Mk4 2021 Jazz Brake failure

[Kremmen]

I've had no contact

I just spotted it on the recall page at HondaUK

[Marmoset]

Does anybody know how they get in touch with you if your car is in line for the recall? Is it a phone call, email. Missed a call a week or so back from my dealer. They haven't been back in touch.

I checked on Honda's updates and recalls page (https://www.honda.co.uk/cars/owners/recalls-and-updates.html) and then called to get an appointment for the recall.  The dealer didn't seem to be proactive with the recall but they reacted fine once I'd called them.   

[coldstart]

I've had no contact

I just spotted it on the recall page at HondaUK

Meanwhile we know, the fault needs time to fully develop.
As you're owning a MY22 Jazz you would probably still have been on the "waiting list".

Just try to imagine for a moment a(ny) Honda dealership "overrun" by owners of potentially affected cars without proper supply of spare parts and/or capacity!

[Kremmen]

Yes, I was surprised to see mine on recall

[coldstart]

Yes, I was surprised to see mine on recall

Well, it *was* on recall! (as every other pre-facelift MK4 Jazz etc!)

It just wasn't due yet for the official repair (Honda tries to stagger the load to their dealerships by model year)

How many people (outside of this forum) do you think even know about the fault or the (impending) recall?

[Jazzyone]

I exchanged my Jazz for a Renault Captur at the beginning of March. Today I received a recall letter from Honda informing me of the fault and to contact the dealers for a replacement. It was a March 22 plate SR. I have passed it on to the Renault dealers and they are going to pass it on to the new owner. I did notice whilst I was there that they had a couple of other 22 plate Jazz on the forecourt. Makes me wonder if their previous owners will be getting a recall letter and that they  will pass letters on as I have. I’m sure some will slip through the net.

[peteo48]

Just put my VIN number into the link helpfully provided above. My 21 plate car is on the list and I have now booked it for the 18th July 2025 at my main dealer. Fingers crossed it holds up until then!

[Kremmen]

Mine is Monday

[Lincolnshire Rambler]

In todays post the recall letter from honda for the brake simulator recall replacement so book in with my local honda dealer 3rd week in june . So hopefully will be ok before as holidaying around northumberland .

[Nicksey]

In todays post the recall letter from honda for the brake simulator recall replacement so book in with my local honda dealer 3rd week in june . So hopefully will be ok before as holidaying around northumberland .

I will be interested to see how our dealer fairs with this.

[Lincolnshire Rambler]

I don’t anticipate any issues in doing the job with them ! No doubt the jazz will have a wash as it goes though their hands as usual !! 👍

[Don]

I've not received a recall letter but checked checked my 71 plate VIN number in on the Honda recall website so now booked in for 3rd. July, not sure why it's taking a month though !

[Kremmen]

I was surprised when I called to get such a soon appt

They said they'll order the part .... I was expecting a call to say not available but maybe each recall VIN has a part allocated

[chicksee]

Waited 2 months for my part, seems as though things have improved somewhat.

[Nicksey]

I don’t anticipate any issues in doing the job with them ! No doubt the jazz will have a wash as it goes though their hands as usual !! 👍

I hope so, for both our sakes 

Incidentally, I always ask them not to clean the car... midnight blue beam really does show up the water mark drips. I have yet to find a dealer who does a good proper job of a free complimentary clean. DM Keith, with all their good intentions are no better  :'(