Hi TG
Good point, well stated
The only things are, if it were a resource issue, the error message would be different I would expect e.g. Timed out
It is an extremely hard to fully pinpoint or help without more detail, so general advice is given to try to help
Firstly, it needs clarifying if when the issue is seen, are there any website references shown in the hosting logs available (or in hosting error logs - we make both available to clients), on the time stamp of the outage i.e. If error seen at 8.30, do any logs show any requests until say website back up at 8.33. If you see what I mean
If the answer is no requests made during the outage period, this needs a support ticket opening as it is most unlikely due to anything wrong with website
If requests are seen, it is very likely to do with website
It could even be a keep alive issue, but I do not think so
As I said, it's a hard one to work out without details/info but certainly the correction of the nameservers helped, if only by excluding them as the cause.
Many thanks
John