My Jazz was over 7 yrs old, when I purchased it from the family owned Honda dealer in Kettering, with only 23K miles on the clock. It juddered from start-off during the test drive and when I queried it, the salesman said he could fix the problem with a gearbox oil change. I was horrified 5 months later, when the judder returned with a vengeance! I lined up the lawyers and wrote them a letter with evidence from this website, expecting a warranty bun fight over labour, if not labour AND parts. Imagine my surprise when the managing director (RS) phoned to say that the start clutch, oil and recal would ALL be replaced / done at their cost! The Jazz is now running sweet as a dream again! Let's hear it for this website and family run Honda dealerships in Kettering!!