Hi,
It would seem that your doors are super locking for some reason, this means that the doors cannot be opened by any of the door catches. Normally you need to operate the lock sequence twice, first time locks, second time superlocks and cuts out the internal door catches, the doors cannot be opened even if the car is broken into.normal unlock should release the locks but for some reason yours does not. I would guess that the master control unit is faulty but I have no idea where this is located on your car. On my mark one I bought and fitted an after market unit from ebay as originally it was key only. Possibly you could find a decent auto electrician to remove the old unit and fit a new one,
Chris