My Jazz (Advance 2023) had the android auto Wi-Fi activated and worked flawlessly for the first week. Today it behaved strangely on either phone in its inventory, a Samsung S23 and a Pixel 8 pro.
The phones connected correctly but the navigator would not start a route... just stayed on the loading screen and until it dropped. Anything else played fine like Spotify. Waze had the same behaviour, it just would not start a route. If I started the route on the phone it stayed there for a few seconds on the infotainment and then it would drop out to the map without a route.
This is very weird as nothing was changed as far as I know. It must have to do with the connection itself since it had the same symptoms with 2 different phones when they were fine yesterday. I didn't find an option to clear the app cache memory on the Android auto infotainment in the car itself, only a "force stop".
I tried to forget the phone and re connect, and tried to restart the phone but it did not work. I suspect the data transmission or some interference or even an update on the phone side, but I don't know. I wonder if this has happened before to anyone, I haven't read anything like that here. It looks like a connection issue to me, I was reading that it needs a good 5Ghz connection Wifi to work.
If issue repeats tomorrow I will try:
- Connection with USB
- Force Restarting infotainment
- Use on board navigator for a while and switch back to Android Auto (other user did this after some glitches)
- Check the infotainment engineering menu again to see if something changed
- Factory reset infotainment (last resort)