Clubjazz - Honda Jazz & HR-V Forums

Honda Jazz Forums => Honda Jazz Mk4 2020 - => Topic started by: Wonder on May 27, 2023, 03:06:53 PM

Title: Left mirror blocked
Post by: Wonder on May 27, 2023, 03:06:53 PM
Hi everyone,
as the title suggests, sometimes the left mirror does not fold when I lock the car, has this happened to you too?
Yesterday I took the car for maintenance and reported the problem to the mechanic,
he replied that it is a known problem and they change the mirror under warranty (the car is still covered by warranty anyway),
the piece has been ordered, when it arrives I will take the machine back to the workshop to have the piece replaced.
Greetings
(Sorry for the mistakes I used Google Translate)
Title: Re: Left mirror blocked
Post by: trebor1652 on May 27, 2023, 03:58:10 PM
Yes had my nearside (left) mirror replaced not all that long ago on my crosstar (Dec 2020 reg).

Sent from my moto g(6) using Tapatalk

Title: Re: Left mirror blocked
Post by: IanG on May 27, 2023, 04:27:07 PM
Does the mirror motor attempt to move mirror, just doesn’t actually fold? I had this issue some time ago and think forum member who had same issue suggested using the manual mirror fold switch whilst engine was running. I tried this and the mirror folded, after which it folded correctly with switch in auto fold position when engine was off and car was locked. Issue hasn’t returned and now covered 45k miles. Might be worth a try? Unsure why this resolved the issue, perhaps the battery supply whilst running on engine power is able to deliver the current needed to operate the motor correctly but it’s worked correctly since when engine is off.
Title: Re: Left mirror blocked
Post by: Lord Voltermore on May 28, 2023, 06:45:33 AM
Does the mirror motor attempt to move mirror, just doesn’t actually fold? I had this issue some time ago and think forum member who had same issue suggested using the manual mirror fold switch whilst engine was running. I tried this and the mirror folded, after which it folded correctly with switch in auto fold position when engine was off and car was locked. Issue hasn’t returned and now covered 45k miles. Might be worth a try? Unsure why this resolved the issue, perhaps the battery supply whilst running on engine power is able to deliver the current needed to operate the motor correctly but it’s worked correctly since when engine is off.
A useful tip, especially once the cars are out of warranty. But I'd rather Honda replace the mirror free of charge under warranty than have to use a workround.      This is assuming the replacement mirror is improved in some way, either a better design, or properly lubricated. I havnt had a problem so far. 
Title: Re: Left mirror blocked
Post by: Jayt43 on May 28, 2023, 05:20:22 PM
My LHD 2020 Crosstar had its driver's side mirror replaced in October last year (it was always set to auto-fold and eventually failed). However, the replacement (which was the equivalent of 300 GBP to replace) is now also failing. Everything was done under warranty, but I'd be interested to know if this is down to weak motors in the mirror or an inherent wiring issue. The right-hand side is fine, so my problems seem identical to others on here i.e. just one side!
Title: Re: Left mirror blocked
Post by: Lord Voltermore on May 28, 2023, 05:47:39 PM
My theory is the assembly worker  on the left side mirror production line is to blame! Maybe they didnt squirt enough lubricant into the mechanism. Wasn't trained properly  or just lazy.  But if so  why are Honda replacing them with mirrors apparently made by the same person ?    ;D

That said the airbag on my Yaris, that had a recall due to premature aging ,  was replaced with an identical item. Just newer stock.   
Title: Re: Left mirror blocked
Post by: aphybrid on May 28, 2023, 09:18:08 PM
a light spray with silicone fixes, seems to be dry sinilar surface rubbing
Title: Re: Left mirror blocked
Post by: Kremmen on May 29, 2023, 06:04:30 AM
I did exactly that a few days ago  :)

My mirrors are still working perfectly OK but I'd noticed a very slight plastic to plastic grinding noise, very quiet.  A few squirts of silicone lubricant spray and now silent again.
Title: Re: Left mirror blocked
Post by: Lord Voltermore on May 29, 2023, 06:26:28 AM
Is there a particular location to concentrate on or technique required ?  or does this become obvious with symptoms?
Title: Re: Left mirror blocked
Post by: Kremmen on May 29, 2023, 07:10:08 AM
If you operate the mirrors while outside you can see which bit moves, like a mini turntable, just aim the jet there and hold a cloth underneath to catch any drips.

My silicon spray has a long thin straw like attachment so easy to direct.
Title: Re: Left mirror blocked
Post by: SebastianTR on May 29, 2023, 07:31:01 AM
I had same problem.
Just use some WD-40 spray. It's working without any problem like 1-2 months
Title: Re: Left mirror blocked
Post by: Kremmen on May 29, 2023, 07:36:31 AM
Be wary of normal WD40 as it's designed to dry and can make it worse over time.

Back in the day you could spray it into the distributor cap to dry out any moisture stopping the points working properly.
Title: Re: Left mirror blocked
Post by: davejazz on May 29, 2023, 08:09:36 AM
Be wary of normal WD40 as it's designed to dry and can make it worse over time.

Back in the day you could spray it into the distributor cap to dry out any moisture stopping the points working properly.
Yes, Kremmen is right.

It dries similarly to a coat of varnish!
Title: Re: Left mirror blocked
Post by: njf16154 on May 30, 2023, 10:18:56 AM
Mine did intermittently for a while on my Crosstar the first winter I had it (21-22). After a few squirts with silicone spray it seemed to cure it. I reported it at its first service last September even though I hadn't had any problems for many months and they could find no fault (not sure whether they actually looked as it wasn't doing it at the time); I did this so that there was a record that I had had problems in the past in case it recurred. It was fine last winter (22-23) and I've had no problems since.
Title: Re: Left mirror blocked
Post by: Lord Voltermore on May 30, 2023, 10:35:30 AM
I wonder if after the cars are out of warranty main dealers  will charge customers silly money  for a 'silly con' cure.

Perhaps the former Governer of the Bank of England , Mark Carney ,  can chair an investigation into the scandal.  'Silly-con Carney.'  ;D
Title: Re: Left mirror blocked
Post by: trebor1652 on May 30, 2023, 10:36:59 AM
I wonder if after the cars are out of warranty main dealers  will charge customers silly money  for a 'silly con' cure.

Perhaps the former Governer of the Bank of England , Mark Carney ,  can chair an investigation into the scandal.  'Silly-con Carney.'  ;D
What have you been on? I want some of it

Sent from my moto g(6) using Tapatalk

Title: Re: Left mirror blocked
Post by: Lord Voltermore on May 30, 2023, 12:37:25 PM

What have you been on? I want some of it


I dont know. Some stuff I get from the county council. I think. The lad that delivers it said he works on county lines, which I though strange as he uses a mobile number. Maybe the council tax will be less if their employees didnt have such flash cars.  ;)

For those who dont get the joke (such as it is)  google 'county lines'.
Title: Re: Left mirror blocked
Post by: SebastianTR on May 30, 2023, 01:58:48 PM
Be wary of normal WD40 as it's designed to dry and can make it worse over time.

Back in the day you could spray it into the distributor cap to dry out any moisture stopping the points working properly.

Maybe.
It just a experimental work. I didn't know it was work but after that I didn't find any spare time for car.
Will look into later
Title: Re: Left mirror blocked
Post by: aphybrid on May 31, 2023, 07:04:11 AM
Be wary of normal WD40 as it's designed to dry and can make it worse over time.

Back in the day you could spray it into the distributor cap to dry out any moisture stopping the points working properly.
Yes, Kremmen is right.

Forms a lacquer - even used to stick 'pinned' compressor blades on jet engines and also caused some other PTFE based surfaces to swell causing 'stiction'

It dries similarly to a coat of varnish!
Title: Re: Left mirror blocked
Post by: The Duke on June 24, 2023, 03:19:15 PM
My left mirror now also has problems folding backwards when locking the car. About half of the time it retracts only a few degrees. Will make call under the warranty.
Title: Re: Left mirror blocked
Post by: Cake on June 24, 2023, 06:33:50 PM
My local dealer tried geaseing it up as the fault on my left mirror was intermittent but to no avail, had to drive to the dealership with my left mirror in the closed position for them to acknowledge there was a fault, they then replaced the mirror motor - all okay since then.
Title: Re: Left mirror blocked
Post by: Country Cousin on June 27, 2023, 02:36:57 PM
I did exactly that a few days ago  :)

My mirrors are still working perfectly OK but I'd noticed a very slight plastic to plastic grinding noise, very quiet.  A few squirts of silicone lubricant spray and now silent again.

Where exactly did you squirt the silicone please? I tried this from the outside (with silicone WD40) but the mirror still grinds. Is it necessary to dissemble it?
Title: Re: Left mirror blocked
Post by: Kremmen on June 27, 2023, 03:08:31 PM
I operated the mirrors and watched from the outside and identified a portion where it 'hinged' and squirted on the join.

It does take a while to soak in
Title: Re: Left mirror blocked
Post by: Geoff_W on June 29, 2023, 12:34:30 PM
My left mirror now also has problems folding backwards when locking the car. About half of the time it retracts only a few degrees. Will make call under the warranty.
Mine too, has begun to be intermittent on closure. It started during the hot, dry weather. Time to contact the dealer.

Update 10/07/23: Car at the dealership today. Fortunately, I had done a video of the non-functioning mirror so the service department has noted that the issue has been observed. A BCM reset was carried out (whatever that means) and the service report states "If any further issues persist would advise to bring back & potential wing mirror replacement needed."

So I'll just have to see what happens...
Title: Re: Left mirror blocked
Post by: davejazz on August 11, 2023, 03:07:48 PM
I did exactly that a few days ago  :)

My mirrors are still working perfectly OK but I'd noticed a very slight plastic to plastic grinding noise, very quiet.  A few squirts of silicone lubricant spray and now silent again.

Yes, my nearside one is now noisier than the offside.

Having run out of “elbow”, I will try the “silicone”.

That’s not likely to get me any wringing of hands,when they see the white remnants of silicone, after my DIY?
Title: Re: Left mirror blocked
Post by: Country Cousin on August 11, 2023, 03:43:45 PM
Having squirted the mirror copiously with silicone containing spray lubricant, from every access point I can find, my passenger side mirror still ‘grinds’. I asked the service manager about this when in for first service last week. He said this is due to a noisy motor (although it sounds like  plastic cogs grinding to me), is a common problem on the new hybrid Jazz and HRV, and a new mirror assembly has been ordered for the car under warranty.

I asked whether it was possible to take the unit apart to find out exactly which part is defective. He declined this saying if they couldn’t then fix it the warranty claim with Honda would be compromised.

What bothers me is if replaced with like for like and this is a design flaw, the same may well happen again - eventually when no longer under warranty.

When it is replaced I will ask if i can have the old one back to ‘dissect’ it and find out what the pathology is (unless they have to return the old one to to prove they have replaced it).

I will report back if I discover anything helpful.
Title: Re: Left mirror blocked
Post by: Jayt43 on August 11, 2023, 04:03:44 PM
My left-hand side mirror failed after 6 months. Replaced under warranty but the replacement also fails to fold (usually on days when temperatures have risen during the summer). Interesting that, on the right-hand side, the motor shows no sign of any problems. And actually, when folding, sounds stronger than the one on the left. I have a feeling this may also relate to the wiring set-up, but can't be sure.
Title: Re: Left mirror blocked
Post by: tfw7 on August 31, 2023, 04:39:36 PM
I'm another one with a faulty left side mirror - noticed the dreadful grinding noise on folding starting about 3 weeks ago, but it has still folded in every time (72 SR so press the button for it to fold).
3 days ago the right side started making a light noise on unfolding, but nowhere near as loud.
1st service was due, so mentioned the issue.

Just had 1st service today; the left side mirror needs replacing (under warranty) so clearly there is an issue). They have lubricated the right hand one, so hopefully that will be ok.
Just need to wait a couple of weeks to take it in to be replaced.
Title: Re: Left mirror blocked
Post by: Marksla on September 01, 2023, 08:04:08 AM
Mine was replaced last month under warranty.
Title: Re: Left mirror blocked
Post by: The Duke on September 12, 2023, 04:20:59 PM
Mine has meanwhile also been replaced under warranty.
Title: Re: Left mirror blocked
Post by: tfw7 on September 12, 2023, 06:49:48 PM
Mine is going in to be replaced under warranty.

Driver (right) side has started being noisy, but on opening.
Title: Re: Left mirror blocked
Post by: Nicksey on December 20, 2023, 11:40:39 AM
Had a few issues whereas the left wasn't opening, so had to use the manual button to activate it. Called in to dealer this morning, checked it and have said there is a problem part... and they have ordered it, to be replaced under warranty.
Title: Re: Left mirror blocked
Post by: Country Cousin on May 06, 2024, 11:12:38 AM
I eventually got the noisy passenger door mirror replaced under warranty. I asked if I could keep the old one to take it apart and find out why it was making a grinding noise on folding. The service manager refused as they all have to be sent back to Honda. However he did say that the new replacement unit has a different part number implying it has been redesigned - and the new mirror does indeed now fold faultlessly and silently.
Title: Re: Left mirror blocked
Post by: JJazz on May 06, 2024, 06:59:14 PM
I got my passenger side door mirror fixed recently under warranty. It was squeaking and grinding noise. I believe there has been three or four on here and I think all were on passenger side. Perfect now.
Title: Re: Left mirror blocked
Post by: Yusaku79 on May 07, 2024, 09:22:28 AM
Hi everyone,

I reported this issue to my service during my the last visit there, they told me that it's an issue recognized by Honda and they have planned a date to change the motor part that close the mirror.
I hope that this info could be useful for others.
Title: Re: Left mirror blocked
Post by: D-Day on July 08, 2024, 11:57:01 PM
I visited my dealership last week on another issue and whilst I was there I happened to mention the creaking noise on the near side mirror on my Crosstar. Lo and behold they diagnosed a faulty motor and without quibble they agreed to replace it under warranty. Another of those situations where Honda are aware of the problem but don’t like to own up to it as a factory recall would be detrimental to company profits.
Title: Re: Left mirror blocked
Post by: Beaver on July 09, 2024, 10:06:24 AM
I had my car serviced a couple of weeks ago and mentioned the occasional mirror noise.  Yesterday the left mirror was replaced under warranty.  It sounds as if Honda know of the issue but if we, the drivers, don't mention it, the problem will go away on it's own.
Title: Re: Left mirror blocked
Post by: chicksee on July 15, 2024, 11:19:31 AM
Ive had a problem with the passenger side wing mirror for 2 years. some days ok and then not retracting for a few days.
Dealer last year used silicone spray of some sprt and it worked ok for a while and then the problem started again.
Went for a service last week and asked this to be replaced under warranty, sods law it worked ok when they looked at it. They asked if I would take a video when it went wrong the next time. Got home and obviously it had stopped working again, took video and sent them link to it but heard nothing back.
Rang them this morning and chap I spoke to said yes they had seen the video and I would have to take car in for all day investigation, he then informed me this investigation would cost £150 !
I said this cant be right as Ive already paid for extended warranty and am not paying additional for something already paid for.
Anyone else with this problem have to pay for this?
 
Title: Re: Left mirror blocked
Post by: guest334 on July 15, 2024, 04:30:25 PM
Honda like many others are buying parts made by CCP hence all the electrical problems.
Title: Re: Left mirror blocked
Post by: Kremmen on July 15, 2024, 04:38:28 PM
We have posts that dealers know about the problem and a visit causes a warranty replacement

..... and yet we still hear about so called dealers who are playing hardball

Name and shame and go elsewhere
Title: Re: Left mirror blocked
Post by: RomanianJazz on July 15, 2024, 06:31:59 PM
Im also waiting for a warranty mirror replacement driver side (left), the guy at the dealership said that the plastic gears get damaged when used in freezing conditions in the winter. His suggestion was to not use folding mirrors in the winter unless necessary (tight parking).
And you can't actually source just the part that folds the mirror, so if you want to fix this out of warranty then you have to pay for the entire mirror. 500 euros or something
Title: Re: Left mirror blocked
Post by: Sandro on July 15, 2024, 08:27:47 PM
Glad to say it has not happened to me.
Title: Re: Left mirror blocked
Post by: Nicksey on July 16, 2024, 08:26:53 AM
I have had to have both sides replaced now, but fortunately both under warranty.
Title: Re: Left mirror blocked
Post by: coldstart on August 14, 2024, 03:51:15 PM
Unfortunately my 12 months old MY24 Jazz Advance has the same problem:
The left mirror sometimes refuses to unfold on unlocking the car  :(

This has happened several times now in decreasing intervals, primarily in the mornings after a cool night.
My friendly Honda dealership has ordered a replacement mirror to be installed on the upcoming first service.
Title: Re: Left mirror blocked
Post by: chicksee on August 14, 2024, 04:04:27 PM
Booked in for next week to have mine replaced under warranty, only one year left on warranty so hoping the break l problem happens (if it’s going to) within that time period.
Title: Re: Left mirror blocked
Post by: Kremmen on August 14, 2024, 05:15:41 PM
Check the cost of a replacement against an extended warranty

Plus the possibility of the Russian roulette brake simulator
Title: Re: Left mirror blocked
Post by: coldstart on August 14, 2024, 05:28:42 PM
Check the cost of a replacement against an extended warranty

Plus the possibility of the Russian roulette brake simulator

I'm absolutely set to buy the 5-year warranty extension!
My dealership recommended to do it in year three of ownership (just in case I totaled the car in the meantime - no need to throw away money)
Title: Re: Left mirror blocked
Post by: MKredcar on August 25, 2024, 11:15:57 AM
I had an issue with the left mirror, it folded but made a grinding noise. That was replaced under warranty. Now the right one sometimes doesn't fold. It goes in a little way then stops, if I give it a gentle push then the mirror folds in all the way. This happens mainly when locking the car. with the engine running it seems more reliable, I think the suggestion about higher voltage might be spot on. I might try the silicon spray trick. My Jazz is a 2021 EX at 21K miles.
Title: Re: Left mirror blocked
Post by: Nicksey on August 25, 2024, 01:17:27 PM
I had an issue with the left mirror, it folded but made a grinding noise. That was replaced under warranty. Now the right one sometimes doesn't fold. It goes in a little way then stops, if I give it a gentle push then the mirror folds in all the way. This happens mainly when locking the car. with the engine running it seems more reliable, I think the suggestion about higher voltage might be spot on. I might try the silicon spray trick. My Jazz is a 2021 EX at 21K miles.

I have had both mirror motors replaced now under warranty. A year between failures, the left being the first to pack up.