Clubjazz - Honda Jazz & HR-V Forums
Honda Jazz Forums => Honda Jazz Mk3 2015 - 2020 => Topic started by: guest7868 on August 12, 2018, 07:40:15 AM
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I have just recently up graded to a 2018 Jazz sport Navi, which has the Honda Connect infotainment system. I am having problems with the Bluetooth. (it is now 6 weeks old)
I can pair up my mobile (a Huawei P10 Lite) and it connects to the system and even downloads my contacts. I can make and receive phone calls for about 3 or 4 events then the Bluetooth system crashes. The only way to stop an incoming call from ringing in the car then is to turn the ignition off and wait a few seconds. However when turned back on the Bluetooth searches for my paired phone and fails to find it.
The dealership suspects a faulty head unit and has replaced it, during this process I was loaned a Sport Navi demonstrator, which did exactly the same.
Honda Uk have been contacted and supplied me and the dealer with their up to date compatible mobile phone list dated May 2015.(up to date ?) My phone is not listed and Honda UK say that is the issue, I need to buy a new compatible phone from their list, which shows mainly out of date and superseded phones.
The dealership is doing the best they can but is bound by Honda UK. Interestingly my phone worked well with my previous 62 plate Jazz giving no issues and is also currently paired with and works fine on my old clapped out 56 plate Jazz
Anybody ever heard of such nonsense, or experienced this sort of issue before. Any leads or clues as to where I go now would be helpful
Thanks
Pete
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Honda Uk have been contacted and supplied me and the dealer with their up to date compatible mobile phone list dated May 2015.(up to date ?) My phone is not listed and Honda UK say that is the issue, I need to buy a new compatible phone from their list, which shows mainly out of date and superseded phones.
Well that seems like a typical Honda response, behind the technological times. However a Google search finds a lot of similar issues being reported (http://recomhub.com/blog/fix-huawei-p10-bluetooth-problems/):
I'm a bit surprised that there should be such problems since Bluetooth is an established technology but it sounds in this case as though the phone might be the problem. Another alternative might be to ask the dealership to downgrade your car's infotainment firmware to a pre-facelift version. That's no guarantee though as Bluetooth functionality is largely handled by a dedicated chip.
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I use old, often non smart dumb phones, possibly steam driven, and have not had a problem with any of them. They just work, the contacts appear in the car, and speed dials work. Although I know little of things electronic I suspect the phone.
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Thanks guys for your prompt reply.
I am trying to source some out of date old technology mobiles to test out that theory.
I am also beginning to suspect the phone as being the problem especially as it fails to work in two different Jazz cars, however I do find it amazing that a 8 month old current model phone is not compatible with a brand new state of the art Honda Jazz (or as Honda would have you believe).
The sales staff don't mention that little gem when you buy the car, in fact they even paired the phone when I took delivery of the car, with all fairness to them it did look like it should work, but that's not the point, it should work for more than a couple of calls
Honda UK Help Desk are very good with their apologies but come back some days later with little or no solutions to the problems. Their only solution to date is that I buy two new phones (one for me and on for my wife).
The phone issues are only the tip of the iceberg, the car has been throwing up various spurious warnings with its driver safety aids (parking sensors, auto start stop, crash avoidance etc) it has been back to the dealer 5 or 6 times since mid June. Not what I would expect from Honda. I was initially told the issues I was having was due to the exceptionally high temperatures we were having, now it has cooled down things are much better.
I didn't know that Honda no longer sells the Jazz to sunny climates. Perhaps each new Jazz should come with a Honda gazebo sunshade when sold in the UK in the summer.
Not a happy bunny as all my previous Hondas I have owned have been trouble free
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Oh dear, what a depressing experience. There's another thread in the forum about the Mk 3 Jazz ruining Honda's reputation and sadly you're adding evidence to that.
Can't really comment about your Bluetooth issue (apart from wondering why, if it's a phone problem, it would work for a few calls but not thereafter). But with regard to this:
The phone issues are only the tip of the iceberg, the car has been throwing up various spurious warnings with its driver safety aids (parking sensors, auto start stop, crash avoidance etc) it has been back to the dealer 5 or 6 times since mid June. Not what I would expect from Honda. I was initially told the issues I was having was due to the exceptionally high temperatures we were having, now it has cooled down things are much better.
I can say that the hot weather has not caused any such issues with my car, the dealer appears to be telling you porkies. If he insists on telling you the car can't cope with hot weather, get him to put it in writing, then you would have evidence that the car is not fit for purpose (should you get into the unfortunate situation of thinking about rejecting it :().
The systems you mention do have their quirks that surprised me at first:
- The parking sensors are very sensitive and start shouting at you when you're still a safe distance from any obstructions. I frequently have to parallel-park into small spaces and can have both front & rear sensors sounding off simultaneously, so I then have to turn the cacophony off, which kind of defeats the object.
- The auto stop-start has so many safeguards that inhibit it, that it's often difficult to understand why it's not working. Check the handbook for a full list, but it includes such esoteric items as the ventilation being set to "screen", and limits on battery internal temperature.
- "Crash Avoidance": if you mean the Forward Collision Warning (as distinct from the City Brake Active) then I find there are circumstances when that false-alarms if there's an obstruction in the camera's field of view. Eg a parked car on the nearside of a RH bend, or an oncoming car on a LH bend, or if you're moving up into an overtake position. None of those are impending collisions but the system can think they are so sometimes sounds off unnecessarily.
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however I do find it amazing that a 8 month old current model phone is not compatible with a brand new state of the art Honda Jazz (or as Honda would have you believe).
I don't. The original infotainment unit runs on a version of Android (4.1 I think) that had been superseded at least a year previously. The facelifted Jazz might have a more recent version I suppose.
Honda UK Help Desk are very good with their apologies but come back some days later with little or no solutions to the problems. Their only solution to date is that I buy two new phones (one for me and on for my wife).
Yup. Few of us who've had dealings with Honda UK have anything good to say about them. Not to say that Honda are bad but they are no better than any other manufacturer :-/
The phone issues are only the tip of the iceberg, the car has been throwing up various spurious warnings with its driver safety aids (parking sensors, auto start stop, crash avoidance etc) it has been back to the dealer 5 or 6 times since mid June. Not what I would expect from Honda. I was initially told the issues I was having was due to the exceptionally high temperatures we were having, now it has cooled down things are much better.
That is bad. Those of us who bought an early version had to put up with a crashing and slow to boot infotainment unit but that's about all. Oh and some of us have had starting issues during winter (in my case possibly humidity related).
Not a happy bunny as all my previous Hondas I have owned have been trouble free
Join the club. However speaking from experience it's hard to find an equivalent car for the same price. But yeah I've posted before that with my Mk1 an Mk2 I described myself as 'A Honda Jazz driver'. Now I merely describe myself as someone who drives a Honda Jazz.
My next car will probably be a Honda Jazz hybrid if/when it's ever released in the UK but only because it's the least bad car I can find for the money - and this time around I will be doing a lot of research to check out the competition. Something I didn't bother with for the previous two models.
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If I was in the market for a new car it would definitely not be a Honda Jazz. I have read so much on here about the problems experienced with the "tech" on these cars that I wouldn't touch one with a barge pole. I enjoyed driving the one I had on loan for a day, but didn't have to do anything other than drive it. I didn't even turn on the radio.
I love my "no frills" Mk1, but it will probably be my last Jazz.
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To get things into perspective, there are a couple of Jazz owners who repeatedly (and understandibly) complain about their cars electronics. Balance this against the thousands of owners trundling around (me included) without any problems. There will always be cars that give problems, but these days it is rare, both of my MK3 Jazzes have been faultless. Although my 1.3 was gutless my 1.5 is smooth, powerful enough for my needs and I would buy another one, although this model of jazz will be replaced before I buy another car as I find this one ideal.
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If it helps anyone my facelift 2018 model is running Android version 4.0.4
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If it helps anyone my facelift 2018 model is running Android version 4.0.4
I think it probably helps us all (https://en.wikipedia.org/wiki/Android_Ice_Cream_Sandwich).
"Unveiled on October 19, 2011"
Android versions (https://en.wikipedia.org/wiki/Android_version_history)
The next version. (https://en.wikipedia.org/wiki/Android_version_history#Android_4.1_Jelly_Bean_(API_16))
Release date: July 9, 2012
So there you go. The version of Android we're all running was superseded 18 months prior to the car's release. Let's all smile at Honda's technical prowess eh?
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To get things into perspective, there are a couple of Jazz owners who repeatedly (and understandibly) complain about their cars electronics. Balance this against the thousands of owners trundling around (me included) without any problems. .
I agree totally and I am not one of those people, the Jazz Sport is fundamentally a great car, however mine is a 'Friday afternoon' car. My previous 3 Jazz's were completely fault free with the exception of consumables (tyres brakes wipers etc)
I have nothing against the Jazz or Honda or the dealer, I just want what I paid for a car that does what it says in the brochure, which at the moment it is certainly not doing.
With regard to Honda UK's suggestion of using a phone in the car off of their current compatible phone list (some 3 years out of date) I have tried to source one of the listed phones this weekend.
I went onto several well known web-sites and cannot find any of the Nokia's, Samsungs or HTC phones listed, however the Apple I phone 5 & 6 is still available at some outlets and depending upon spec costs between £300 & £500. So Honda UK's suggestion to resolve the issue is going to cost me between £600 and £1000 to resolve (that to get both my wife and my phones to work in the car). Not what I would expect to have to pay when buying a new car, I believe that could be called a hidden extra.
My fight continues, still waiting on a reply from Honda UK and dealer has done 'all they can'
Watch this space.
PJD
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I think the people who are unhappy with Honda electronics are missing Honda's aim in producing a car. Before I explain I accept that Bluetooth problems should not happen but they are few and far between.
Honda produce a car, its prime aim is transport. It has complex and robust electronics which operate the engine, transmission (CVT), brakes, and all the driver assist automatic systems usually faultlessly. It also provides an infotainment device which contributes nothing to the prime aim of transport. This uses obsolete but proved and robust software which provides entertainment from assorted sources, provides basic communication with the outside world and a few other non essential functions. These are kept to a minimum as they are either illegal or dangerous to use when driving and I expect is more than adequate for 90%+ of owners.
If you want a cutting edge computer or software, buy it, it will be obsolete before you walk out of the shop / it is delivered, as it's replacement is already being manufactured and it's replacements replacement is in the design stage in a silicon valley somewhere.
In conclusion to my mild rant, I think Honda produce (or use) excellent electronics for their intended use.
If you buy a 20XX car you buy 20XX proved to be reliable electronics and software.
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I went onto several well known web-sites and cannot find any of the Nokia's, Samsungs or HTC phones listed, however the Apple I phone 5 & 6 is still available at some outlets and depending upon spec costs between £300 & £500. So Honda UK's suggestion to resolve the issue is going to cost me between £600 and £1000 to resolve (that to get both my wife and my phones to work in the car).
If it is just for use in the car you could always get a couple of these.
https://www.amazon.co.uk/APPLE-IPHONE-5C-FREE-UNLOCKED/dp/B00GD986P8 (https://www.amazon.co.uk/APPLE-IPHONE-5C-FREE-UNLOCKED/dp/B00GD986P8)
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I think the people who are unhappy with Honda electronics are missing Honda's aim in producing a car. Before I explain I accept that Bluetooth problems should not happen but they are few and far between.
Honda produce a car, its prime aim is transport. It has complex and robust electronics which operate the engine, transmission (CVT), brakes, and all the driver assist automatic systems usually faultlessly. It also provides an infotainment device which contributes nothing to the prime aim of transport. This uses obsolete but proved and robust software which provides entertainment from assorted sources, provides basic communication with the outside world and a few other non essential functions. These are kept to a minimum as they are either illegal or dangerous to use when driving and I expect is more than adequate for 90%+ of owners.
If you want a cutting edge computer or software, buy it, it will be obsolete before you walk out of the shop / it is delivered, as it's replacement is already being manufactured and it's replacements replacement is in the design stage in a silicon valley somewhere.
In conclusion to my mild rant, I think Honda produce (or use) excellent electronics for their intended use.
If you buy a 20XX car you buy 20XX proved to be reliable electronics and software.
So to sum that up, you think that if a car gets you from A to B successfully, it doesn’t matter if any or all of the gizmos don’t work ? I think the majority of buyers would disagree, because all those gizmos form part of the overall package that they chose and spent their hard-earned readies on, so they are entitled to expect them to work as advertised; PJD states it succinctly with his comment...
... I just want what I paid for a car that does what it says in the brochure, which at the moment it is certainly not doing.
Honda are misleading their customers if they are making promises that cannot be kept by the car (Mirrorlink, anyone ?) and that is only going to impact their reputation.
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PJD:
Just a thought, but have you tried using Bluetooth connectivity for any function other than making a phone call, for example streaming audio from the phone to the car’s speakers ? If that works, that would suggest there’s nothing wrong with the Bluetooth in either the phone or the car, but rather with the HFT software in the car.
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Has anybody thought that this might not be Honda’s fault as a quick web search on the Huawei P10 phone shows quite a few complaints of flaky blue tooth connections
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Has anybody thought that this might not be Honda’s fault as a quick web search on the Huawei P10 phone shows quite a few complaints of flaky blue tooth connections
Well, there was me. In the first reply of the thread (https://clubjazz.org/forum/index.php?topic=10417.msg63120#msg63120) ;)
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Has anybody thought that this might not be Honda’s fault as a quick web search on the Huawei P10 phone shows quite a few complaints of flaky blue tooth connections
Well, there was me. In the first reply of the thread (https://clubjazz.org/forum/index.php?topic=10417.msg63120#msg63120) ;)
Yes apologies I did see that but I thought it had got lost in all the other replies
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Has anybody thought that this might not be Honda’s fault as a quick web search on the Huawei P10 phone shows quite a few complaints of flaky blue tooth connections
Well, there was me. In the first reply of the thread (https://clubjazz.org/forum/index.php?topic=10417.msg63120#msg63120) ;)
Well yes, but it's not necessarily wise to draw conclusions from too small a data set. If you do Google searches for, say "<insert name of popular phone> bluetooth problem", you will find people having similar problems with other phones and sites telling you how to fix it, eg:
https://wccftech.com/bluetooth-motorola-fix-play-protect/
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad
http://www.tomsguide.com/faq/id-3063562/resolve-bluetooth-connectivity-issues-galaxy.html
So from that you would have to conclude that many phones have bluetooth issues, which probably isn't true !
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Has anybody thought that this might not be Honda’s fault as a quick web search on the Huawei P10 phone shows quite a few complaints of flaky blue tooth connections
Well, there was me. In the first reply of the thread (https://clubjazz.org/forum/index.php?topic=10417.msg63120#msg63120) ;)
Well yes, but it's not necessarily wise to draw conclusions from too small a data set. If you do Google searches for, say "<insert name of popular phone> bluetooth problem", you will find people having similar problems with other phones and sites telling you how to fix it, eg:
https://wccftech.com/bluetooth-motorola-fix-play-protect/
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad
http://www.tomsguide.com/faq/id-3063562/resolve-bluetooth-connectivity-issues-galaxy.html
So from that you would have to conclude that many phones have bluetooth issues, which probably isn't true !
Yes you’re right but in this particular instance I thought there might be another reason for the problem other than “Honda’s system is garbage” if you follow andruec’s link in his first reply you can see there are a few possible fixes to rectify this problem
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I have just read the 2018 Jazz brochure, I can't find any reference to mirror link.
This is the 2018 spec from the brochure -
♦ Honda CONNECT with CD player (7" Touchscreen
Display with: AM/FM Tuner, Internet Radio, Aha™ App
Integration and Internet Browsing*)
It also mentions this -
*Connectivity for Aha™ app (including internet radio) and for internet browsing is through WiFi tethering or mobile WiFi router. Data usage and roaming charges
may result from using applications on Honda CONNECT. We recommend you check your mobile phone subscribed package. Internet browsing function can
only be used when the car is stationary.
†Always use the recommended USB flash memory device. Some USB memory devices may not work in this audio unit.
ΔPlease ask your dealer for a list of compatible Bluetooth™ phones, pairing procedures and special feature compatibilities
It does say that DAB radio is an option, I thought they all had that.
If you expect more than this you have bought the wrong car.
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I have just read the 2018 Jazz brochure, I can't find any reference to mirror link.
In that case they've removed it, presumably having realised it didn't work.
But when I bought my car it was in the brochure (see pic). It didn't work then, and other comments earlier in this forum suggested that was because Honda had implemented an earlier version of MirrorLink that was not compatible with the latest version included in phones.
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Link gives a handy FAQ on the Honda Connect (MirrorLink page 5)
https://www.honda.co.uk/cars/owners/manuals-and-guides/honda-connect-faq/_jcr_content/headerPar/richtextcolumn_c731/par/richtextdownload_e49/file.res/Honda%20Connect_FAQ_Ver1.2.pdf
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Link gives a handy FAQ on the Honda Connect (MirrorLink page 5)
https://www.honda.co.uk/cars/owners/manuals-and-guides/honda-connect-faq/_jcr_content/headerPar/richtextcolumn_c731/par/richtextdownload_e49/file.res/Honda%20Connect_FAQ_Ver1.2.pdf
Oh dear, a bit of groundhog day going on here, methinks. Plenty of other threads and comments in the forum about the usefulness, or otherwise, of MirrorLink, eg:
https://clubjazz.org/forum/index.php?topic=7725
Bottom line is that, despite the claims in Honda's brochures & FAQs, I don't think anyone's actually reported getting it to work (and plenty of people have reported it not working). Best guess about the reason for that seems to be an incompatibility between the version of MirrorLink installed in the car and the version installed on phones. Chocolate teapot. If Honda have finally stopped claiming it as a feature on the latest models as SkyRider reports, that's good.
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And why would you want it in a car anyway? People complain about the technology that we already have.
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It amazes me that the people who claim to know so much about in car technology don't do their research before they buy a car. I seems to me they buy the one they like the colour of and then complain about it when it doesn't do what the expect. ;D
I did the same myself, I made the mistake of buying a Jazz with a gutless 1.3 engine, but people were not complaining about it at the time, an excellent car spoiled by its engine. At least I admit my mistake and put it right as soon as the 1.5 engine became available in the UK.
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And why would you want it in a car anyway? People complain about the technology that we already have.
Only because it's poorly implemented. Mirrorlink should in theory have allowed us to render the phone's screen on the infotainment which would mean a larger screen for satnav apps. Quite a nice alternative to paying over the odds for the (probably buggy and uncertain update future) app that Honda try to peddle.
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It amazes me that the people who claim to know so much about in car technology don't do their research before they buy a car. I seems to me they buy the one they like the colour of and then complain about it when it doesn't do what the expect. ;D
I did the same myself, I made the mistake of buying a Jazz with a gutless 1.3 engine, but people were not complaining about it at the time, an excellent car spoiled by its engine. At least I admit my mistake and put it right as soon as the 1.5 engine became available in the UK.
But we didn't make a mistake. Unlike you we actually did do our research. The car simply doesn't do all that we were told it could do. Some of us experienced six months (nearly a year for some) of the infotainment unit crashing then taking over a minute to boot back up again. Several of us have also experienced faults with the vehicle that suggest poor (at least by Honda standards) build quality.
I'm pleased for you that you are so happy that you're willing to defend Honda against all criticism. Well..sorta pleased for you. Then again I'd have done that with my Mk1 and Mk2 Jazz. The Mk3 whilst overall being the better car has tarnished a lot of our views of Honda. It had a lot to live up to and it's failed. It's the only Honda out of the six I've owned that has developed a fault. And it's developed three of them. One of them is fixed. The other two I have to live with because my dealer is unable to help resolve them because they are intermittent.
I actually suspect that it being built in Japan may be part of the problem. I really hope they bring production back to Swindon eventually because I think that even if they are just assembling components their input may help remove the rough edges.
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I don't need to defend Honda, they have supplied me with two perfectly reliable cars. The only downside is that one had a gutless engine. I still maintain that only a tiny percentage of Jazz owners have problems or there would be more media reports, watchdog type program investigations, trading standard reports etc. A few people complaining on a forum is hardly a representative cross section of owners.
I am only a minority because people who are happy with their cars dont complain or post about their reliable cars. Any motoring forum tends to be a complainers platform. If you don't like your car, change it. Owning a Jazz is not compulsory.
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And why would you want it in a car anyway? People complain about the technology that we already have.
Only because it's poorly implemented. Mirrorlink should in theory have allowed us to render the phone's screen on the infotainment which would mean a larger screen for satnav apps. Quite a nice alternative to paying over the odds for the (probably buggy and uncertain update future) app that Honda try to peddle.
If you refer to the Garmin sat-nav that comes with the NAVI model. I have that and it is solid as a rock on mine. Never once failed me.
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And why would you want it in a car anyway? People complain about the technology that we already have.
Only because it's poorly implemented. Mirrorlink should in theory have allowed us to render the phone's screen on the infotainment which would mean a larger screen for satnav apps. Quite a nice alternative to paying over the odds for the (probably buggy and uncertain update future) app that Honda try to peddle.
If you refer to the Garmin sat-nav that comes with the NAVI model. I have that and it is solid as a rock on mine. Never once failed me.
That's good to know. How often does it get map updates?
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Do you mean these updates?
https://www.honda.co.uk/cars/owners/manuals-and-guides/navi-updates.html
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Do you mean these updates?
https://www.honda.co.uk/cars/owners/manuals-and-guides/navi-updates.html
Ah, it's provided by Garmin. That ought to ensure map updates for a few years and their stuff is usually bug free if sometimes poorly designed. Still too expensive for me though, considering you can get it for free on a smartphone.
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Do you mean these updates?
https://www.honda.co.uk/cars/owners/manuals-and-guides/navi-updates.html
Not those, they are older systems and accessory navigation units.
You want to visit www.garmin.com/honda to update your 2015- Jazz Navi. Annual updates free for 5 years from registration
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Do you mean these updates?
https://www.honda.co.uk/cars/owners/manuals-and-guides/navi-updates.html
Not those, they are older systems and accessory navigation units.
You want to visit www.garmin.com/honda to update your 2015- Jazz Navi. Annual updates free for 5 years from registration
Five years free updates isn't bad. Can a subsequent purchaser of a vehicle register or is the first owner the only one that gets free updates? But at least it wouldn't put me off buying a Honda if the only one I wanted came with sat nav. But I'd still rather source my own solution.
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Do you mean these updates?
https://www.honda.co.uk/cars/owners/manuals-and-guides/navi-updates.html
Not those, they are older systems and accessory navigation units.
You want to visit www.garmin.com/honda to update your 2015- Jazz Navi. Annual updates free for 5 years from registration
Five years free updates isn't bad. Can a subsequent purchaser of a vehicle register or is the first owner the only one that gets free updates? But at least it wouldn't put me off buying a Honda if the only one I wanted came with sat nav. But I'd still rather source my own solution.
The problem is that you are not allowed to touch the screen on the phone for any reason while you are on the road. So you need to set your route before you start and any changes or responces could only be made if you park up. A couple of £200 fines, crashes and points will easily pay for the built in unit.
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Do you mean these updates?
https://www.honda.co.uk/cars/owners/manuals-and-guides/navi-updates.html
Not those, they are older systems and accessory navigation units.
You want to visit www.garmin.com/honda to update your 2015- Jazz Navi. Annual updates free for 5 years from registration
Five years free updates isn't bad. Can a subsequent purchaser of a vehicle register or is the first owner the only one that gets free updates? But at least it wouldn't put me off buying a Honda if the only one I wanted came with sat nav. But I'd still rather source my own solution.
The problem is that you are not allowed to touch the screen on the phone for any reason while you are on the road. So you need to set your route before you start and any changes or responces could only be made if you park up. A couple of £200 fines, crashes and points will easily pay for the built in unit.
That's not true. It's only illegal to hold it. As long as the phone is anchored you are allowed to touch it.
https://www.gov.uk/using-mobile-phones-when-driving-the-law
and
https://www.askthe.police.uk/content/Q955.htm
"Pushing buttons/touching a phone while it's in a cradle or on the steering wheel or handlebars of a motorbike for example is not covered by the above offence, provided you don't hold the phone. Therefore, in our opinion, if the device can allow for hands-free calls, such as when using Apple's Siri voice command system or using a car's compatible systems, it would be legal but inadvisable to use whilst driving. However, we would emphasise that ultimately this would be a matter for a court to decide."
Basically it's not being a smartphone that makes it illegal. It's holding it your hands that does. A smartphone in a cradle is therefore exactly as legal (or illegal if abused) as a built-in sat nav.
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I know that is an official government page but that is not what some Chief Constables are saying, or the AA for that matter. Good luck in court.
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It has nothing to do with Chief Constables or the AA. The CPS would not prosecute a driver for operating a mobile phone in a cradle provided the driver wasn't distracted by texting or trawling the internet.
Personally, I think using a hands free mobile is just as distracting as holding on to your phone and I would never consider doing it. I also think that setting a sat nav when driving should be illegal as well. It is certainly frowned upon and the overhead traffic signs, here in Scotland, regularly tell you not to do it.
If I need to make a phone call or adjust my sat nav I find a suitable safe place to stop and do so there. And when I do I always switch off and remove the keys. It is illegal to use a handheld mobile phone, even if safely parked, it the car engine is running. Even if you are in a car park, if the public has access, it is an offence. As Michael Caine would say, "Not a lot of people know that".
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The problem is that you are not allowed to touch the screen on the phone for any reason while you are on the road.
Surely if that were true it would also be illegal to use the touch-screen built into the car ?
In terms of distraction whilst driving, operating the car's screen is no better or worse than operating the screen of a stand-alone satnav or phone being used as a satnav (provided of course the stand-alone device is mounted in a cradle and doesn't obstruct the driver's vision). Some people might say the built-in screen is more distracting because of it's insensitivity. I'm not advocating setting routes etc whilst driving, you should always stop to do anything complicated like that, but simply touching the device (eg to mute/unmute) should not be a problem.
I know that is an official government page but that is not what some Chief Constables are saying, or the AA for that matter.
Can you provide links or references to the alleged statements please so we can see what has actually been said ?
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It's definitely inadvisable to do anything other than operate your vehicle and personally I dislike seeing people driving one-handed even if the free hand isn't doing anything. One of the advantages I claim for an automatic vehicle is less need to remove a hand from the wheel to operate a lever.
However suggesting that a built-in satnav is more legal than a phone in a cradle is simply not true. Both of them can be abused and both are potentially illegal. My concern is not so much that ColinS tried to denigrate phone use as the possibility that he might be seen as condoning built-in satnav use. Interaction with anything other than those controls which directly operate the vehicle should be discouraged.
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It's definitely inadvisable to do anything other than operate your vehicle and personally I dislike seeing people driving one-handed even if the free hand isn't doing anything. One of the advantages I claim for an automatic vehicle is less need to remove a hand from the wheel to operate a lever.
However suggesting that a built-in satnav is more legal than a phone in a cradle is simply not true. Both of them can be abused and both are potentially illegal. My concern is not so much that ColinS tried to denigrate phone use as the possibility that he might be seen as condoning built-in satnav use. Interaction with anything other than those controls which directly operate the vehicle should be discouraged.
I agree andruec. I was not meaning to condone the use of any device, built in or not. As you rightly say, anything that distracts from driving should be discouraged. I will still be changing gear for the time being, but I do have a loan demo HR-V CVT on Thursday, so I may be a convert soon :)
The more I read on the subject of mobile phone use, the more I see conflicting statements. The only thing I can see that is indisputable is that you must not hold any device in your hand, unless making a call to the emergency services. Of course most of the quotes one reads are from newspaper journalists. The AA and RAC sites are quite good reads though.
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I was not meaning to condone the use of any device, built in or not.
Need to move with the times here, using a stand-alone satnav whilst driving now forms part of the driving test:
https://www.gov.uk/government/news/driving-test-changes-4-december-2017
So not only is it accepted practice and condoned by officialdom, it's actually required.
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I was not meaning to condone the use of any device, built in or not.
Need to move with the times here, using a stand-alone satnav whilst driving now forms part of the driving test:
https://www.gov.uk/government/news/driving-test-changes-4-december-2017
So not only is it accepted practice and condoned by officialdom, it's actually required.
You only have to follow directions from a satnav, the examiner provides it and sets it up. As Jocko says above the motorway gantry signs in Scotland specifically warn against seting up or adjusting them while driving.
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Sat nav is great. You just have to set it up before you move off. Mine is mounted at the bottom centre of the windscreen, impossible for me to reach with my seat belt on. I remove it from its clamp, set it up, refit it, fasten my seat belt and go. If for some reason I have to make a change I just stop in a safe place.
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I was not meaning to condone the use of any device, built in or not.
Need to move with the times here, using a stand-alone satnav whilst driving now forms part of the driving test:
https://www.gov.uk/government/news/driving-test-changes-4-december-2017
So not only is it accepted practice and condoned by officialdom, it's actually required.
You only have to follow directions from a satnav, the examiner provides it and sets it up. As Jocko says above the motorway gantry signs in Scotland specifically warn against seting up or adjusting them while driving.
Correct. However ColinS's comment, which I referenced, says he doesn't condone use of a device. I was merely pointing out that that cannot be correct because even the driving test now requires the use of a satnav. I would class "following instructions from a satnav" as using it, wouldn't you ?
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I was not meaning to condone the use of any device, built in or not.
Need to move with the times here, using a stand-alone satnav whilst driving now forms part of the driving test:
https://www.gov.uk/government/news/driving-test-changes-4-december-2017
So not only is it accepted practice and condoned by officialdom, it's actually required.
Oh dear. Something else to make me feel old. When I took my test there was only the practical exam. Most sad - I don't think driving standards have improved over the last thirty years even with the test changes.
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I know that is an official government page but that is not what some Chief Constables are saying, or the AA for that matter. Good luck in court.
As well as the specific offence of using a phone, there is still an offence of driving without due care and attention. One of several indicators is carrying out other tasks while driving. It's a matter of degree of loss of attention, but I was a magistrate long before the specific phone offence was introduced, and we sometimes found a phone user guilty, depending on all the circumstances.
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Having been told by Honda UK that the issue of my Bluetooth not working is my problem and mine alone, I have now solved the Bluetooth connectivity issue.
Tesco's petrol stations are selling a Bluetooth hands free kit which fits to the sun visor at £19.99 is an absolute bargain, perhaps Honda should give one away free with every 2018 Jazz Sport Navi. Certainly better than paying over £18 k for something that only works when it feels like it. If Tesco's device doesn't work then its only £20 down the drain very much cheaper than trying to buy a 2015 compatible mobile phone, only ones I can find are aging I Phones at £300 plus or second hand refurbished models
Well done Honda UK for your fantastic customer service, whatever happened to the customer comes first:- ok as long as they don't want to call you on their mobile phone.
Thanks guys for all the advice, I give up Honda wins.
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I have just downgraded my mobile to one that shows up on the Honda UK approved list of compatible phones (this is an aging Nokia 'brick' circa 2005). I had to request a new SIM card from my service provider as my current smart phone (9 months old) runs a small SIM whereas the dear old Nokia runs the larger SIM card.
I paired the phone to the car with some difficulty (old technology verses new technology) but Honda said it would work and true enough it did. I made three out going calls and received two incoming on the 4th outgoing call the Bluetooth system fell over as before this time saying HFT not working - no kidding I sort of guessed that.
I cleared the cars memory of the Nokia and tried to pair up a Sony of similar age (but not on their list) it to paired ok, eventually, however disconnected when the ignition was turned off. Again two or three calls were made and one or two received and then it fell over too, HFT not working.
It seems to me that the Honda Hands free telephone systems are for emergency use only:- one call to the emergency services, one to the recovery services and on to home(if you are lucky) and that's your lot. I have yet to make more than 4 consecutive calls with this most advanced system Hand Free Telephone System.
Honda UK remain as always very understanding of my problems but still maintain it is not their fault as they only make and sell the cars.
For gods sake can somebody take ownership of this problem, false sympathy does not make my phone work any better, is it unreasonable of me to expect it to work, it is after all 2018 and I have paid to have Bluetooth in my car.
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Honda UK remain as always very understanding of my problems but still maintain it is not their fault as they only make and sell the cars.
The unit is sold as part of the car. You have now complied with their requirements. It is their problem to fix. Tell them the car does not function to the specifications under which it was sold and you want to return it for a full refund.
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That's a bit odd, I now suspect a faulty unit. I've used two phones with mine (a Samsung S3 and a Samsung S7 Edge) and both appear to have worked flawlessly. To be fair I don't take many calls in the car and never make them but I have driven many hundreds of miles using Bluetooth to stream music and relay audio from my phone's sat nav app.
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That was my line of thought but Honda UK are adamant that it is not their car, software or anything to do with them.(very helpful attitude indeed) The dealer is also of the same opinion, however he has to 'tow the company line' as he does only sell Honda's.
My phone manufacturer has been most helpful and is investigating the issue, but to date without any conclusion.
Time is running out, as is my patience, Honda may well be getting their fancy new Jazz Sport Navi back as I believe that it is not fit for purpose, despite Honda UK's opinion of 'if it goes from A to B and because it is a car then its fit for purpose' They also pointed out the make cars not phones, so why pack the car with fancy electronic gizmos, made by a third party which don't work, especially as their advertising highlights these so called driver enhancements.
My faith in Honda as a brand has gone, once known as a reliable car manufacturer, they have fallen in line with the rest of them.
Out looking for a good quality reliable car which does what it says in the brochure....... Don't suppose one exists, something to do with Rocking Horse poo or hens teeth.
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FWIW, Nissan headunits had this issue so time ago. Phone connects then seemingly loses functionality or stops connecting altogether. I found a thread on the Spotify forums and the problem was the Bluetooth AVRCP profile was updated for Android 11 I think. This can be fixed by rolling back the AVRCP profile (only on Android) by enabling developer mode and accessing the settings. Google AVRCP Bluetooth rollback for the brief instructions. Once you changed the setting it seemed to fix the connection issues
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Most Chinese brand mobiles have very strange behavior, my Huawei always used to drop connections. It was forever closing background apps, and generally being annoying crashing, it also never ever got any security updates, just that daft emui system ones.
I now have a pixel phone and it's like a new world. Everything just works 100% all of the time.
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I think Huawei is amongst the Chinese phones that Google have blacklisted so there are a lot of apps that can't install