Clubjazz - Honda Jazz & HR-V Forums

Honda Jazz Forums => Honda Jazz Mk4 2020 - => Topic started by: IanG on July 19, 2022, 02:47:49 PM

Title: Faulty mirror folding
Post by: IanG on July 19, 2022, 02:47:49 PM
My passenger door mirror has stopped auto folding and fails to fold using the manual control on door.
It starts to move but then stops after an inch of travel.
It can be folded in manually and feels the same as the working drivers mirror when folded by hand.
Anyone else had a similar issue? Have reported to dealer and they’ll take a look when replacing my split seat base bolster.
Title: Re: Faulty mirror folding
Post by: sportse on July 19, 2022, 03:00:50 PM
Not so far, but if it's similar to the one I had to fix on my Volvo they only come as one unit rather than maybe just a gear that's failed.

I had the same issue and it required a whole unit - luckily covered under warranty as they are quite expensive.

FYI on the Jazz you can turn off automatic mirror folding in the settings, to leave them out until it's fixed - I had to do the same thing on my Volvo.
Title: Re: Faulty mirror folding
Post by: guest9814 on July 19, 2022, 07:34:23 PM
I have that fault to, temporary fix to close mirror in my case (not have auto mirrors close) is turn headlights on an after several seconds push button that closes mirrors
When headlights on dc-dc charging 12v battery and giving 14,5-14,7v (that simple giving more power to mirror motor),  this charge not constant and many times I seen that voltage of 12v battery is only 12,6v while car in ready mode.
Title: Re: Faulty mirror folding
Post by: IanG on July 19, 2022, 08:49:52 PM
I have that fault to, temporary fix to close mirror in my case (not have auto mirrors close) is turn headlights on an after several seconds push button that closes mirrors
When headlights on dc-dc charging 12v battery and giving 14,5-14,7v (that simple giving more power to mirror motor),  this charge not constant and many times I seen that voltage of 12v battery is only 12,6v while car in ready mode.
Thanks for the info. I locked and unlocked car tonight when it was darker, so the auto lights also function and the passenger mirror automatically folded and unfolded OK. I left the auto mirror folding function enabled.
Will try it again in daylight tomorrow, when the auto lights will not be functioning, to see if the mirror issue returns.
Title: Re: Faulty mirror folding
Post by: guest9814 on July 19, 2022, 09:36:20 PM
I created video for my dealer, to trigger issue with fault mirror you should check voltage with 12v socket  voltmeter
Title: Re: Faulty mirror folding
Post by: IanG on July 20, 2022, 06:29:12 AM
I created video for my dealer, to trigger issue with fault mirror you should check voltage with 12v socket  voltmeter
Very useful video, my issue appears the same as yours. I have a voltage meter, so will check voltage if issue recurs.
Did the dealer do anything to resolve the issue? Wonder if my 12v battery is failing. My mileage is 31000 miles and car used regularly, so it should be well charged. Maybe battery is approaching time for replacement. Suspect the battery will not be covered under warranty once the car is over one year old and is deemed a consumable item.
Title: Re: Faulty mirror folding
Post by: Kremmen on July 20, 2022, 06:59:56 AM
On Civics that can be due to a failed or failing "SOD Polyfuse".

Whether the Jazz has one I don't know.
Title: Re: Faulty mirror folding
Post by: Jeff15 on July 20, 2022, 02:27:06 PM
Mine stuck once but a spray of WD40 sorted it.... 8)
Title: Re: Faulty mirror folding
Post by: Geoff_W on July 20, 2022, 04:14:23 PM
Mine stuck once but a spray of WD40 sorted it.... 8)
Exactly where did you insert the nozzle for the WD40?

My Crosstar has done this once (RHD passenger mirror) a couple of weeks ago. It's booked in for its first service in September and I've mentioned the issue to the dealer.
Title: Re: Faulty mirror folding
Post by: Kremmen on July 20, 2022, 04:16:12 PM
I would use a silicone lubricant spray as WD40 would likely dry it, not lubricate it long term
Title: Re: Faulty mirror folding
Post by: guest9814 on July 20, 2022, 07:00:57 PM
I created video for my dealer, to trigger issue with fault mirror you should check voltage with 12v socket  voltmeter
Very useful video, my issue appears the same as yours. I have a voltage meter, so will check voltage if issue recurs.
Did the dealer do anything to resolve the issue? Wonder if my 12v battery is failing. My mileage is 31000 miles and car used regularly, so it should be well charged. Maybe battery is approaching time for replacement. Suspect the battery will not be covered under warranty once the car is over one year old and is deemed a consumable item.
there is no issue with battery (there maybe issue with plastic gear or debry inside) and there current sensor on motor i think because if someone touch closing mirror the mirror wil stop immediately, our car doing charge of 12v battery only when we start car for about 15-20 minutes if we not using some 12v equpment that drawing significantly high current (headlights window heater or climate control blower on full speed) then charge stops and only starting charge when voltage on battery will be low.
I describbed to mechanic wo worked on my car problem but not sent to him that time video, he checked mirrors when take car to shop and found no issues (when 14.7v supplied mirror will close without problem ), then i sent to him video, next week i will be in this dealership for repair of mess they did by replacing seat cover that cracked and will talk with them about mirror to.
Title: Re: Faulty mirror folding
Post by: Jeff15 on July 22, 2022, 08:20:51 AM
I would use a silicone lubricant spray as WD40 would likely dry it, not lubricate it long term

WD40 worked just fine for me... ;D
Title: Re: Faulty mirror folding
Post by: spacemaid on July 28, 2022, 02:27:06 PM
I have just got my Crosstar back from the dealership because a faulty passenger wing mirror.

I had accused the wife of not locking the car, more than once.

Called up on Saturday, dropped it off on Tuesday. 2 hours later they called and said it needed to be replaced. Took a day to get the part but all fine now and the cleaned inside and out, so saved me £20.

All done under warranty.
Title: Re: Faulty mirror folding
Post by: guest9814 on July 29, 2022, 04:55:34 PM
After visiting my dealer with faulty mirror they blamed my 12v socket splitter with voltmeter, they said that nothing should be used in car 12v socket as this can cause issues with car systems ….. :-X
Damn for watt’s exactly there this socket ?
Nowadays no one uses incandescent bulbs so watt’s exactly we can plug in that damn 12v socket ?
Title: Re: Faulty mirror folding
Post by: Beaver on July 29, 2022, 05:18:47 PM
After visiting my dealer with faulty mirror they blamed my 12v socket splitter with voltmeter, they said that nothing should be used in car 12v socket as this can cause issues with car systems ….. :-X
Damn for watt’s exactly there this socket ?
Nowadays no one uses incandescent bulbs so watt’s exactly we can plug in that damn 12v socket ?

Page 231 of the car handbook:  12v DC accessories rated 180 watts (15 amps) or less.
Title: Re: Faulty mirror folding
Post by: guest9814 on July 29, 2022, 06:57:45 PM
After visiting my dealer with faulty mirror they blamed my 12v socket splitter with voltmeter, they said that nothing should be used in car 12v socket as this can cause issues with car systems ….. :-X
Damn for watt’s exactly there this socket ?
Nowadays no one uses incandescent bulbs so watt’s exactly we can plug in that damn 12v socket ?

Page 231 of the car handbook:  12v DC accessories rated 180 watts (15 amps) or less.
Exactly !!!
there no limit to something resistive dc load !!!, it can be phone charger with power delivery or air compressor or vacuum cleaner and cool box with 12v compressor, i can use also inverter 150w 220v ac ....
only high watage  walkie talkie should be used with real caution as they realy can mess up all.
I recorded whith digital recorder placed in car this klowns - they simple say one to other say him that there no any issue with mirror -they literly not whanted to check anything !!!!
Now need to found another Honda workshop as this one (flagship !!!) failed to do normal job with seat cover and not wanting to do they job when car returning with issues.
My frend with Jazz came to same dealership with iphone connection issues (when someone calls to phone connected to carplay both parties not hear each other, nothing help also my iphone connected to this infotainment introduced same failure, but in my car all working !) they said that there problem with all honda on earth with iphones that cant work with Honda Infotainment and they can't fix this.....
Title: Re: Faulty mirror folding
Post by: Lord Voltermore on July 30, 2022, 07:52:17 AM
The sockets on most cars are rated as 15 amps, sometimes 20 amp.     A few accessories such as some electric tyre pumps, and electric coolbox can draw over 10 amps each  so if running more than one accessory at the same time  using a socket splitter you need to ensure the total does not exceed 15 amps .Whats more, cheaply made splitter devices may not even be able to carry 15 amps, and the device itself may melt or catch fire  at a lower amperage.  Despite being fused. 

I had this happen to me once when ,without thinking, ran  an electric coolbox through a cheap multiple splitter.  The wire  lead to the splitter device overheated and melted the plug. (The fuse didnt blow).   I was lucky, the device was the weakest link,and failed at only about 10 amps IIRC.   In the end I fitted a second 12 volt socket wired to an empty slot on the fuse box rather  than using splitter devices.  But i wouldnt want to mess about adding a second socket to the Jazz, certainly not while its under warranty.       Had the splitter allowed me to exceed 15amps  it could have been the car wiring that overheated.  :o

So the dealer was right to point out the potential dangers of a splitter.   Phone chargers and the like are not normally a problem as they only draw about 2 amps each. 

But I dont see how the splitter can be blamed for problems with other functions on the car,  which I would have thought have their own wiring circuits.     The socket should be able to provide 15 amps without depriving other   circuits of  the power they need.    If not then the car is not fit for purpose and Honda need to rectify it  - not tell owners to stop using things.   Whether it be revising the wiring circuits , or fitting a bigger 12v battery.
Title: Re: Faulty mirror folding
Post by: guest9814 on July 30, 2022, 09:05:45 AM
The sockets on most cars are rated as 15 amps, sometimes 20 amp.     A few accessories such as some electric tyre pumps, and electric coolbox can draw over 10 amps each  so if running more than one accessory at the same time  using a socket splitter you need to ensure the total does not exceed 15 amps .Whats more, cheaply made splitter devices may not even be able to carry 15 amps, and the device itself may melt or catch fire  at a lower amperage.  Despite being fused. 

I had this happen to me once when ,without thinking, ran  an electric coolbox through a cheap multiple splitter.  The wire  lead to the splitter device overheated and melted the plug. (The fuse didnt blow).   I was lucky, the device was the weakest link,and failed at only about 10 amps IIRC.   In the end I fitted a second 12 volt socket wired to an empty slot on the fuse box rather  than using splitter devices.  But i wouldnt want to mess about adding a second socket to the Jazz, certainly not while its under warranty.       Had the splitter allowed me to exceed 15amps  it could have been the car wiring that overheated.  :o

So the dealer was right to point out the potential dangers of a splitter.   Phone chargers and the like are not normally a problem as they only draw about 2 amps each. 

But I dont see how the splitter can be blamed for problems with other functions on the car,  which I would have thought have their own wiring circuits.     The socket should be able to provide 15 amps without depriving other   circuits of  the power they need.    If not then the car is not fit for purpose and Honda need to rectify it  - not tell owners to stop using things.   Whether it be revising the wiring circuits , or fitting a bigger 12v battery.
I know there no more then 180w , dealer workers replied not about exciding power available from socket and i only write list of things that i can use separately each other without exiding 180w, they blame me using this as this voltmeter  like they said may corrupt car computer work and this causes to mirror stopping work correctly..... (the time i visited dealership that splitter with voltmeter not used to power anything)
In reality they simple not whanted to check anything  and when i replayed record i heared this !!!
In additional i asked them to check car braking system because i sometimes hear strange noise coming from rear of car when i not touching brake pedal, and brake pedal when pressed hard comes to metal (also when car powered off) they not found any issue they said but i not heared them checking braking system at all.
Title: Re: Faulty mirror folding
Post by: Jazzik on July 30, 2022, 10:27:08 AM
It's high time to find yourself a proper dealer, Roman!
Title: Re: Faulty mirror folding
Post by: guest9814 on July 30, 2022, 11:14:35 AM
It's high time to find yourself a proper dealer, Roman!

This time started to me in 2001 when I bought my first car, and became workshop DIY for almost everything.
Not did only shock absorbers replacement myself and   bearing on rear wheel
Oil and filter changes and brake disks and pads I did myself.
Honestly in Israel no dealers - they all only doing money on selling new cars, service make all cars worth then before.
Just now checked error codes after this idiots fixed seat base cover
They not bothered to disconnect 12v battery when working with SRS cables on seat and belt as result 3 permanent  DTCs for SRS and one for broken/ disconnected driver seat heater thermistor
And in addition I seen that my car  has data about 28997km but ODO on instrument panel display only 28028 km what’s that should be …….
And in another place of car system note about that battery  on my car disconnected when ODO at 27604 km (and this is proof that now battery no disconnected when should be.
Title: Re: Faulty mirror folding
Post by: Jazzik on July 30, 2022, 11:25:08 AM
Then I only see one solution: emigrate! (https://www.cheesebuerger.de/images/midi/konfus/c026.gif)
Title: Re: Faulty mirror folding
Post by: guest9814 on July 30, 2022, 11:43:00 AM
Then I only see one solution: emigrate! (https://www.cheesebuerger.de/images/midi/konfus/c026.gif)
Back to Ukarine ?
no thanks !!!!
Title: Re: Faulty mirror folding
Post by: Jazzik on July 30, 2022, 12:21:32 PM
I didn't say Remigrate...
Title: Re: Faulty mirror folding
Post by: guest9814 on July 30, 2022, 01:13:53 PM
I didn't say Remigrate...
I wish to live rest of my life in Japan  :) but wo want me there at 45 years old and almost not speaking Japanese...
Title: Re: Faulty mirror folding
Post by: Jayt43 on August 10, 2022, 10:10:51 AM
I now have this issue too (after 6 months of ownership - 14K km on clock). Perhaps an emerging component weakness?
Title: Re: Faulty mirror folding
Post by: chicksee on August 10, 2022, 05:55:36 PM
Same problem here, going to the dealers tomorrow. Hoping they replace rather than just spray whatever on it.
Title: Re: Faulty mirror folding
Post by: Lord Voltermore on August 11, 2022, 09:08:59 AM
No  actual failure so far,  but I have just listened to them in action and they dont exactly sound like high quality precision parts.  A bit plastiky .   Slightly noisier when closing than opening.   
I'm not sure if they were quieter when the car was new.    One may be slightly noisier than the other when closing  but there is not much in it and it may be my imagination.

I will mention it when the car goes in for its first service soon. I wont be surprised to be  told 'they all do that sir', but I will monitor the situation.and maybe  use a sound meter and record db readings.  Better to say  "it was  70 db in August, now its 90 db'  Fix it !  than "I  think it may be a bit noisy"   

I'm wondering if the mechanism is picking up dust and grit.  Stiffness could eventually overwhelm the electric motor. 

Title: Re: Faulty mirror folding
Post by: Wonder on August 11, 2022, 10:03:53 AM
Hello,
a curiosity, my mirrors work well, they have no problems, I just noticed that when closing the right mirror is slightly slower, it closes a moment after the one on the left.
This fact does not bother me but I was curious to know if this difference in closing speed between the two mirrors is normal (if it happens to some other person) or if I should have it checked?
(Sorry for the mistakes I used Google Translate)
Title: Re: Faulty mirror folding
Post by: shufty on August 11, 2022, 10:13:23 AM
My offside mirror is slower than than the nearside one. It was the same in the MK2 I had  :)
Title: Re: Faulty mirror folding
Post by: Lord Voltermore on August 11, 2022, 10:34:20 AM
My offside mirror is slower than than the nearside one. It was the same in the MK2 I had  :)

It seems I may need to keep a record of noise level, time  taken and maybe film it to see if it gets more juddery.  ;D
I wish I was one of those who love that level of record keeping   :-[

My latest project is a series of experiments to see how quickly I need to drink a 2 litre bottle of beer without it getting too flat  but without having to share it or risk my health.
I think 660ml a day over 3 days is a reasonable compromise while the hot weather lasts.  :P
Title: Re: Faulty mirror folding
Post by: Jazzik on August 11, 2022, 11:13:25 AM
My latest project is a series of experiments to see how quickly I need to drink a 2 litre bottle of beer without it getting too flat...

(https://www.cheesebuerger.de/images/midi/musik/a022.gif)(https://www.cheesebuerger.de/images/midi/froehlich/a049.gif)
Title: Re: Faulty mirror folding
Post by: Lord Voltermore on August 11, 2022, 12:06:09 PM
Disaster, the latest bottle was a bit flat by day 3.  I will have to run the experiments again.  This time I will keep pie charts.  i like pies.
Title: Re: Faulty mirror folding
Post by: guest9814 on August 19, 2022, 08:32:53 PM
Vizited dealer workshop because wide camera recall, and complainded about failing mirror
Dealer refused to replace mirror - i get answer that them waiting for software update for left mirror .....
and i shoul wait for call from them (probably i will not get any call till and of waranty period.....
What ????
Mirror that i can`t close by using FOB key ......(it`s stupid electric button that closing and opening mirror and motors with plastic gears only) or nayby they shoul update software of one of fuses.....
Title: Re: Faulty mirror folding
Post by: ndavey1 on August 29, 2022, 08:09:11 PM
My passenger mirror had also failed to close several times during the really hot weather.  I’ve had to leave it open as I didn’t want to force it closed. If it does happen again at least I can try turning lights on or spraying worth wd40. Thanks.
Title: Re: Faulty mirror folding
Post by: croJAZZ on August 31, 2022, 09:56:58 AM
I got the same problem with passenger mirror.
Dealer ordered a new one in warranty on 7. july but the mirror still didn’t come. Their explanation is that production of “spare” parts is stopped because factory is waiting for enough parts to be ordered so they can produce it bulk.
Hope it comes soon. :/
Title: Re: Faulty mirror folding
Post by: Kremmen on August 31, 2022, 11:00:03 AM
Doesn't WD40 dry the surfaces rather than lubricate ?

I've always used a silicone spray lubricant