Clubjazz - Honda Jazz & HR-V Forums
Honda Jazz Forums => Honda Jazz Mk4 2020 - => Topic started by: Wivenhoe on October 10, 2021, 07:41:46 AM
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I have the 5 years free servicing and warranty and wonder what will happen when our local Honda dealership closes. Apparently a lot of dealers are considering their options as Honda is withdrawing from the UK. The servicing manager has told me nobody knows whether Glyn they will offer servicing under another dealership or I’ll have to use alternative dealers in other towns. Hopefully Honda’s reliability will mean no warranty work having to be done many miles away. (My 2021 RR Velar has been in 5 times since May for warranty work !).
This explains why when I did the deal, I managed a £ 1,500 discount but they reduced it by £ 300 as I took the free servicing package by getting some finance. They explained that they didn’t get the full discount off unless they undertook the servicing which they couldn’t provide as they are closing.
Have any other dealerships announced withdrawing from The Honda franchise ?
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My local dealer has just started selling MG's as well as Honda. If they close down or stop servicing Hondas then things will get difficult, if Honda want to continue to sell cars in the UK they have to maintain a decent dealer network.
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In other countries, Honda sell some lovely cars that they don't sell in the UK. Many overseas manufacturers (ie most manufacturers) only sell some of their models in the UK. (Toyota have some good cars and also vehicles like the commuter minibus/people carrier and the Alphard that they don't sell in the UK.)
I think Mitsubishi have pulled out of Europe and North America, but they make lots of equipment and other stuff. (Honda make motor bikes and all sorts of engines.)
I hope Honda don't pull out of the UK.
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My local dealer has just started selling MG's as well as Honda. If they close down or stop servicing Hondas then things will get difficult, if Honda want to continue to sell cars in the UK they have to maintain a decent dealer network.
Same here in Warrington. I hope they don't pull out and that the MG franchise helps keep the dealership viable. I take heart from the push to sell the new HRV.
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My local dealer has just started selling MG's as well as Honda. If they close down or stop servicing Hondas then things will get difficult, if Honda want to continue to sell cars in the UK they have to maintain a decent dealer network.
UK has been 'a slow but steady market' for Honda, and Europe has been 'a not really very good one', compared to massive sales Honda enjoy in Japan, Asia and USA and maybe India the UK is hardly worth keeping.
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I think Mitsubishi have pulled out of Europe and North America, but they make lots of equipment and other stuff. (Honda make motor bikes and all sorts of engines.)
I hope Honda don't pull out of the UK.
Mitsubishi didn't pull out of Europe. I am Dutch and have lived in Poland for 15 years. Mitsubishi is really present in both the Netherlands and Poland.
Websites: https://www.mitsubishi-motors.nl/ and https://www.mitsubishi.pl/
In my hometown Toruń we have a Mitsubishi dealer: https://www.mitsubishi.torun.pl/?_ga=2.142374002.1112913722.1633857045-1720783145.1633857045
Honda is also very much alive in Poland (without really great, but apparently sufficient sales figures). Our dealer in Toruń moved into a newly built building a year ago. You don't do that when the future looks bleak, right?
https://www.google.nl/maps/uv?pb=!1s0x470334c8aac8391b%3A0xc5485ec0400e8831!3m1!7e115!4shttps%3A%2F%2Flh5.googleusercontent.com%2Fp%2FAF1QipO4l5KQA3CSiime1PkAR8NgY9SC69PLUKuH2JQH%3Dw240-h160-k-no!5shonda%20torun%20-%20Google%20zoeken!15sCgIgAQ&imagekey=!1e10!2sAF1QipO4l5KQA3CSiime1PkAR8NgY9SC69PLUKuH2JQH&hl=nl&sa=X&ved=2ahUKEwidrM_2v7_zAhUN_CoKHdy4CAcQoip6BAh3EAM
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If that Style version is to boost sales then advertise it properly.
Apart from Honda enthusiasts I bet very few know about the e-CVT and especially how good it is.
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When I bought my Crosstar back in June I paid for the 5 year service plan (I was not using PCP or finance). The Salesman said that eventually I would hear from Honda U.K. confirming the service plan. I have not heard anything so can anyone tell me how this works?
It is a separate line item on the sales invoice so I do have evidence of purchase.
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When I bought my Crosstar back in June I paid for the 5 year service plan (I was not using PCP or finance). The Salesman said that eventually I would hear from Honda U.K. confirming the service plan. I have not heard anything so can anyone tell me how this works?
It is a separate line item on the sales invoice so I do have evidence of purchase.
Apparently Honda dealers send the info to the warranty/servicing company only once every quarter.
I've been chasing for my 5 year service/warranty pack paperwork as they should have now had the update through from the selling dealer.
FYI it's run by the below company:
Honda Associate
Assurant
The Aspen Building, Floor 2,
Mitcheldean, Gloucestershire,
GL17 0AF
Tel: 0330 100 3406
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Every Honda dealer should be able to see on their system (by using your car's reg) that you have the warranty and service pack. I bought my Jazz from JCB in Ashford Kent, but got it serviced at Brayley St.Albans: they could see that the first 5 services were free and they had the warranty details.
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Same for me on my previous Civics, they just looked it up, and I used 4 different dealers as I was mobile then.
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I had no problem w.hen I bought my crosstar - 5 year service plan - came thru after a few weeks from the Gloucs address - serviced a few weeks ago - no problem - all on the system
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If that Style version is to boost sales then advertise it properly.
Apart from Honda enthusiasts I bet very few know about the e-CVT and especially how good it is.
Significant how different brands advertise? Toyota advertise massively on TV. Not seen a Honda TV advert for some time.
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Toyota's adverts are very focussed on selling product.
Honda's adverts were designed to confuse.
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Honda’s instagram is awful - posts about dog guards/boot accessories/etc that every car has.
Nothing about how great the cars are and what makes them different to other hybrids.
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It seems to me that way we buy cars is changing. Now we are far more likely to do some research on-line then perhaps go try a car at a dealers before searching the internet for the best deal. Eventually of course this is at the expense of the bricks and mortar franchise dealers.
Where this takes us to I am not sure in terms of franchised dealers selling and servicing cars; perhaps dealers handling multi franchises and servicing many marques of cars. Or perhaps servicing being a totally independent business catering for many marques.
Whatever happens it is gong to be much different to now in 10 years, maybe not for the better but surely different.
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Think you are right Expatman. The trend accelerated by the younger demographic seeing a car as an appliance like a Smart Phone. The rise of outlets like Cazoo is another straw in the wind but a number of dealers will now deliver a car to your home address.
Service "hubs" might become the new norm.
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According to SMMT, the best selling car in September was the Tesla Model 3. Tesla have very few showrooms, it appears to be online ordering and purchasing and I have no idea what happens for servicing. But none of this deterred some wealthy people from buying them.
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Not on topic but the number of Teslas I see on a day to day basis has risen exponentially. I would go as far as to say they outnumber every other EV on the road in our neck of the woods.
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Honda’s instagram is awful - posts about dog guards/boot accessories/etc that every car has.
Nothing about how great the cars are and what makes them different to other hybrids.
Might they be targeting you with accessory ads because they know you have just bought the car?
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It seems to me that way we buy cars is changing. Now we are far more likely to do some research on-line then perhaps go try a car at a dealers before searching the internet for the best deal. Eventually of course this is at the expense of the bricks and mortar franchise dealers.
Where this takes us to I am not sure in terms of franchised dealers selling and servicing cars; perhaps dealers handling multi franchises and servicing many marques of cars. Or perhaps servicing being a totally independent business catering for many marques.
Whatever happens it is gong to be much different to now in 10 years, maybe not for the better but surely different.
Franchised car dealers are going the way of the High Street, Honda so far have been quite good at keeping cars within their dealership network, but Tesla went the whole hog and captured their cars completely. In the face of very reliable cars and internet sales / delivered to your home I am surprised Amazon hasn't gone into selling cars. Problem comes when the car needs fixing, and we have 'jack of all cars, master of non' garages.
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Honda’s instagram is awful - posts about dog guards/boot accessories/etc that every car has.
Nothing about how great the cars are and what makes them different to other hybrids.
Might they be targeting you with accessory ads because they know you have just bought the car?
No, there’s no connection between it and me - they’re just putting out posts about features that aren’t any different to any other car.
It’s a shame, as they have a great product but it’s very poorly marketed.
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In the face of very reliable cars and internet sales / delivered to your home I am surprised Amazon hasn't gone into selling cars.
You know why. When you're out, they can't leave it inside one of your wheelie bins.
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In the face of very reliable cars and internet sales / delivered to your home I am surprised Amazon hasn't gone into selling cars.
You know why. When you're out, they can't leave it inside one of your wheelie bins.
They could leave it on the driveway though.
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Amazon and Hyundai in America have set up a dedicated portal to sell new cars, according to the carbuzz website!
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When I bought my Crosstar back in June I paid for the 5 year service plan (I was not using PCP or finance). The Salesman said that eventually I would hear from Honda U.K. confirming the service plan. I have not heard anything so can anyone tell me how this works?
It is a separate line item on the sales invoice so I do have evidence of purchase.
Apparently Honda dealers send the info to the warranty/servicing company only once every quarter.
I've been chasing for my 5 year service/warranty pack paperwork as they should have now had the update through from the selling dealer.
FYI it's run by the below company:
Honda Associate
Assurant
The Aspen Building, Floor 2,
Mitcheldean, Gloucestershire,
GL17 0AF
Tel: 0330 100 3406
I bought an ex-demo Crosstar with the servicing pack but was concerned I didn't have any paperwork, just tell them when you book the service that it's under the deal and it comes up on the computer system, I didn't have any problems with my first service.