Mk4 2021 Jazz Brake failure

[Spodric]

I didn't choose the EX because I prefer not to have keyless entry.

So I picked the mid-range model and ordered a rear view camera as an extra. The only thing I really miss is a built-in satnav. A flat dashboard top makes using a standalone Garmin very easy.

[Nicksey]

As a frequent, nay obsessive car cleaner, I can testify to the car unlocking and locking itself during a wash. I kind of thought it was because the keys were in my pocket and the buttons were being accidentally pressed but even if I put the keys on a nearby window sill it still happens although not as much.

I sacked the window sill idea when I left the keys on the window sill once after washing. An open invitation to steal it!

Found this out too, so now the only time the key comes into proximity of the car is when I clean the interior.

[embee]

All export car makers make cars for different markets in batches: there are specification differences between markets - so parts are different. Easier to run assembly lines with all UK cars, then all Australian etc.

Cars are generally built as individual units not in batches.  Each car down the assembly line has a build spec and parts are delivered to the line for that specific car . The next car can be completely different,  country, colour,  trim level, LHD/RHD whatever.
Honda may have been building for some markets and not others at a given time,  or different assembly plants might be supplied with parts from different sources etc. so you may get a faulty batch of brake units ending up in some countries and not others.  All parts and assemblies are tracked and recorded these days,  so parts from batches can be readily tracked to specific vehicles.

[peteo48]

That explains a lot embee and certainly why this issue appears in some countries but, apparently, not in others.

[Tox Laximus]

My Honda dealer lent us a £50,000 courtesy car (2024 CR-V ADVANCE) while the Jazz is waiting for the simulator part, today they rang and mentioned a meeting in which all present agreed to a recall, they are most probably blowing smoke up our tail pipe in an attempt to keep us happy and quiet.

It's a shame it won't work. 

[ColinB]

My Honda dealer lent us a £50,000 courtesy car (2024 CR-V ADVANCE) while the Jazz is waiting for the simulator part, today they rang and mentioned a meeting in which all present agreed to a recall, they are most probably blowing smoke up our tail pipe in an attempt to keep us happy and quiet.

It's a shame it won't work. 

Most of the comments on here about this issue are about the way Honda are treating their customers. In this case, you have a free loan car, and they are telling you about a recall which implies the repair will be FoC. Sure, it would be nice if you hadn't had the failure, but "sh*t happens". It sounds as if you are being treated reasonably well, so I don't understand your parting comment. What more do you want?

[Nicksey]

My Honda dealer lent us a £50,000 courtesy car (2024 CR-V ADVANCE) while the Jazz is waiting for the simulator part, today they rang and mentioned a meeting in which all present agreed to a recall, they are most probably blowing smoke up our tail pipe in an attempt to keep us happy and quiet.

It's a shame it won't work. 

Is this recall comment just local for you from the dealer, or does it imply a wider recall scenario?

[Tox Laximus]

My Honda dealer lent us a £50,000 courtesy car (2024 CR-V ADVANCE) while the Jazz is waiting for the simulator part, today they rang and mentioned a meeting in which all present agreed to a recall, they are most probably blowing smoke up our tail pipe in an attempt to keep us happy and quiet.

It's a shame it won't work. 

Most of the comments on here about this issue are about the way Honda are treating their customers. In this case, you have a free loan car, and they are telling you about a recall which implies the repair will be FoC. Sure, it would be nice if you hadn't had the failure, but "sh*t happens". It sounds as if you are being treated reasonably well, so I don't understand your parting comment. What more do you want?

I want a full recall worldwide and those that have paid a full refund.

Emphasize to honda how frightening brake failure is, play on it and keep playing on it because they all knew about this fault a long time ago, even the toughest salesmen can be made to feel guilty with persistence.

One Ant cant lift a brick but thousands can.

PS: the CR-V is big lumbering tank, it's slower than the Jazz and won't fit in the garage or parking spaces and MPG is 35, the neighbours are jealous of this car as it dwarf's their crappy £20000 suv's, PAH I want the Jazz back. 

[Karoq]

I loved my last CR-V (i've had 5 going right back to the first edition) e:HEV.
Assuming the one you borrowed was an e:HEV you must drive in divers boots I was getting 47mpg out of mine on a regular basis. You must also have a tiny garage! It fitted in my single garage built in 1970 when the cars were tiny.
If I wasn't sold on pure electric, I'd go back to a CR-V like a shot.

[Cobb2]

I have just received my reply from the DVSA after their investigation into the Honda brake simulator failure that I submitted about two months ago. As several of us had realised it might not qualify for a recall due to the fact that there were warning lights but we still felt that there was a safety issue. However, DVSA have said that a recall is not required due to these warning lights showing the car should not be driven. Again, as some of us suggested there may be a case to contact Trading Standards since we might argue that such a part should not fail after such a short time or low mileage. They say that they will continue to monitor the situation and use the evidence that has been sent in, if required, in the future.

So no recall here in the UK currently.

I suggest that recalls in China and Japan are due to different interpretations of what is a safety issue or perhaps there were no warning lights fitted to cars in those countries – I don’t really know.  My feeling is still that there should be a recall to retain Honda’s reputation despite DVSA’s rules – these can be read on the DVSA site.

Overall though, I am pleased that Honda have eventually dealt with me satisfactorily and have covered all costs despite being out of the 3 year warranty. Anyone with the same problem needs to be persistent in following up their concerns with Honda UK and not just their Dealer.

If you have just come to this Forum with the issue it may be worth trawling through ( although it is rather long) and see how some of us have managed to get recompense.

[Lincolnshire Rambler]

My concern is we don’t actually know the mode of failure of the brake simulator. Can its failure cause the braking to be affected in normal use and prevent a normal braking  stoo ? Or does the car electronics get the instruction not to allow the brakes to be used on the next journey -hence the warning lights ? Perhaps honda have demonstrated to DVLA it cannot fail to cause a disrupted brake pedal when the car is in motion ? If they have then honda should issue a statement to owners saying the failure of the simulator module wont cause instant brake failure during normal driving and braking . It does make a big difference in my view knowing that to be the case if it is !

[Tox Laximus]

My concern is we don’t actually know the mode of failure of the brake simulator. Can its failure cause the braking to be affected in normal use and prevent a normal braking  stoo ? Or does the car electronics get the instruction not to allow the brakes to be used on the next journey -hence the warning lights ? Perhaps honda have demonstrated to DVLA it cannot fail to cause a disrupted brake pedal when the car is in motion ? If they have then honda should issue a statement to owners saying the failure of the simulator module wont cause instant brake failure during normal driving and braking . It does make a big difference in my view knowing that to be the case if it is !

ABS and stability braking shut down along with reduced braking while driving, that can be the difference between life and death, it happened to my Dad twice, me once and Marshall Honda mechanic once.

[Cobb2]

Tox Laximus-
Since your car has caused a brake problem whilst driving it would be worth letting DVSA know by filling in the appropriate forms if you haven't already since they are still prepared to gather further evidence.

[Tox Laximus]

Tox Laximus-
Since your car has caused a brake problem whilst driving it would be worth letting DVSA know by filling in the appropriate forms if you haven't already since they are still prepared to gather further evidence.

Right you are, I'm waiting to get the car back with the paperwork about the repair to add to the evidence pile for the DVSA, also we left the dashcam in there by mistake so it might of recorded the mechanic during his test drive in which the failure happened, fingers crossed.

 

[Jazzdriver]

I  took  my earlier model Jazz to a Honda dealer for a service and MOT.  I asked if they had had cars with the brake failure problem.  They said they had had "quite a few". 

I think it should be the subject of a recall.  I don't think we can be certain that it won't happen on the move.