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Last April traded in the crosstar for a new hrv! Had a cracking deal with gatwick honda. One year to the day and 12,500 miles later another great deal, car plus £3,000 and another brand new hrv. So, second hand car values still strong and new car prices at rock bottom. All because of car wow and motorway who the dealer matched. Well chuffed.
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Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by Nicksey on Today at 09:08:58 PM »
I will be extremely surprised Chis52 if your problem is not the Brake Simulator and I'm sure you will let them know about all the other examples - assuming they are not aware already.  Hope they are as supportive as my dealer seems to be, although of course that is not enough at present, and it looks like we may need further action than just supportive dealers.

This is the beauty of forums like this. It is a perfect example of how sharing information can lead to positive action. I wonder how many Jazz owners with this fault there are that don't belong to this group, who don't know it is a recognised problem and will just accept the car is out of warranty, and pay up without a fuss.
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New Members / Re: Honda Jazz driver since 2007
« Last post by RichardA on Today at 08:28:47 PM »
Hello and welcome. :)
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Honda Jazz Mk3 2015 - 2020 / Re: Garmin Maps Europe 2024 Available
« Last post by dayjavoo on Today at 07:24:51 PM »
Thanks for passing on the latest news from Garmin.  I contacted Garmin support by email back in January requesting help with the problem so I hope I'm in the case file.
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Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by Cobb2 on Today at 06:36:03 PM »
I will be extremely surprised Chis52 if your problem is not the Brake Simulator and I'm sure you will let them know about all the other examples - assuming they are not aware already.  Hope they are as supportive as my dealer seems to be, although of course that is not enough at present, and it looks like we may need further action than just supportive dealers.
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Honda Jazz Mk4 2020 - / Re: USB data input
« Last post by 5thcivic on Today at 06:13:15 PM »
I do the same with Android and Musicolet, music and maps at the same time no problem, I just need 20GB on the phone for the music, this Samsung has more than enough space, the last phone I just used the micro SD card for music.
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Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by Chis52 on Today at 05:28:33 PM »
I certainly would not buy a car with that fault. Period.
If the manufacturer does not resolve it free of charge, I will never buy another Honda.
And not having repair kits available for a common fault is disgusting.

UK consumer law is quite clear on this issue with cars..
Honda should be ashamed of their actions or lack of them.

Maybe its because the fault is only now appearing. It seems to be an age related, rather than mileage related issue. Cars reaching the 3.5 year old period, and by all accounts limited to a batch. I would hope that as I type, Honda are already in the throes of acquiring this part, and are waiting for dealers to start saying their customers are getting angry. I would then hope, that rather a damaging deluge of complaints about driving safety standards, that the matter will be dealt with quietly and calmly in the favour of the customer.
My update from the dealer this afternoon.
As expected it is the Brake Simulator. They have contacted Honda who have agreed to contribute just over £400 towards the part which costs £1428.35 (inc Vat) but the final bill would still be at least £1300 with labour. To be fair the Dealer is very supportive and agrees with me that this is far from ideal.
I have phoned Honda UK Customer Service and politely told them the situation  (with many similar faults with other customers and with the Japanese recall ). I have emphasised that such a part which is faulty and could cause an accident with a brake failure is not up to what I had believed Honda standards to be. Indeed it is so dangerous that there needs to be a recall immediately. Furthermore, I and other customers should not have to pay. They are expected to come back to me by the end of next week with an answer from higher up.
My current dealer has checked with one of its other dealers and they have had 6 similar failures on the Honda E and Jazz in the last few weeks.
I feel that other customers should also contact Honda UK by phone or email if they haven't already and be prepared to follow through with various consumer groups. The simulator on these faulty cars is obviously not fit for purpose. This fault may well be putting many customers unknowingly in considerable danger and the right thing to do is for Honda to make it public. Good customer service means putting things right as soon as possible.  Lets hope Honda does something very quickly. My dealer has ordered the part and possible delivery date may be by the 15th April. I will update when I have further information from Honda or my dealer.
As soon as my car is diagnosed I will take the same actions as above. The more complaints Honda receive will hopefully make them take action to avoid adverse publicity which is bound to happen unless they fix this problem soon.
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Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by Cobb2 on Today at 05:20:04 PM »
My update from the dealer this afternoon.
As expected it is the Brake Simulator. They have contacted Honda who have agreed to contribute just over £400 towards the part which costs £1428.35 (inc Vat) but the final bill would still be at least £1300 with labour. To be fair the Dealer is very supportive and agrees with me that this is far from ideal.
I have phoned Honda UK Customer Service and politely told them the situation  (with many similar faults with other customers and with the Japanese recall ). I have emphasised that such a part which is faulty and could cause an accident with a brake failure is not up to what I had believed Honda standards to be. Indeed it is so dangerous that there needs to be a recall immediately. Furthermore, I and other customers should not have to pay. They are expected to come back to me by the end of next week with an answer from higher up.
My current dealer has checked with one of its other dealers and they have had 6 similar failures on the Honda E and Jazz in the last few weeks.
I feel that other customers should also contact Honda UK by phone or email if they haven't already and be prepared to follow through with various consumer groups. The simulator on these faulty cars is obviously not fit for purpose. This fault may well be putting many customers unknowingly in considerable danger and the right thing to do is for Honda to make it public. Good customer service means putting things right as soon as possible.  Lets hope Honda does something very quickly. My dealer has ordered the part and possible delivery date may be by the 15th April. I will update when I have further information from Honda or my dealer.
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Honda Jazz Mk4 2020 - / Re: USB data input
« Last post by Kremmen on Today at 04:47:55 PM »
Yes

I had the same conundrum as I tried wireless Android Auto and found it very unreliable. That was so I could have a music loaded USB stick plugged in

My solution was to copy all my music files to my phone (Samsung S23+), installed Android VLC and connect the phone via cable

My music files are in the standard Android audio files folder

VLC is compatible with the MK4 headunit

Works perfectly
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Honda Jazz Mk4 2020 - / Re: Farewell to the Jazz, hello to the HR-V
« Last post by olduser1 on Today at 03:56:32 PM »
Dealers don't want you to change cars just provide another finance package to get them through this month's target.
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