Mk4 2021 Jazz Brake failure

[Kremmen]

Do we know where the letters come from so we can check if they have our address ?

[coldstart]

I have no idea if Honda have my address, certainly my supplying dealer does but don’t know how that information gets passed to Honda UK

I’m wondering if my ‘23 is affected by this

If Honda UK works anything like Honda CH all information about modern cars is centralized (why you can access the digital service record).
In Switzerland this includes owner information (I'm getting incentives by mail directly from Honda Switzerland).

Regarding your Jazz: According to my information the facelift Jazzes aren't affected.

Honda says the affected (pre-facelift) Jazzes have VINs in the range of:
JHMG[3/6]***MS*****  = MY 2021
JHMG[3/6]***NS*****  = MY 2022
JHMG[3/6]***PS*****  = MY 2023

(the letters I, O, Q, U, and Z are skipped for whatever reason)

My MY 2024 (produced and bought in 2023) Jazz Advance already has VIN JHMG3***RS***** so it is clearly not affected as Honda have since changed the oil used in the manufacturing process of the brake feel simulator.

[Nicksey]

Pardon my ignorance, but how do those VIN numbers relate/read?

My VIN is JHMGR3890PS205358

Does this fall in Coldstart's list of affected models?

I have looked at my My Honda account, and using the VIN search there are no active recalls.

[Jazzik]

Pardon my ignorance, but how do those VIN numbers relate/read?

My VIN is JHMGR3890PS205358

Does this fall in Coldstart's list of affected models?

JHMG[3/6]***PS*****  = MY 2023

[5thcivic]

Do we know where the letters come from so we can check if they have our address ?

Just says Private & Confidential (Ha, Ha, Ha)
Yours Sincerely
Honda UK
Clare Allen Customer Operations Department Manager

[ninanina]

Thankfully I think my ‘23 with ‘RS’ in the VIN doesn’t seem to be affected

It was one of the reasons I purchased the facelift model to hopefully negate this issue

[Nicksey]

Pardon my ignorance, but how do those VIN numbers relate/read?

My VIN is JHMGR3890PS205358

Does this fall in Coldstart's list of affected models?

JHMG[3/6]***PS*****  = MY 2023

It was the 3/6 after the JHMGR that I didn't understand.

[coldstart]

It was the 3/6 after the JHMGR that I didn't understand.

Sorry about the confusion; it simply means that VINs starting with JHMGR3 and JHMGR6 are affected.

The tenth position in a standard 17 character VIN stands for the model year (keep in mind that model year and production year may differ).
Please see https://en.wikipedia.org/wiki/Vehicle_identification_number#Model_year_encoding for details.

[Nicksey]

Bugger :'(

[CtrlAltDel]

Maybe a stupid question but where would Honda get my address from? I got mine second hand from a Honda dealer. I can’t access my digital service record because I don’t have Honda+ app sub.
I checked my Honda ID account but there’s no address belonging to me on it.

[aphybrid]

The letter with free repair.

[coravel]

Do we know where the letters come from so we can check if they have our address ?

Mine came from Clare Allen, Customer Operations Department Manager, Honda (UK).  The customer Service Team can be contacted on 03452008000  select option 2 Mon to Fri 8am to 6 pm.

[Nicksey]

The letter with free repair.

If I may, can I ask which of the letters code in your VIN are the ones mentioned in Coldstart's original post?

[coldstart]

Bugger :'(

Don't worry! - The failure (corrosion) takes time (usually about 3+ years) to manifest.
My Honda dealership currently had only one MY 21 (VIN code M) built in 2020 so far.

With a code "P" (meaning MY 2023 - probably built in 2022) you statistically have at least one to two more "good" years!

Time enough for the official recall and replacement of the faulty part.
Apart from the inconvenience of having to bring in the car for one day there will be no (financial) harm done.

@all: Please keep in mind that the VIN pattern I posted only applies to Jazzes!
(the faulty part was also built into other models that I don't track as closely as the Jazz - please forgive my focus)

[Nicksey]

Bugger :'(

Don't worry! - The failure (corrosion) takes time (usually about 3+ years) to manifest.
My Honda dealership currently had only one MY 21 (VIN code M) built in 2020 so far.

With a code "P" (meaning MY 2023 - probably built in 2022) you statistically have at least one to two more "good" years!

Time enough for the official recall and replacement of the faulty part.
Apart from the inconvenience of having to bring in the car for one day there will be no (financial) harm done.

@all: Please keep in mind that the VIN pattern I posted only applies to Jazzes!
(the faulty part was also built into other models that I don't track as closely as the Jazz - please forgive my focus)

Yes, I do understand the history of this fault. I have not long since had the 2nd service at 2 years (23k), so realise that I may have another year before it might fail. I haven't been unduly worried watching this fault unfold on the forum, because I took out the 5 year warranty anyway.. but yes, as you say it is the inconvenience of the thing. The thing that pisses me off more than anything though, is the fact that after owning 12 faultless Renaults on the trot (with only a Scenic suffering a failed coil) the Jazz was bought because we reckoned on it being our last car.. one we could keep long term instead of changing every 3 or 4 years like the Renaults. We trusted in the long term reputation of Honda, and wanted to go down the Hybrid route too. So far, I have had to have both mirror motors replaced, and a delaminating windscreen too... and now the possibility of the break simulator. Not confidence inspiring for the long term ownership.