when I ordered my EX in September 2021 I got the Honda 5 year Care package included free as part of the Honda finance deal available at the time . Like many I was lucky enough to find out in time that by taking out the minimum loan of £5000 and paying it off after 6 months I still qualified for the free package (costing IIRC £799 if bought separately) for only about £100 or so in interest payments.
I too got the letter shown on John Ratseys posting clearly stating I had 5 year service plan ,5 years warranty (consisting of 3 years standard plus 2 year Honda extended guarantee ) and 5 years hondacare assistance.
I also received Terms and conditions Part 1, service plan,Part 2, Honda Extended guarantee exclusions and Honda care assistance
Although these terms and conditions mention the £399 cost of an extended guarantee my Vehicle Order form included as ' retailer options' Honda Service plan £0.00 and Care package upgrade £0.00
I think Honda Finance may have closed the 'minimum finance' loop hole some time later.