From the manual, to open the windows from the remote :
To open: Press the unlock button, and then
within 10 seconds, press it again and hold it.
Maybe an accidental press
I would actually be on alert here . There are cases of this where no one has been near the remote and it’s happened. It’s happened to our HRV twice! Having googled it, I wasn’t alone!
Its left me forever checking my Crosstar 😂
...no point going to the dealer as no doubt they will say I did it by accident.
I found early on that the key fob in my pocket was being pressed with various movements outside the car. The main issue being climbing out
My solution was to make sure that my house keys, on the same keyring, are folded on the side to cover the buttons
Do you wear (like me) jeans or trousers with a so-called "watch pocket"?(https://i.insider.com/5aa5af7e4177f989058b45c9?width=1200&format=jpeg)
Then try something like this:(https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSHpvDJ-nXZcp6aM9yp04X59NPdUSbmZYU8GA&usqp=CAU)
Leather, approx. 3 x 6 cm. Fold the leather over the buttons and the key fob sits safely and snugly in that pocket without bothering you.
Not possible to accidentally press the buttons. (Experience: at least 10 years).