Clubjazz - Honda Jazz & HR-V Forums

Honda Jazz Forums => Honda Jazz Mk4 2020 - => Topic started by: Tony0707 on March 03, 2024, 06:44:55 PM

Title: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Tony0707 on March 03, 2024, 06:44:55 PM
Hi there. Just taken delivery of my new Elegance and very pleased. I don't know if this has been covered, or perhaps I am being dense, but the brochure says the car should have heated front seats and Auto Idle Stop. Heated seats I am not that bothered about, but was expecting Auto Idle Stop. Is it there, but I am not seeing it? The website says it comes as standard, but no reference to it in the manual. All a bit confusing.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: ahavoja on March 03, 2024, 07:38:07 PM
Hi. Try turning off the climate control fan, by pressing the ON/OFF button, so that it doesn't blow any air into the cabin. Then see if the engine stops, when you stop the car.

In cold weather the engine may keep running, even when the car is not moving, because it's trying to heat up the cold cabin air. It produces the heat by idling the engine.

In summer, the engine should stop almost always when you stop the car, unless the HV battery has less than 3 bars of juice left, in which case the engine would run to charge the battery.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: ColinB on March 03, 2024, 09:21:30 PM
I don't think the hybrid MK4 has auto idle-stop in the same way that a conventional ICE car (eg the MK3) does. The ICE car will stop the engine when the car is stopped, and restart it when the car prepares to move. The MK4 will run the engine when the car needs it, which may be to charge the battery, or to supplement the battery at high speeds, or just to heat the cabin. So the engine may be running or not at any point with the car moving or stopped.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Kremmen on March 04, 2024, 04:15:05 AM
Spot on, the engine starts and stops just to keep the batteries topped up regardless of whether you are stationary or not.

The Elegance is listed as having front heated seats. If the buttons haven't moved since my 2021 Jazz then they are on the central heating control panel top right and top left


Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Nicksey on March 04, 2024, 07:44:56 AM
Agreed with the last two posts, the stop/start/idle in the Jazz is completely different to an ICE engine car. I had stop/start on previous cars, and as long as the 12v battery was tip top, the car did almost always stop the engine at lights etc.. but if I had the heating/radio on, it would re-start pretty quickly. With the Jazz, I have not noticed the same type of interaction. Even with the EV battery on full bar, it doesn't always stop, nor do I always pull off in EV mode. I guess the terminology is the same.. but the systems are different. The Jazz is very clever, so I am sure it knows what it is doing.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Tony0707 on March 04, 2024, 12:55:41 PM
Thanks. Not sure where I stand legally. The brochure clearly states that all models have heated seats, but my Elegance doesn’t.

Thanks for the explanation on the auto idle stop. I now understand, rather obvious really, just me being a bit dense :D
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: FMIB on March 04, 2024, 01:26:14 PM
The Honda website specification clearly shows that the Elegance does not have front heated seats, whilst the online brochure clearly does.
I am also not sure where you do stand, since if you refer to the usual "get out of jail" comment on the last page of the brochure, Honda states that the specifications detailed do not apply to any particular product supplied or offered for sale by them and they reserve the right to vary the specification , including colours, with or without notice etc etc, major as well as minor changes may be involved.

First port of call should be the dealer, if not already done
 
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: shufty on March 04, 2024, 01:29:06 PM
...The current brochure does indeed state 'Heated Seats' in the Elegance model.
It mentions them in the Elegance section and towards the back for all models across the range.
If you are adamant they are not there you could bring that up with the Salesperson.

It may be that you could reject the car on those grounds as you've only just got it.
They may also point out somewhere in the brochure not to believe everything within it and to double check features and options before purchase.

 
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Kremmen on March 04, 2024, 02:29:41 PM
When I browsed the Jazz in 2021 the showroom board listing features had 'auto dipping passenger door mirror' ..... wrong

Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: NoelM on March 04, 2024, 03:39:20 PM
If you go on the Honda uk website and do a create your car there are no heated seats or steering wheel on the Jazz Elegance.
Do a similar create your car for the Advance and it lists heated seats and steering wheel.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: ColinB on March 05, 2024, 07:24:08 AM
Thanks. Not sure where I stand legally. The brochure clearly states that all models have heated seats, but my Elegance doesn’t.

If, during your pre-sale discussion with the salesman, the subject of the heated seats came up and he didn’t specifically point out that they weren’t included then you would reasonably expect to get them. Legally that would form part of the sales contract, albeit verbal not written. So you should have the upper hand in any interesting discussion.

On the other hand, if the subject didn’t come up and you relied on the brochure, then you have the basis of a slightly different interesting discussion. The dealer may point to the small print allowing Honda to change the spec without warning, but if other sources (eg website, configurator, etc) differ then it could be argued that it would be unreasonable of them to expect you to trawl through every possible Honda spec listing looking for differences and then trying to decide which was correct.

In either case you should be in a strong position, but it’s not clear what redress you might seek. Do these things have to be factory fitted or can the dealer fit them afterwards? You could theoretically reject the car because it’s not as described, but whether you want to go that far for this issue depends on how strongly you feel about it. Threatening to reject might focus the dealer’s mind though.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: NoelM on March 05, 2024, 09:00:31 AM
Would be interesting to know what the dealer and Honda UK have to say about it, as there appears to be discrepancies between the brochure and configurator. Plus the usual get out clauses.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Karoq on March 05, 2024, 10:49:58 AM
Somewhere, I remember seeing words to the effect that the contents of the brochure may be changed without notice.
If you rely purely on the brochure you are 'stuffed'. Honda will quote the get out clause and stick the proverbial two fingers up.
However... If the salesman did not point out the fact that the equipment list had changed you may have a case against the dealer. Or you could try rejecting the car. In which case, I expect the same response will come from Honda.
Good luck!
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: aphybrid on March 05, 2024, 11:10:15 AM
Maybe if I buy another car I will have the (or a copy) of the specification of car to be bought and have the salesman sign it as aprt of the terms of purchase/sale.

Hope you find a satisfactory resolution to this disappointment.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: John Ratsey on March 05, 2024, 06:26:27 PM
I thought that Honda had fitted the heated seats as standard to offset the hybrid system's poor winter mpg if the engine is running only to provide cabin heating. Thus a basis for demanding recompense would be the extra winter fuel cost caused by the lack of the heated seats.

Personally, I would argue that the brochure is assumed to be correct if it is the latest version and the dealer hasn't specifically pointed out any changes. Many (most) potential purchasers go to the dealer rather than the on-line configurator and thus wouldn't have discovered the inconsistency.

Chip shortages in previous years were given as the reason for omitting some of the originally advertised features but I would struggle to accept that this is a valid excuse for leaving out the heated seats.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: BobM on March 06, 2024, 08:09:57 AM
From the back page of the brochure "This publicity material applies to the UK only Trade Descriptions Act (1968). Whilst efforts are made to ensure specification accuracy, brochures are prepared and printed several months in advance of distribution and consequently cannot always immediately reflect either changes in specification or in some isolated cases the provision of a particular feature. Customers are always advised to discuss specification details with the supplying Dealer especially if your model selection is dependent upon one of the features advertised.". That's Honda's get-out clause. I guess much depends on whether you can demonstrate that you discussed the specification (and in particular heated seats) with the dealer and that they mis-represented it.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: AshimotoK0 on March 08, 2024, 09:17:10 AM
Feel for you over the confusion and hope you sort it out with them.
Personally, I have a Mitsi Mirage (plus wife has Mk4 SE Hybrid) and the Mitsi has front heated seats, which I have never even used other that turn on to check that they do actually work. Just a gimmick in my opinion.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Whiteshark on March 08, 2024, 04:34:06 PM
I absolutely would not be without mine and the heated steering wheel, use them all the time . Certainly not a gimmick from my point of view.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Kremmen on March 08, 2024, 06:30:13 PM
There if you need them, I've never used mine as well

If it's that cold I stay in :)
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: coldstart on March 08, 2024, 07:39:29 PM
I absolutely would not be without mine and the heated steering wheel, use them all the time . Certainly not a gimmick from my point of view.
I wholeheartedly do concur!
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: 5thcivic on March 09, 2024, 04:13:32 PM
I find the wheel and seats brilliant, your hands are warm within seconds and can switch off soon, and bum not soon after, much faster than waiting for the aircon and heating. My only beef is when the seat is warm I don't need it anymore and wish the max 3 leds would switch off rather than having to switch 3 times down to 2, then 1 then off.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Whiteshark on March 09, 2024, 09:38:13 PM
I actually leave the drivers seat permanently on 1, it heats up quickly without getting too hot. On the other hand my wife has it always on as a passenger on no3, and never complains it is too hot.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Lord Voltermore on March 10, 2024, 08:08:22 AM
I never thought I would need heated seats or steering wheel, but I like them. My wife loves them . Toasty warm very quickly.  :-*

If necessary I could manage without if there was a significant cost saving  but you still got other genuinely useful  extras .(not just  shinier plastic trim etc)  Not having a reversing camera would be a deal breaker for me , unless one can be retrofitted.   But having experienced the decadent luxury of warm bottom and hands I suspect it will have a surprisingly large influence on the decision, heated steering wheel less so.   :-[.   
 
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Nicksey on March 10, 2024, 08:34:45 AM
I never thought I would need heated seats or steering wheel, but I like them. My wife loves them . Toasty warm very quickly.  :-*

If necessary I could manage without if there was a significant cost saving  but you still got other genuinely useful  extras .(not just  shinier plastic trim etc)  Not having a reversing camera would be a deal breaker for me , unless one can be retrofitted.   But having experienced the decadent luxury of warm bottom and hands I suspect it will have a surprisingly large influence on the decision, heated steering wheel less so.   :-[.   
 

Agreed. The reason I chose the EX Style over the other variants was my previous cars (Renaults) had these little luxuries, so I was used to them, liked them and couldn't imagine not having them. 30 years ago it probably wouldn't have mattered so much.. but now it seems it did.
Title: Re: Missing Idle Stop and Heated Seats in my new Jazz Elegance
Post by: Whiteshark on March 10, 2024, 11:02:52 AM
I think it does depend very much on the type of use you give your Jazz as to how much benefit you gain. For example LV has said the heated steering wheel is not as important to him.
I go out every Wed to the pub with school friends going back 70 years. Because I drive I don’t drink alcohol, but I can tell you, when I come to drive home at 11.30 on an icy cold, wet night, as I walk to the car my mind is focused on a lovely warm steering wheel, and how quickly the seats will make me feel warm.
In the grand scale of things on a very long journey these matters are not really relevant, because the car has heated up, but if you use your Jazz for local journeys, from cold often, you do realise the benefit you have already paid for, even though some people think we are wimps…….. I don’t care  8)