Author Topic: New honda jazz ex 2018 my connect dongle  (Read 462 times)

iainsd

  • New Member
  • Posts: 6
  • Country: gb
  • My Honda: Honda Jazz1.3 EX Navi Manual Black 2018
New honda jazz ex 2018 my connect dongle
« on: April 28, 2018, 05:53:03 PM »
Hi, does anyone with the newest model have or know when a likely release of an updated dongle to work with the new models will be released.

dogbiscuit

  • Approved Member
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  • Posts: 93
  • Country: gb
  • My Honda: 2018 Jazz 1.3 i-VTEC SE MT
Re: New honda jazz ex 2018 my connect dongle
« Reply #1 on: May 06, 2018, 12:13:16 PM »
I raised the issue with the dongle not working with Honda shortly after having it fitted to my 2018 Jazz in January. This was their last reply to me at the beginning of March...

Thank you for contacting us in regards to your ongoing case with us.
 
Please accept our apologies for not getting back at you.
 
Currently our My Honda development team are still working on this problem for you and trying to resolve it. We have asked them for updates as well, but they have advised that they are still working on the issue.
 
We would like to apologize for the inconvenience and will get in touch with you as soon as we have a resolution.
 
Thank you for contacting Honda. If you need any further assistance, please do not hesitate to contact us back.
 
Kind Regards,

Honda Customer Service
_____________________
Honda Motor Europe Ltd.
Honda UK

andruec

  • Approved Member
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  • Posts: 769
  • Country: gb
  • My Honda: Jazz Mk3 EX-t
Re: New honda jazz ex 2018 my connect dongle
« Reply #2 on: May 06, 2018, 06:41:32 PM »
I contacted Honda once about an issue I was having. I got a whole load of nothing as well.

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