Safety Recall - Fuel Pump

[zesty_bum]

Hello all

Thanks for all the info in this thread. I received a recall letter recently  :'(

My main question is, how long can I delay this for? I have a 2019 1.3 Jazz on 34k miles. Service is also due, but I wasn’t going to get that done at Honda. I also need an AC service.

If you folks think I should go ahead with it, then here is my check list/notes (thanks to this helpful thread):

- I know it’s difficult to find a good dealership - can anyone recommend a good one in and around London?

- Does anyone have a picture of the fuel pump? I’m going to ask for the old parts to make sure it’s been replaced.

- And does anyone have a picture of the fuel filter?

- From what I’ve read, if the fuel pump is replaced, the fuel filter should also be replaced free of charge. Don’t buy your own.

- Get paperwork for the works completed.

- Take pictures of the seats and centre console before the works, in case of damage.

- Check the USBs work and handbrake light still works.

- Make sure they don’t wash the car. They did it last time even though I told them not to.

Thanks in advance 

[Lord Voltermore]

As its a recall I dont think there is a time limit as such.Honda have a commitment to do it.  But their recall letters have an element of spreading the demand for workshop space and parts availability. . .  If you delay  they may be busy with the next batch to receive their letter and might be  fully booked for a while. Meanwhile  the pump could fail,stranding you away from home/dealership.

A nice comprehensive check list    Not sure I would bother asking to see the old pump. Worth it in some circumstances with some garages.
If , to appease you, they falsely claim you got a new pump with filter when in fact yours was checked but didnt need changing,they probably have a few old pumps in the recycling bin from other recalled cars  they could produce if challenged.  Or claim it was immediately destroyed due to petrol fumes ,blah blah.   

"Oh what a tangled web we weave when first we practice to deceive"   Sir Walter Scott  1808.

[TnTkr]

It may also be that the dealer must send the old pump back to Honda to get their money from the work and the cost of a new pump. At least that's how it works in Finland.

[ColinB]

Legally, if you've paid for something to be replaced then you still own the defunct item and you're entitled to ask for it back. However, if it's been replaced under warranty or recall action at no cost to you, then the warranty provider or manufacturer owns the component and you have no right to see it. Some garages might be prepared to allow that, but don't be surprised if that request is refused, especially if the garage has to provide proof that the work has been done.

[Basil]

Can anyone confirm definitively that the fuel filter is changed as part of the recall work and/or has to be changed by default?

I would like it done as part of the job but if its not then id prefer they did it and i reluctantly pay.

i feel the same and i cant believe that the strainer pickup is the only fuel filter on the car

i also want to know if anyone has had the fuel pump replaced at the same time as a service and mot and how many hours that took

thanks

I asked for my filter to be changed at the same time as the recall and initially I was told it would be an extra £80 or £90 but they phoned my back an hour later to say it would be changed as part of the recall.

I took my car in at 9am and the said it would be ready by midday, it wasn't ready until 2pm but had been washed and given the "free check", neither of which I asked for.

I have to take it back next Monday as the handbrake light hasn't worked since the recall and I can't reset TPMS. When I first queried the handbrake light and TPMS issue they told me that there isn't a handbrake warning light on a Jazz and that the fuel pump is access from underneath so the console wouldn't have been removed. A few days later I phoned them back and spoke to someone else who apologised for the warning light not working and admitted that the fuel pump is accessed from above.

I'm hoping the TPMS issue will be resolved when the fix the warning light as the TPMS cannot be reset without the handbrake on.

that sounds awful, sometimes makes me want to leave well alone and not get the recall done at all

hope you get your light fixed, please keep us informed

I took the car in this morning and they asked if it would be ok to leave it with them all day, I said no as I was told it would be done within an hour or two so we settled on three hours !

The lady who had previously told me there wasn't a handbrake warning light and that they accessed the fuel pump from underneath on a Jazz was sat at her desk just across from the service reception but kept her head down.

They phoned me in just under three hours to say it was complete and that they had reconnected the connection for the warning light and it was tested and all working ok, they provided a worksheet to confirm what they had done.

The warning light now works and the TPMS has been reset but it shouldn't have been this difficult, don't think I will use that dealer again !

Hi Basil

Did the Dealer replace the fuel filter as promised for free? If so, I would be really grateful if you could let me know which Honda dealer did the work for you (and location). It's just that I actually paid for this to be done because the Honda Dealer said the recall only related to the fuel pump and not the fuel filter. If I can establish that some dealers are replacing the fuel filter for free, I intend to contact Honda UK to see if I can get a refund (and I'll then let everyone know on here for information).

Many thanks

Hi 2Robbie2,

They said they changed the fuel filter as part of the fuel pump recall after I offered to pay for a filter to be fitted.

Saying that I no longer have much confidence in their work after they didn't reconnect the handbrake connections.

It was Ponthir Honda, near Caerleon in South Wales, they used to be a Honda dealer but now just an authorised service centre.

Basil

[fatlad]

69 plate 1.3 SE 2020

My chassis number isn't on the recall sheet so I'm guessing its either been done or not needed.

[2robbie2]

Can anyone confirm definitively that the fuel filter is changed as part of the recall work and/or has to be changed by default?

I would like it done as part of the job but if its not then id prefer they did it and i reluctantly pay.

i feel the same and i cant believe that the strainer pickup is the only fuel filter on the car

i also want to know if anyone has had the fuel pump replaced at the same time as a service and mot and how many hours that took

thanks

I asked for my filter to be changed at the same time as the recall and initially I was told it would be an extra £80 or £90 but they phoned my back an hour later to say it would be changed as part of the recall.

I took my car in at 9am and the said it would be ready by midday, it wasn't ready until 2pm but had been washed and given the "free check", neither of which I asked for.

I have to take it back next Monday as the handbrake light hasn't worked since the recall and I can't reset TPMS. When I first queried the handbrake light and TPMS issue they told me that there isn't a handbrake warning light on a Jazz and that the fuel pump is access from underneath so the console wouldn't have been removed. A few days later I phoned them back and spoke to someone else who apologised for the warning light not working and admitted that the fuel pump is accessed from above.

I'm hoping the TPMS issue will be resolved when the fix the warning light as the TPMS cannot be reset without the handbrake on.

that sounds awful, sometimes makes me want to leave well alone and not get the recall done at all

hope you get your light fixed, please keep us informed

I took the car in this morning and they asked if it would be ok to leave it with them all day, I said no as I was told it would be done within an hour or two so we settled on three hours !

The lady who had previously told me there wasn't a handbrake warning light and that they accessed the fuel pump from underneath on a Jazz was sat at her desk just across from the service reception but kept her head down.

They phoned me in just under three hours to say it was complete and that they had reconnected the connection for the warning light and it was tested and all working ok, they provided a worksheet to confirm what they had done.

The warning light now works and the TPMS has been reset but it shouldn't have been this difficult, don't think I will use that dealer again !

Hi Basil

Did the Dealer replace the fuel filter as promised for free? If so, I would be really grateful if you could let me know which Honda dealer did the work for you (and location). It's just that I actually paid for this to be done because the Honda Dealer said the recall only related to the fuel pump and not the fuel filter. If I can establish that some dealers are replacing the fuel filter for free, I intend to contact Honda UK to see if I can get a refund (and I'll then let everyone know on here for information).

Many thanks

Hi 2Robbie2,

They said they changed the fuel filter as part of the fuel pump recall after I offered to pay for a filter to be fitted.

Saying that I no longer have much confidence in their work after they didn't reconnect the handbrake connections.

It was Ponthir Honda, near Caerleon in South Wales, they used to be a Honda dealer but now just an authorised service centre.

Basil

Hi Basil

Thank you ever so much for the response - it is very much appreciated - if I am successful, I'll be sure to let you know.

[fatlad]

Honda UK confirmed no recalls, current or historically,  for mine

69 plate 2020 se

[monkeydave]

does anyone know what the type 1 and type 2 fuel filters are on this honda rrp price sheet on the petrol/diesel list, the prices do seem to have shot up a lot recently too

https://www.honda.co.uk/content/dam/local/uk/cars/owners/repairs/HUK_CARS%20NRRP%20April25-non-hybridV2.pdf


 thanks

[embee]

Just had mine done at Listers Stratford upon Avon
Very efficient, pleasant, took about 2hrs
A slight smell of petrol which they warned me about and apologised for,  and said if it didn't go away in a day or 2 then get back in touch.
Everything works including the handbrake warning   

[Redstart]

To be fair mine went into the dealership in Nottingham. Took 2.5 hours no smell of petrol, and they cleaned the car !!
Normally I wouldn't trust a dealer to change a wheel trim...

[embee]

I'll just add that the slight petrol smell disappeared after a day, I guess just a drop of petrol will make quite a lot of smell for a short while.
I've done about 300mls since and the car runs perfectly

[Toptek]

I'll just add that the slight petrol smell disappeared after a day, I guess just a drop of petrol will make quite a lot of smell for a short while.
I've done about 300mls since and the car runs perfectly

In the early 80s I borrowed an Alfasud. Topping up the petrol at the station, I was splashed on my trousers due to being unfamiliar with the filler neck.
I thought I'd risk driving home but didn't get far until my nicky nacky noos told me not...

[monkeydave]

any more people on here had their pump replaced with no issues recently?

its nearly my service and mot in september and i am still unsure to get it done, also would it be better to get a separate appointment for the pump rather than adding it on with the service and mot?

also i would like to get the fuel filer pickup sock that is clipped to the bottom of the fuel pump replaced as well, is there any updates on weather that is included or a paid for extra, the mechanic wanted to change it on last years service for quiet a bit of money (probably 90% labour) as the car was 6 years old at the time, i am glad i declined that as this recall was not about at the time

thanks guys

[FarNorthJazz]

The fuel pump on my Jazz was replaced in January 2025.   This morning,  I received a letter dated 20th June 2025 from Honda headed "URGENT SAFETY RECALL NOTICE"  advising that some Jazz models have a "fuel pump module defect" and describing what I should do to have it fixed.  It was not a generic letter - it had the VIN number and registration number for my car.

There was a Customer Service number to call for queries  (0345 200 8000). (I suspect this might be outside the UK).   A very well spoken lady checked the records,  confirmed that my car had been repaired and said I could ignore the letter.

I just seems odd that within a few days of the repair in January that both Honda and DVLA had removed the recall marker on the car,  yet six months later Honda admin are sending out a recall letter.   Crossed wires somewhere in the system ?