Mk4 2021 Jazz Brake failure

[Hicardo]

Just a clarification on the last 27 pages of chat - does anyone know the exact statistics on the brake simulator failure?

ie. out of how many cars produced in 2020 and separately in 2021 has the failure occurred (what percentage of cars sold each year have failed)? What is the average mileage at failure (or range of mileages).  What is the time period range from new before the failure occurs? 

I realise these stats might all be in the Honda world and not public, and may well not be available. 

Would be very useful to know OR we will have to wait in ignorance for the hammer to drop 

[Jazzdriver]

This could affect second hand values.

[Jazzdriver]

https://thebrakereport.com/honda-to-recall-chinese-hybrids-for-faulty-brake-pedal-sensor/

Recall in China 18 months ago for Honda cars made in China.

[davejazz]

My daughter and her husband, who both live in Spain, have had from new, a two and a half year old CRV.

Have there been any/many reports of this model being affected?

[Karoq]

According to the Telegraph it can affect all Hybrids ( Jazz, Crosstar, HR-V & CR-V) and the Honda E between 18-22.

[Jazzdriver]

If it happens to your car, presumably your car has to be taken to a Honda dealer on a flatbed lorry or similar vehicle and you need to get a taxi home.  You will then be without a car until it is fixed. 

[peteo48]

Just a clarification on the last 27 pages of chat - does anyone know the exact statistics on the brake simulator failure?

ie. out of how many cars produced in 2020 and separately in 2021 has the failure occurred (what percentage of cars sold each year have failed)? What is the average mileage at failure (or range of mileages).  What is the time period range from new before the failure occurs? 

I realise these stats might all be in the Honda world and not public, and may well not be available. 

Would be very useful to know OR we will have to wait in ignorance for the hammer to drop 

I'm with you - I may even have asked the same question at some point. It could influence what I do next in terms of car ownership. I could live with, say, one in ten. I could not live with one in two - indeed I would bail asap.

The reason I say this is I once owned a MK5 VW Golf and this car developed every single one of the known issues - there was even a Facebook group for sufferers.

The figures must be out there somewhere.

[peteo48]

If it happens to your car, presumably your car has to be taken to a Honda dealer on a flatbed lorry or similar vehicle and you need to get a taxi home.  You will then be without a car until it is fixed.

That's my understanding. For me the nightmare scenario is something vital, like a hospital appointment or even picking up a grandchild from school and the damn thing occurring in the drive. It's why we need to know (at risk of repeating my self) the odds. Would Paddy Power or Ladbrokes be able to tell me?

[davejazz]

I assume that this part is not manufactured by Honda, but made to their specifications.

Perhaps they, (the component manufacturer), put an extra shot of “Redex” in for luck? !!

Does this part exist on other mainstream cars, and are they having this issue also?

[Jazzdriver]

For me the nightmare scenario is something vital, like a hospital appointment or even picking up a grandchild from school and the damn thing occurring in the drive.

It could happen in a petrol  station, motorway services or another car park  where there is a time limit or which closes at a certain time.

[Kenneve]

Just a clarification on the last 27 pages of chat - does anyone know the exact statistics on the brake simulator failure?

ie. out of how many cars produced in 2020 and separately in 2021 has the failure occurred (what percentage of cars sold each year have failed)? What is the average mileage at failure (or range of mileages).  What is the time period range from new before the failure occurs? 

I realise these stats might all be in the Honda world and not public, and may well not be available. 

Would be very useful to know OR we will have to wait in ignorance for the hammer to drop 

I to, would like to know actual numbers of failures, it seems to me that the actual percentage is probably far less than this post would suggest.
My dealer, Listers-Honda of Stratford-on-avon, have had only one vehicle returned for remedial work and that was an Electric Honda car.
Perhaps someone can tell us how old the newest vehicle is, which has been affected by this problem.
This post seems to suggest that the problem is limited 21 and 22 plate vehicles, I’m not aware of any 23 plate vehicles affected, unless anyone knows different?.

[Nicksey]

Just a clarification on the last 27 pages of chat - does anyone know the exact statistics on the brake simulator failure?

ie. out of how many cars produced in 2020 and separately in 2021 has the failure occurred (what percentage of cars sold each year have failed)? What is the average mileage at failure (or range of mileages).  What is the time period range from new before the failure occurs? 

I realise these stats might all be in the Honda world and not public, and may well not be available. 

Would be very useful to know OR we will have to wait in ignorance for the hammer to drop 

I to, would like to know actual numbers of failures, it seems to me that the actual percentage is probably far less than this post would suggest.
My dealer, Listers-Honda of Stratford-on-avon, have had only one vehicle returned for remedial work and that was an Electric Honda car.
Perhaps someone can tell us how old the newest vehicle is, which has been affected by this problem.
This post seems to suggest that the problem is limited 21 and 22 plate vehicles, I’m not aware of any 23 plate vehicles affected, unless anyone knows different?.

Well, considering on other Honda Jazz forums there are multiple accounts of this failure, and the Telegraph have also acted on an account by a reader.. I wonder how many owners who don't belong to an owners group forum, or are aware of this fault, have actually just accepted it and paid up.
Maybe this fault is bigger than this post's percentage leads you to believe. Just because a dealer tells you it isn't an issue doesn't mean it isn't. I know because when I asked about my delaminating windscreen, they said it was a new one on them... yet when I was handed the key by the mechanic after the repair and I aked him, he said it was the 3rd such repair in the last couple of months. Also, the fault has appeared at the 3.5 year mark, so 23 plate cars haven't yet reached that age.

[Cobb2]

The problem starts with early UK 20 plate models but it would be interesting to see what the latest ones are. My view is there are probably at least a hundred or more brake failures in the UK and as I may have mentioned in a previous post my dealer had recorded 12 cases from eHev and E cars from two of their outlets. I expect only Honda know how many have the problem and potentially how many will. I do think that Honda will eventually make it more public and try to bring in some reassurance for current or potential future customers. I have already made some written suggestions to Honda UK such as making sure that they have a good supply of parts that will bring down the long times that cars have been off the road and maybe some additional extended warranty based on servicing like Toyota and Suzuki. I have also, of course, suggested a recall which they say they will do if required to by DVSA but I would hope that they would do that themselves  without needing a push.

[Nicksey]

I called the Honda care line today, as advised in the Telegraph article. The lady I spoke with said they are aware of this issue, and are currently investigating the fault. I pushed her regarding the possibility of a recall, considering Japan and China already have done, and after a pause she replied with 'maybe, and if there will be a recall, you will receive a letter'.

[Tox Laximus]

Update on our Jazz: Marshall Honda told us there was no fault in the OBD2 diagnostics and when driving it (these may be lies), my Dad convinced them to drive it for 4 miles which they did and the fault came up on the display, it's not costing anything because we took out an extended warranty last year, car should be fixed by friday.

If not for the warranty is would cost £2000, while waiting for a courtesy car the bloke mentioned someone ringing them up today because of the article in the telegraph.

It's worth getting the £300 extended warranty on 2020 Jazz's if your 'brake feel simulator' has not failed yet.