Mk4 2021 Jazz Brake failure

[ninanina]

I am just really hoping that my “RS” VIN is not included in this recall

I think I’m ok but time will tell if I get a letter from Honda

I purchased the facelift model because I preferred the look of it and to hopefully have no problems with the brake failure issue so I have my fingers crossed!

[Nicksey]

I doubt very much your Jazz falls in this fault category NINANINA. It does appear to have been caught at the specified MS, NS and PS production runs.

After reading the posts regarding the recall notice on the GOV.UK website, I decided to call my dealership (DM Keith in Lincolnshire). I only managed to speak with the receptionist, who after explaining the situation to, only told me what I already knew.. that according to Honda there was no recall for my vehicle. This info is available on the MyHonda app. She did however say, that should a recall appear that it would be a direct letter response from Honda UK (which is what some here have already had).

I suspect that they will deal with the older MS range first, and stagger the parts as they become available. Mine is the PS vin, so imagine it will be another year before I hear anything. This equates to the 3 year cycle that seems to be when the beast rears its head. Hopefully, more parts may become available quicker, as I would rather have it replaced before the beast rears its head.

[CtrlAltDel]

I have an MS and haven’t had anything. Gov.uk shows nothing, and I dunno how Honda would contact me 🤷‍♀️

[Nicksey]

I have an MS and haven’t had anything. Gov.uk shows nothing, and I dunno how Honda would contact me 🤷‍♀️

Did you buy the car new, or from a Honda specific dealership?

https://www.check-vehicle-recalls.service.gov.uk/recall-type/vehicle/make

[csp]

My 2020 Jazz e:HEV SR has MS in the 10th & 11th characters of the VIN
I have had a Product update letter but not an official recall letter from Honda
However I notice that the Safety Recall on the Government Website is dated 10-10-2024
I believe Honda should have sent me a Recall letter not a Product Update letter as my car was at the dealers before the end of July 2020 so must have been one of the very early cars shipped to the UK.

I have not had a problem with the Brake Failure yet possibly as the car is kept in the garage when not in use which may have helped to prevent the problem occurring.

I would like to get the new parts fitted ASAP though, I expect that Honda have not yet supplied parts for the recall.

[Karoq]

OH DEAR!
Massive Honda Fail.
What has happened to their unblemished reliability record.

https://www.ntd.com/honda-recalling-2-million-vehicles-over-steering-issue_1022021.html?utm_source=ntddailynoe&src_src=ntddailynoe&utm_campaign=ntd-2024-10-10&src_cmp=ntd-2024-10-10&utm_medium=email

[Kremmen]

This 'Sticky Steering' issue has been posted on UK Civic forums for quite a while as well, with dealers telling owners they can find no problem

What we don't know is whether the US and UK Civics steering were produced to the same spec

[Jazzik]

OH DEAR!
Massive Honda Fail.
What has happened to their unblemished reliability record.

Hmmm... Honda had their unblemished reliability record. Other makes never had...
Just two examples:

https://www.nhtsa.gov/press-releases/consumer-alert-kia-and-hyundai-park-outside

https://www.cbsnews.com/news/hyundai-kia-recall-208000-electric-vehicles-power-loss-issue/

[ninanina]

I think compared to a lot of manufacturers Honda are still a reliable option which is one of the main reasons I purchased my Jazz

Even my beloved Toyota brand have had problems

I’m really not worried about any recalls as my Jazz is just over a year old and if anything happens I should be well covered

When I was looking to change my Prius for something smaller I considered the following cars:

VW Polo DSG
Skoda Fabia DSG
Toyota Yaris Hybrid

I ruled each of these cars out for various reasons.  The VAG cars can have catastrophic failures with the DSG auto gearbox…. apparently the DSG can also hesitate around town which is most of my driving.  Also after owning Hybrids for over 10 years they seemed like a step backwards in technology to me

I really wanted to love the Yaris but found it too uncomfortable and quite noisy

I looked extremely hard to try to better the driving experience and reliability of the Jazz but found nothing of note which is why I purchased it

I couldn’t be happier than I am so far with my Jazz;  I love it

I also love anything Japanese and I believe my Jazz was Made in Japan… that’s a real bonus for me!

[Kremmen]

The DSG, as you say, is horrendous in low speed manoeuvres like parallel or slow garage parking

My main aim during the MK4 test drive was to ascertain whether it behaved like a DSG or torque converter box

Thankfully it behaves like a torque converter so you can slow park just using the brake pedal and 'creep'

[GeoffW]

Exactly as expcted, I did a check on my June 2020 Jazz on the Honda UK website's "Product recalls and updates" page and this was the reply "There are currently no active recalls/updates on this vehicle".

On the DVSA website if I check using the reg number option there is no recall listed, but if I use the option where you don't need the reg number the recall IS listed. 

It looks like my vehicle hasn't been linked to the recall process yet, which is worrying as it was a very early one. I did ask the garage a few months ago to check if it had any work done on the braking system before I bought it (in 2023) and they said it hadn't.

I'll give it a few weeks and make more enquiries - unless the part fails of course!

[Tombola]

The DSG, as you say, is horrendous in low speed manoeuvres like parallel or slow garage parking

My main aim during the MK4 test drive was to ascertain whether it behaved like a DSG or torque converter box

Thankfully it behaves like a torque converter so you can slow park just using the brake pedal and 'creep'

I agree with Bev regarding hesitation at low speeds but diagree with "horrendous parallel or slow parking manoeuvers" I've owned two VAG DSG's and they were no problem parking as they do "creep", the gearbox failures are not as common now VW sorted the problem in the early DSG's by changing the type of oil used in the box, the transmission in the Jazz takes some beating, smooth and seamless, much like the Toyota Yaris Cross but much more refined       

[Kremmen]

To be fair, my experience of DSG was when they changed from wet to dry clutches and hadn't sorted the problems

I also knew a VW salesman around 2008 who left because of the whole VW reliability and he wanted to be honest with customers but had to lie - his words

[chicksee]

Bugger bugger, looks like I have the brake problem, jazz Crosstar 2020.
VIN JHMGR6880MS200292

Problem started last week, had a circle with ES in the middle followed by circle with EP light up, stopped the car, restarted and it seemed ok but this morning several icons flashed up EP, ES and several others along with the brakes hard to depress.
Contacted Honda’s customer services and they advised me to contact dealer.
Dealer wants the car in to do a diagnostic check which they said if it wasn’t under warranty would be £150.
Glad I took out the extended warranty when I purchased it.
Will have to see what they have to say.

[Nicksey]

2020..which means your problem has taken nearly 5 years to rear its head! That has put the mockers on the expected 3 years we have all become accustomed to. 

Make sure you tell them about the GOV.UK notice, as well as all the forum bumf regarding recall letters some here have had.