What I suggest..... using a friend to open and slam the door shut at the same time as you press down on the window down button. Do not hold the button down too long ( only as the door slams shut) as it may have a thermal fuse/trip/device, which will stop it working for a suitable period. Your windows have friction, stiction or just seized. The shock and stress of the door slamming may break and free the mechanism. then clean and polish as much of the glass edge as you can (mr sheen as an example) where the ‘runners’ are.