Hi, having only recently got the car I had to try to update the maps didn't I.
Went through the procedure - update in car to get xml file to stick, download Garmin Express and download the maps on PC to stick, and update in car from stick.
It went to 100% after 20 minutes or so, but at the end said "map update failed" and "installing /garmin/SID"
(I'll try to attach pics).
Any thoughts? I retried a couple of times with the same results. Although things seem to be working ok.
cheers
In order:
1) use a 16gb pendrive, FAT32 formatted (NTFS or other filesystem will not work) and replay all the process. Disable antivirus software on your PC before starting, (even Microsoft Defender or other Microsoft antivirus) some files could be deleted by Windows if false positive. Check the amount of files uploaded on your pendrive once the Garmin Express PC app ends the process, it must be higher than 8gb.
2) Try rebooting your unit: press and hold the Power and Day Night button at the same time for five seconds. After five seconds the unit will switch into the reboot mode, then the unit will do a file check during rebooting. Rebooting will take approximately two and a half minutes, then replay step 1).
3) If step 2 does not work: try a Factory data reset: Go to the HOME screen, press the "Apps" icon, press "Settings" icon, select "Backup & Restore" then "Factory data reset" then "Reset device" then "Erase everything" and finally conform. This will erase all your personal and stored data such as paired phones, Wi-Fi, phone books, uploaded pictures, FM and DAB stations, etc. Then replay step 1.
4) the software version of your Garmin App is not the last avaiable, I have the 3.45 corresponding to the RC8, the last release from Honda, your one could be a RC5 or RC6 and an update could be a good idea.
Was this error ever solved because there is a new post on Civinfo with the same problem error message ?
Doh, just read I answered to a very very old post...
Post on civinfo.
https://www.civinfo.com/threads/garmin-sat-nav-update-failed.431656/