I had my air bags replaced by Great Western Honda in Dunfermline, and have nothing but praise for the service I received. I had two visits for recall work, and Louise, the Service assistant, was my point of contact on both occasions. She was an attractive, capable, helpful and extremely pleasant young lady. Both times I was given a free courtesy car (CRV and a Jazz) for the day, and my car was returned washed and valetted. On the first occasion they also did a full check of brakes, tyres, lights, exhaust and fluids and even sent me a video of the results.
I would be more than happy to use them again, and if ever I am in the market for a new Honda, that is where I will go to buy it.