. how many people here are more concerned by hondas attitude to the problem and reluctance to resolve rather than the part failing ?
+1 for this.I accept mechanical issues are inevitable in all makes of car. Its Hondas apparent attitude to UK customers that concerns me more . I can understand that an immediate recall worldwide of all cars potentially at risk may cause short term shortage of parts and suitable repair facilities/technicians. But Honda seem to have given priority to markets they value most, and/ or where technicians are more plentiful and labour costs lower.
I dont know if its the cosy relationship that many car manufacturers seem to have with their dealerships in the UK .Dealerships expect to charge mega bucks for any repairs or servicing using the fewest possible technicians and facilities. Any customers that dealerships can convince to pay for their own repair will pay more than Honda or the independent warranty/servicing plan provider/administrator would pay them for warranty work. And Honda/ independent administrator can increase their own profits by discouraging or refusing as many warranty claims as possible.
What I want is for Honda to officially inform customers whether or not their car is one of the ones potentially at risk, with a promise that if the car breaks down it will be promptly repaired free of charge within a day or two, and that as soon as they possibly can all affected cars will be recalled and modified free of charge, however old it may now be or change of ownership.
We are still only getting vague rumours and inconsistent answers depending on who we ask (Honda or individual dealerships ) Or how much fuss we make. I was thinking passing my mk4 on to my daughter but wont do so if she faces a potential £2K plus repair bill.
