Hi all, new member here.
I've recently got a 2018 SE CVT (2 yrs old, one lady owner, 1500mls on it!). I've worked in the motor industry for 40 odd years in powertrain, so I'm reasonably familiar with a lot of tech type stuff used in cars.
I guess because my car has spent a lot of time standing around, the battery charge monitor system has probably got out of step and when I got the car it would not usually go into stop/start, showing the battery symbol.
I charged it but it was still hit and miss as to whether it would work.
Having read as much as I could find on the forum about this, I concluded the system needed convincing that it had charged the battery fully, so I rigged up a spare lamp (old bike headlamp 45W) and connected it directly to the battery terminals (battery side of the charge monitor box) and left it a couple of hours to discharge it by around 8Ah.
Then I connected my new CTEK MXS5.0 charger in "RECOND" mode (not AGM mode since the battery is EFB) to charge
through the monitor. This seems to have done the trick, it seems convinced that it is fully charged and so far has operated the S/S as soon as it is reasonably warm every trip with no "battery" flags.
Incidentally, when searching for a CTEK MXS5.0 charger, I found this place to be the best price by quite a long way, had very good service from them (no connection, just a customer), might be of use to someone. Hope it's OK to post a link for stuff like this.
https://www.smarterchargers.co.uk/