Mk4 2021 Jazz Brake failure

[ninanina]

I’ve just double checked my VIN number on the Honda Recall site and it says there are no current recalls for my Jazz which is hopefully good news

The main reason I purchased the facelift model was to have a better chance of not having the brake issue and so far so good!

[Hicardo]

Mine's booked in for the recall work on April Fools Day 

Takes 2.5 to 3 hours apparently

[TheCoolKids]

My VIN now brings up the same ''Abnormal brake pedal feel and warning lamp 'on''' message. It's all a bit secret recall, isn't it?  Shouldn't they tell us rather than leave us to find out via an independent forum that you'd never see if you weren't a member?

My dealer told me that Honda UK decided that it was a 'product update' so no proactive communication was being send. Interesting how it's a product update in the Netherlands and a full recall in the UK though.

[Lord Voltermore]

My VIN now brings up the same ''Abnormal brake pedal feel and warning lamp 'on''' message. It's all a bit secret recall, isn't it?  Shouldn't they tell us rather than leave us to find out via an independent forum that you'd never see if you weren't a member?

My dealer told me that Honda UK decided that it was a 'product update' so no proactive communication was being send. Interesting how it's a product update in the Netherlands and a full recall in the UK though.

I think they try to keep it a secret, and 'play it down' for as long as they can get away with it ,country by country.  It depends on the level of customer awareness ,complaints and bad publicity in each country, and  whatever notification and  action is legally required by each Government.

To be fair to Honda other car manufacturers do the same.    And although I take no particular interest in the subject I often receive news feeds about  quite serious recalls  on  pretty much all makes of car, including those normally regarded as top quality luxury models.    The latest one was doors opening whilst on the move  - I cant recall the make  ,but quite a posh ,high tech, one. 

[RichardA]

To be fair to Honda other car manufacturers do the same.    And although I take no particular interest in the subject I often receive news feeds about  quite serious recalls  on  pretty much all makes of car, including those normally regarded as top quality luxury models.    The latest one was doors opening whilst on the move  - I cant recall the make  ,but quite a posh ,high tech, one. 

Ineos Grenadier, the brainchild of Sir Jim Ratcliffe of Man Utd fame.

[5thcivic]

I've had no letter for the Jazz, but have had a letter some months ago saying the E will be changed some time in the future... even now putting the E VIN in the website says no recalls for this vehicle !!!!

[PaulC]

Hi,
I am in New Zealand and we have never received any notices from Honda about the Brake Simulator production failure.
All Honda Service Centres here are directly owned by Honda; we do not have independent dealers.
Would someone in the UK be able to scan the recall letter they got from Honda UK and add it up into this forum?
I can then print it off and have a discussion with the Honda Service Centre manager here in Auckland.
Thanks
Paul

[GeoffW]

PaulC - page 43 of this thread has a scan of the Honda letter.

[coldstart]

I think they try to keep it a secret, and 'play it down' for as long as they can get away with it ,country by country.  It depends on the level of customer awareness ,complaints and bad publicity in each country, and  whatever notification and  action is legally required by each Government.

It might even boil down to something as simple as plain market share in the relevant country.

[RuthieB]

Just seen affirmation of recall on the website for the Jazz and my 20 plate CRV so it’ll be 2 trips to  North Wales Honda.

Has anybody just approached the dealership just on the strength f the website confirmation and what was the response/experience?

Thanks in advance

[Kremmen]

I queried mine a few weeks ago and mine isn't on the list yet

Until it is they can't touch it

[coldstart]

I queried mine a few weeks ago and mine isn't on the list yet

Until it is they can't touch it

As your Jazz is a MY22 you will probably have to wait as Honda seems to be recalling the cars by MY.
Presently the MY21 (built in 2020) have the focus of the recall as they are most likely to be hit by the failure.
Once they are done (and more spare parts become available) they will advance to MY22 and your car will be up.

[Hicardo]

Just seen affirmation of recall on the website for the Jazz and my 20 plate CRV so it’ll be 2 trips to  North Wales Honda.

Has anybody just approached the dealership just on the strength f the website confirmation and what was the response/experience?

Thanks in advance

Hiya, yes, I contacted my local dealer the day after checking my car was identified on the recalls page on Honda website. 

They knew about it, and professionally booked me in in about 2 weeks time. 

I asked if the car was safe to drive in the interim and was told yes.  It will come up on the dashboard if there's a problem, and if that happens we'll do it straight away, was the answer. 

I'm hoping that scenario doesn't happen. 

But they seem to be trying to get things sorted as soon as possible. 

[chicksee]

Be interested to know if anyone only waits a couple of weeks, mine was a 9 week wait.

[corbett]

Received my  letter from Honda on 20th December.
Heard nothing since.