Clubjazz - Honda Jazz & HR-V Forums

Honda Jazz, HR-V & Hybrid Forums => Honda Jazz Mk3 2015 - => Topic started by: dogbiscuit on June 13, 2018, 04:59:23 PM

Title: My Honda App
Post by: dogbiscuit on June 13, 2018, 04:59:23 PM
I've just had an update to the My Honda App on my iPhone and I'm pleased to say that it appears that the application is now compatible with the 2018 Jazz.
Title: Re: My Honda App
Post by: donerkebab on June 13, 2018, 05:04:08 PM
Did they install the dongle for you even though it wasnt working? Hmmm let see if my dealer will still give me what was promised......
Title: Re: My Honda App
Post by: dogbiscuit on June 13, 2018, 05:10:47 PM
Did they install the dongle for you even though it wasnt working? Hmmm let see if my dealer will still give me what was promised......

I don't think Honda were aware of the issue when they fit it back in January - they certainly weren't when I contacted Honda customer care who initially referred me back to the dealer. When I contacted them again they asked for screen shots of the errors that I supplied and then they referred it to their software developers.
Title: Re: My Honda App
Post by: mikebore on June 13, 2018, 07:27:04 PM
I've just had an update to the My Honda App on my iPhone and I'm pleased to say that it appears that the application is now compatible with the 2018 Jazz.

I had the update to Version 1.10 (636) about two weeks ago, but it was working before as well.

I am on iOS and don't know how Android and iOS updates relate.
Title: Re: My Honda App
Post by: donerkebab on June 14, 2018, 01:36:15 PM
Anyone tested with Android - I'm sure Honda Customer Services would like to know as they havent a clue.....
Title: Re: My Honda App
Post by: iainsd on June 16, 2018, 03:11:07 PM
Visited the Honda garage today to see if i could get a dongle fitted yet and told me they received a memo on the 5th of june that all 2018 Jazzes will be compatible with it now. Will be getting it fitted on Friday. Will let you all know how i get on with the Android app.
Title: Re: My Honda App
Post by: peteo48 on June 16, 2018, 10:27:07 PM
Hello - I'm your local technophobe. What does the App do? I've got a thing on my infotainment screen - will it benefit me in any way if I can use it. It keeps saying no internet connection but maybe that's because I frequently forget my mobile phone!
Title: Re: My Honda App
Post by: ColinB on June 17, 2018, 07:15:43 AM
What does the App do?
The app on its own does nothing unless you also have the hardware dongle (which seems to be a combination data logger and tracker with cell connectivity) fitted to your car. Then you get access to a raft of services that may or may not be useful to you (assuming it all works):
http://www.honda.co.uk/cars/owners/my-honda/my-honda.html
If you’re considering it, you may want to read the Ts&Cs very carefully. Ask yourself why a hard-nosed commercial company like Honda is  giving something away for free. It’s not really “free”, you’re paying by giving away lots of personal data and I felt that I would be giving away more than I would gain, and it’s not clear what they would be doing with that data.
Title: Re: My Honda App
Post by: Hobo on June 17, 2018, 11:00:55 AM
Ask yourself why a hard-nosed commercial company like Honda is  giving something away for free. It’s not really “free”, you’re paying by giving away lots of personal data and I felt that I would be giving away more than I would gain, and it’s not clear what they would be doing with that data.

As previously posted you appear to be paranoid about an app. that you have never tried or know what information is used, personally I have no problems with the dongle as nothing Honda can use is not what they already know or could easily find out anyway, I am not sure what personal data you think it can give them, as I have stated before in the settings you can choose what information you wish to be transmitted or even disable it, I find it is a useful application to have.
Title: Re: My Honda App
Post by: ColinB on June 17, 2018, 01:32:28 PM
Ask yourself why a hard-nosed commercial company like Honda is  giving something away for free. It’s not really “free”, you’re paying by giving away lots of personal data and I felt that I would be giving away more than I would gain, and it’s not clear what they would be doing with that data.

As previously posted you appear to be paranoid about an app. that you have never tried or know what information is used, personally I have no problems with the dongle as nothing Honda can use is not what they already know or could easily find out anyway, as I have stated before in the settings you can choose what information you wish to be transmitted or even disable it, I find it is a useful application to have.
You could justifiably call me “paranoid” if I only suspected, without evidence, that Honda were collecting personal data. But they tell you they are doing it so it’s a fact rather than a paranoid delusion on my part.

What we’re actually talking about here is that we have different appetites for allowing someone to collect and use that data. You’re clearly happy with it, and the controls built into the system. That’s your decision and I respect that.

I’m not content with it. I don’t want Honda (or anyone else they give/sell the data to) tracking my car or how it’s driven, neither for me nor for others who drive it (data which, despite your suggestion, is not available to them in any other way). And if you’re going to turn it off, why have it in the first place ?

Anyone who is considering using the system will need to balance the benefits against the cost to them based on their own appetite for protecting their privacy; hopefully they’ll be better informed as a result of exposing our differing views. I just want people to be aware of the implications rather than just grabbing the “free” goody.
Title: Re: My Honda App
Post by: Hobo on June 17, 2018, 02:10:16 PM
Ask yourself why a hard-nosed commercial company like Honda is  giving something away for free. It’s not really “free”, you’re paying by giving away lots of personal data and I felt that I would be giving away more than I would gain, and it’s not clear what they would be doing with that data.

As previously posted you appear to be paranoid about an app. that you have never tried or know what information is used, personally I have no problems with the dongle as nothing Honda can use is not what they already know or could easily find out anyway, as I have stated before in the settings you can choose what information you wish to be transmitted or even disable it, I find it is a useful application to have.
You could justifiably call me “paranoid” if I only suspected, without evidence, that Honda were collecting personal data. But they tell you they are doing it so it’s a fact rather than a paranoid delusion on my part.

What we’re actually talking about here is that we have different appetites for allowing someone to collect and use that data. You’re clearly happy with it, and the controls built into the system. That’s your decision and I respect that.

I’m not content with it. I don’t want Honda (or anyone else they give/sell the data to) tracking my car or how it’s driven, neither for me nor for others who drive it (data which, despite your suggestion, is not available to them in any other way). And if you’re going to turn it off, why have it in the first place ?

Anyone who is considering using the system will need to balance the benefits against the cost to them based on their own appetite for protecting their privacy; hopefully they’ll be better informed as a result of exposing our differing views. I just want people to be aware of the implications rather than just grabbing the “free” goody.

Once again you are completely ignoring that you can control what is sent and collected by Honda and you can just allow what information if any you want to be collected by them while still using several of the useful features of the app.
Title: Re: My Honda App
Post by: Skyrider on June 17, 2018, 03:24:22 PM
Have a look at the first page of the user manual. It describes the information that the car logs in its data recorders and event logs. I assume the dongle/app will have access to this and maybe the cars GPS information. The fact that it can be accessed by dealers and repairers makes makes me wonder if it is used for assessing warranty claims.
Title: Re: My Honda App
Post by: culzean on June 17, 2018, 04:03:52 PM
Once again you are completely ignoring that you can control what is sent and collected by Honda and you can just allow what information if any you want to be collected by them while still using several of the useful features of the app.

I agree with ColinB on this one,  even after the introduction of new data protection laws that are supposed to prevent companies collecting data (peoples data is worth £billions these days) I have found that some websites have a nice easy way of turning off tracking and adverts. But others (too many) direct you to their 'partners' websites (sometimes dozens or more) where you have to read through their 'data protection and privacy policies' before finding an often devious way of turning off tracking and ads, these people have a lot to lose with new data laws and it is often a case of appearing to be complying with the law but making it so hard to disable tracking and data collection that many people will give up trying.  I no longer visit the sites that make it hard to turn off - they are obviously just tenuously complying with the letter of the law but not the spirit. 

I am totally fed up with pop-up ads for things I look at turning up on my wifes browser even though we have separate profiles and use different browsers ( I prefer waterfox and she uses Chrome) - I have had to use the waterfox option to clear browsing history when I shut down my browser,  which means I often have to log into sites every time i access them. 
Title: Re: My Honda App
Post by: ColinS on June 17, 2018, 06:04:01 PM
The only real way to keep anonymity while Internet browsing is to bolt down your system and use Tor.  I'm not that paranoid but have used it and it does work. https://www.torproject.org/projects/torbrowser.html.en? (https://www.torproject.org/projects/torbrowser.html.en?)
Title: Re: My Honda App
Post by: ColinB on June 18, 2018, 08:40:00 AM
Just noticed the edit to Reply#8:
... nothing Honda can use is not what they already know or could easily find out anyway, I am not sure what personal data you think it can give them, as I have stated before in the settings you can choose what information you wish to be transmitted or even disable it ...
“Personal data” is any data that can be associated with an individual. Section 1 of the Privacy Policy (Annex 1 of the Ts&Cs) defines the data Honda collects, and tells you that it can be associated with you as an individual when aggregated with other records (eg they know the identity of the individual who owns the car with that VIN). So they correctly define the whole lot as Personal Data (see 1.3). And none of the stuff about car performance, driving style, location, etc, is available to Honda through any other means so your assertion that they already know it all anyway is not correct.

Once again you are completely ignoring that you can control what is sent and collected by Honda and you can just allow what information if any you want to be collected by them while still using several of the useful features of the app.
No, I didn’t ignore that comment, which is why I said ...
... if you’re going to turn it off, why have it in the first place ?

But the main point here is that having this system or not is an individual choice based on personal attitudes and values. As I’ve said several times now, anyone making that choice needs to understand the implications for their personal privacy, and that is important to many people which is why I’m highlighting it. That is not criticising anyone else’s choice.


Incidentally, I see the Ts&Cs & FAQs have been amended since the last time I looked to prevent you receiving someone else’s personal data after you’ve sold the car. That’s a step in the right direction, although it can take up to 6 months to kick in.
Title: Re: My Honda App
Post by: iainsd on June 22, 2018, 05:12:48 PM
Hi, got the My Honda Dongle fitted today and only took 15 mins. Works well on Android on my Samsung Note 8.
Title: Re: My Honda App
Post by: donerkebab on June 27, 2018, 12:10:07 PM
Amazed my dealer actually phoned me to say can now get it fitted.

How easy it is to unplug? Is it literally just in the ODB2 socket
Title: Re: My Honda App
Post by: dogbiscuit on June 28, 2018, 06:23:32 PM
How easy it is to unplug? Is it literally just in the ODB2 socket

Yes, quite easy - I’ve unplugged mine and re-inserted it on request of Honda Customer Service during their investigation as to why it was not working.
Title: Re: My Honda App
Post by: donerkebab on July 02, 2018, 02:01:00 PM
UPDATE So had it fitted over weekend..... technically I love it - maps each and every journey the missus makes....the black box driving scoring I didn't like - strong braking / strong acceleration lol - yes I need to pedal it to get onto the motorway at decent speed....

From GDPR /technology point of view I really dislike how much data is getting sent to Honda - so all journey info (with time parked up) / black box driving info but like its been discussed why else would Honda be giving the dongle/service for free?
Title: Re: My Honda App
Post by: Barcam on July 02, 2018, 05:06:49 PM
I declined the Honda App had some reservations about all my driving data going to Honda.

I wonder if you are in accident if the Insurance Company or the Police can demand to see the data pertaining to the incident?

Big Brother or not!
Title: Re: My Honda App
Post by: ColinB on July 02, 2018, 05:38:47 PM
I wonder if you are in accident if the Insurance Company or the Police can demand to see the data pertaining to the incident?
Yes. The Ts&Cs - which a user will have agreed to in having the system - specifically allow Honda to pass data to law enforcement if requested. Unclear whether that requires some sort of warrant or court order, or if they can just do it, but they don’t have to ask the user’s permission because it’s already been given.

Not sure about insurance companies, but if they know this data exists and that having access to it might allow them to deny a claim, why wouldn’t they try to get it ? Just wait for “Sorry sir, your data shows you were doing 30mph in a 20mph zone so your insurance isn’t valid”. But then I’ve been accused of being paranoid ...
Title: Re: My Honda App
Post by: culzean on July 02, 2018, 06:17:01 PM
But then I’ve been accused of being paranoid ...

You and me both Colin, you don't get ought for nought and data is big business these days so they can afford to give stuff away in return for access to customers data.

Title: Re: My Honda App
Post by: Skyrider on July 02, 2018, 07:05:28 PM
LP I know it is a different system and the information is kept within the car until it is downloaded, but have you read the bit about Event data recorders and Service diagnostic recorders on page one of the user manual? The Service event recorder sounds like a warranty validation device. In the case of a huge claim I would expect the insurance companies to want access to any car mounted recorders.