Hi all. First post here!
In August 2019 I bought a Jazz ES 1.4 2012 with 26k on the clock. I'm very pleased with it. It's our first Honda and I got it from the Honda Dealer in Worcester. It had 1 previous owner who bought it from that dealer originally so it's been well looked after. Condition was like new, still is now.
One problem - the brakes squeal on moderate braking. Gentle and hard braking is fine, just moderate - in other words, the most used braking strength. It went back to the dealer a few weeks after purchase(they couldn't fit it in for 3 weeks!!). After waiting for over 2 hours there, they told me that there was nothing wrong with the brakes and there was plenty of life left in them. Their explanation for the noise was that "Honda has changed the material from which their brakes are made. A side effect of this can be squeaky brakes". That's it! Basically they told me that it's normal and I have to live with it.
However, why should I? This is spoiling our enjoyment of an otherwise excellent car. Every time I pull up to drop my son off at college or my daughter to school, everyone turns to look at me as it sounds like a truck is stopping!! It's embarrassing... and my son will be learning to drive in it any time now.
I'm not sure what to do about this now. I'm not satisfied with the garage's explanation and feel that I've been fobbed off. Am I beyond the time where I can reject the car? Just not sure how to proceed, but don't want to continue like this.
Any advice from people here would be welcome. Have any of you had this issue? Surely, this must be a common issue!
Thanks all