Author Topic: 1st Time Jazz Owners - Advice Please  (Read 1492 times)

Waue1978

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1st Time Jazz Owners - Advice Please
« on: February 27, 2020, 09:28:43 PM »
Hello all.
After a long search for a small automatic for my wife (who is learning in an auto) we settled on a 2006 Jazz with a CVT box.
However our 1st 2 weeks of ownership have been a bit rocky so far.
She has 120k on the clock & was priced at £1899 from a trader with a recent MOT & service. The higher mileage was initially off-putting, but peering through the front wheels you can very clearly see some nearly new brake discs & MOT history has signs that she's been well looked after. I've always been of the opinion that low mileage is nice, but a 70k car from London would probably have had a harder life than a 120k car from elsewhere. We ended up getting her for £1699 (invoice still says £1899, but dealer took £200 deposit & only put £1499 on card machine for the balance). On test drive she drove lovely, but on the way home after buying I experienced the judder when pulling away from standstill. A quick Google offered up the simple solution of fluid change & (after almost leaving it with an independent who was going to charge £135 & didn't really want to do it as it might make it worse) Honda dealer carried out a flush & fluid change for £150. No judder now.
However, we now have the dreaded water ingress. Puddles in the spare wheel well & the rear foot well carpet also soaked. Again seems to be a common problem on here & there are visible cracks in the sealant in the roof gutter. Honda garage will investigate the leak for £105 (think they dismantle interior trim & hose it down) & have been told that if it's the roof sealant, it'll cost another £150 to fix.
Have to say that Honda main dealer pricing does seem to be reasonable as that sealant isn't a small job.
So in theory we could have a waterproof & judder free CVT Jazz for £2100 which may seem steep, but after seeing most of the small automatics available in our budget, not many were well looked after & there were a lot of potential headaches with a few (nearly looked at a Fiat Panda, but when we called it was at a gearbox specialist in Stoke On Trent as nobody seemed able to fix it locally).
We also have another problem, albeit related to the water ingress - the spare wheel won't budge. Most likely that the screw thread on the retainer is rusted solid. A bit of wiggling of the wheel & a torch shone through the gaps shows that the bracket it fixes to is coming away from the boot floor. I'd already come to terms with the fact that I may end up attacking the boot floor & under the tailgate seal with a wire brush, some Kurust & a spray can (as nobody should see my crap spraying anyway), but I won't be able to weld the spare wheel mount myself.
Sorry it's all so long winded, but here's the question. Are we right to persevere in the hope that Honda fixes the water leak for £250 (as leaks in more than just the roof sealant will push that price up) or should we be kicking off at the trader we bought it from & looking for the under 30 days refund under the 2015 Consumer Rights?
Our justification is that this looks to be mechanically sound & something else could be a bigger money pit & even another Jazz will probably be letting water in & juddering. But you all on here will have the combined experience to know whether life after should be relatively trouble free or if it sounds like we've been caught with a nail.
Thanking you in advance for your assistance (& patience if you've read all that).

MicktheMonster

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Re: 1st Time Jazz Owners - Advice Please
« Reply #1 on: February 27, 2020, 10:53:46 PM »
The water into the boot is likely coming in through the drivers side roof seal, the thin black rubber strip on the roof, there is a join under this between the side panel and the roof, as it gets old the sealant hardens and cracks allowing water to seep in. There is lots of information on this forum and opinions vary about what sealant to use. I sealed mine with "Nemesis grabs & seals" from Screwfix, it was about £5, simple as sealing up your bath.just remove the strip, clean and dry the channel, put in some sealer and refit the strip. Very easy diy fix. You'll also need a sealant gun which every diy store sells and something to cut the end of the nozzle on the end of the tube of sealant, I use a hacksaw. Trader should really seal the leak for you as it was almost certainly leaking when you bought the car. I don't know the Law on this subject though.
Don't worry about the spare moving about, it's under the boot floor, if it needs it, pack it round the sides to stop it sliding about.
« Last Edit: February 27, 2020, 10:56:44 PM by MicktheMonster »

123Drive!

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Re: 1st Time Jazz Owners - Advice Please
« Reply #2 on: February 27, 2020, 11:21:44 PM »
May be too late to go through legally-trader must have opportunities to investigate and fix the problems. But you done the right thing by using Honda. Now the car is ok, enjoy it and don't worry about it!

Good luck with your wife's driving. I use a MK2 Jazz for teaching also.

Waue1978

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Re: 1st Time Jazz Owners - Advice Please
« Reply #3 on: February 28, 2020, 08:15:09 AM »
That eases my mind a bit. We both like the car, but have just been a bit worried as to whether we'd been caught in it.
Prices seem to fluctuate wildly as I've seen tidy lower mile examples for slightly less, but I've also seen some for circa £3k & like I said, chances are any Jazz auto we buy would probably still have water ingress & a CVT in need of fluid change.
I'm planning on treating it as a project of sorts & do little bits here & there once the water stops coming in. We figure at the worst, we'll get a bill from Honda for £500 to fix multiple leaking points, but the car will still only owe us £2350. Although there are lower mile examples out there for that, they probably wouldn't have all new front brakes & dry interiors!
Also wanted to avoid getting into battles with the trader. A couple of times when we were looking he came out with the classic used car seller "what do you expect for the price" comment. Reality is though most say that on anything, regardless of price or age.

peteo48

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Re: 1st Time Jazz Owners - Advice Please
« Reply #4 on: February 28, 2020, 12:39:21 PM »
I guess if everything else is sound, once you've done these little jobs, you'll get a good few miles out of the car and that makes the £2350 total bill seem a lot more palatable.

culzean

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Re: 1st Time Jazz Owners - Advice Please
« Reply #5 on: February 28, 2020, 12:57:28 PM »
One of my wifes MK1 Jazzes had water in the boot,  it was soon fixed with a 6mm drill
to make a hole at lowest point of boot - never had a problem after,  If the water is in the
boot wheel-well it will be coming in either through the back of the roof strip or maybe the
rear light, one of her MK2's had a leak around the radio aerial base,  which put water
into the boot as well.
Some people will only consider you an expert if they agree with your point of view or advice,  when you give them advice they don't like they consider you an idiot

123Drive!

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Re: 1st Time Jazz Owners - Advice Please
« Reply #6 on: February 29, 2020, 12:19:44 AM »
That eases my mind a bit. We both like the car, but have just been a bit worried as to whether we'd been caught in it.
Prices seem to fluctuate wildly as I've seen tidy lower mile examples for slightly less, but I've also seen some for circa £3k & like I said, chances are any Jazz auto we buy would probably still have water ingress & a CVT in need of fluid change.
I'm planning on treating it as a project of sorts & do little bits here & there once the water stops coming in. We figure at the worst, we'll get a bill from Honda for £500 to fix multiple leaking points, but the car will still only owe us £2350. Although there are lower mile examples out there for that, they probably wouldn't have all new front brakes & dry interiors!
Also wanted to avoid getting into battles with the trader. A couple of times when we were looking he came out with the classic used car seller "what do you expect for the price" comment. Reality is though most say that on anything, regardless of price or age.

To be fair, there are ways to deal with traders-don't let them put you off! Seek advice from CAB and they have a step by step guide. I have complained against VW, Toyota GB, Seat and Citroen, all with satisfied results because I followed the law step by step.

As for maintenance, ask your friends and family to recommend you to a reliable and good value independent garage. Honda dealers aren't cheap and unfortunately, from my experience, not necessarily represent what you have paid for!

sparky Paul

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Re: 1st Time Jazz Owners - Advice Please
« Reply #7 on: February 29, 2020, 08:33:42 AM »
As for maintenance, ask your friends and family to recommend you to a reliable and good value independent garage. Honda dealers aren't cheap and unfortunately, from my experience, not necessarily represent what you have paid for!

Excellent advice there. Find a decent independent garage who know their stuff and stick with them.

Waue1978

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Re: 1st Time Jazz Owners - Advice Please
« Reply #8 on: February 29, 2020, 09:10:17 AM »
Easier said than done I'm afraid. Before I sent the Jazz to Honda (in Salisbury) I had it booked into the independent I usually use for my MOTs, but they were charging £135 for a fluid change alone (advised against flush as they reckoned flushing auto boxes causes problems) & didn't really want to do it as it may go wrong, lose all drive & didn't want me shouting if it did. They've always been fine with everything before (although this was the first time I'd taken an auto to them) but one of their top mechanics left last year & I reckon standards have slipped since.
Compare that to the £150 Honda charged for a flush (& the car was picked up & dropped off for me as one of the girls that works there lives local) & you can see why for the first time ever I'm happy to use a main dealer. I reckon if I went to a body shop about the water ingress, they'd look for £300 just to do the sealant job.
There is another guy I use, but he gets very busy & I have to arrange lifts back as he's a bit out of town. Hopefully by the next time it needs anything doing (after the leak gets fixed next week) the wife will be driving & it'll be easier to drop it off to the other guy.

123Drive!

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Re: 1st Time Jazz Owners - Advice Please
« Reply #9 on: February 29, 2020, 09:18:32 AM »
Easier said than done I'm afraid. Before I sent the Jazz to Honda (in Salisbury) I had it booked into the independent I usually use for my MOTs, but they were charging £135 for a fluid change alone (advised against flush as they reckoned flushing auto boxes causes problems) & didn't really want to do it as it may go wrong, lose all drive & didn't want me shouting if it did. They've always been fine with everything before (although this was the first time I'd taken an auto to them) but one of their top mechanics left last year & I reckon standards have slipped since.
Compare that to the £150 Honda charged for a flush (& the car was picked up & dropped off for me as one of the girls that works there lives local) & you can see why for the first time ever I'm happy to use a main dealer. I reckon if I went to a body shop about the water ingress, they'd look for £300 just to do the sealant job.
There is another guy I use, but he gets very busy & I have to arrange lifts back as he's a bit out of town. Hopefully by the next time it needs anything doing (after the leak gets fixed next week) the wife will be driving & it'll be easier to drop it off to the other guy.

Sure, you did the right thing this time and yes,main dealers are getting competitive these days. But now you have a bit of time, you can investigate and see if there are good independent garages. Brakes and all that are expensive at Honda but, don't be afraid to haggle 10% off especially if you have been a regular!

On a note of caution, put a CAT lock in your Jazz just in case!
« Last Edit: February 29, 2020, 09:20:10 AM by 123Drive! »

sparky Paul

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Re: 1st Time Jazz Owners - Advice Please
« Reply #10 on: February 29, 2020, 12:22:26 PM »
There's no doubt there are some good main dealer workshops out there, and the advise still stands - if you find a good garage, franchised or independent, and are happy with it, stick with them. However, there are some main dealers that are not so good, same as there are bad independents.

I reckon if I went to a body shop about the water ingress, they'd look for £300 just to do the sealant job.

It's a very common issue on the mark 1 Jazz and really is a straightforward job, a permanent repair shouldn't take more than a couple of hours labour and a tube of polyurethane sealant. Half an hour if you've come across it before and know what to do.

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