More Info.
I had the RC4 software update done 5 weeks ago and so far so good. I was getting error message virtually every other day prior to this. There are some links to further information on the update in this forum
http://forum.xda-developers.com/general/security/honda-connect-android-t3179549/post67259213#post67259213Basically, the RC4 update appears to do following, which means a lot of issues are not "Fixed"
My dealer told me that if the software update didn't fix it, they would have to swap out the unit as they had already done for 4 customers, so it appears that the hardware can sometimes be the problem and that the software is still not 100%. Also, the Civic manual does actually say that you may at times have to re-boot the system, as you sometimes have to a smartphone or a tablet etc.
Navigation application inoperative improvement
Error message or freezing or inoperative improvement
H screen stuck on improvement
Navigation - incorrect vehicle position improvement
Freezing / locking (after RC3) improvement
Trip history (MPG) missing Fix
Map update caused white screen/'Image not found' message improvement
Caller ID missing when using HFT (international dial code) Fix
Navigation map place names flash on/off improvement
See also Honda Connect Update RC4 and some other threads in this forum
http://www.civinfo.com/forum/electronics-ice-9g/Hope this helps.
kabot60.