Clubjazz - Honda Jazz & HR-V Forums
Honda Jazz Forums => Honda Jazz Mk4 2020 - => Topic started by: DCJazz on November 17, 2021, 09:43:54 PM
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Hi all, hope everyone is well.
Managed to do this (photo attached) earlier...
Caught the side of the car on some cast iron pipe that was jutting out at the bottom of a soil stack.
Never done anything like this to a car before, any thoughts on repair costs at all?
The scratch isn't very deep, but deep enough if that makes sense. The body work has pushed in on the door and unfortunately the sill is dented too :(
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Try one of the “Dents” companies who do repairs on-site. They will quickly tell you whether they can do it or not. Neighbour had a small 6” dent repaired by (I think) Chips Away they did an excellent job and you couldn’t see where the dent had been. I believe he paid about £150 - but that was couple of years ago.
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Hi all, hope everyone is well.
Managed to do this (photo attached) earlier...
Caught the side of the car on some cast iron pipe that was jutting out at the bottom of a soil stack.
Never done anything like this to a car before, any thoughts on repair costs at all?
The scratch isn't very deep, but deep enough if that makes sense. The body work has pushed in on the door and unfortunately the sill is dented too :(
Buggeration!
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A dent company may be able to fix it for you where you are.
I know someone who had caught their front wing and dented/scratched it.
After a couple of hours it had been completely repaired and you couldn’t tell anything had been done to it. It was fixed on the drive, and they even had an awning if the weather had been raining.
Cost was a couple of hundred- I believe they quote based on the size of repair required.
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Thanks all for the replies.
Buggeration Indeed!
I've contacted Chips Away, their initial service seems good, will see how I go later today hopefully.
I have also contacted Car Care Plan, as when I signed up to the PCP on the car that was something that was offered "in the price..." we agreed on at the time. I'm not sure it's worth the paper it's written on, but will see what they say.
Thanks again all, will let you know how I go.
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This was one of my considerations for choosing the Crosstar version - simply because my wife had a similar incident in her Hyundai IX35. The bottom has sacrificial plastic and, although that's not cheap to replace either, it took the brunt of the impact without denting the floorpan.
Of course, with any car you can go for a 100K without having so much as a dink. So just very unlucky and I guess it made a horrendous noise!
Upside is that it for the experts it should be all in a day's work. I've had friends with similar and I thought they would never get a perfect repair. But afterwards it was impossible to spot. So, fingers crossed, this will be the same!
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Another vote for Chipsaway: repaired dent in Jazz boot. Two years old repair.. looks like new.
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... I have also contacted Car Care Plan, as when I signed up to the PCP on the car that was something that was offered "in the price..." we agreed on at the time. I'm not sure it's worth the paper it's written on, but will see what they say.
I also took out that scheme. Please come back and let us know if it was a good idea.
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Try one of the “Dents” companies who do repairs on-site. They will quickly tell you whether they can do it or not. Neighbour had a small 6” dent repaired by (I think) Chips Away they did an excellent job and you couldn’t see where the dent had been. I believe he paid about £150 - but that was couple of years ago.
I used chips away for some damage and they were great, you couldn't tell it had been repaired.
I would try them first and see if they can do it.
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Hi all, thanks for the replies, appreciated.
I've had a quote back from Chips Away, they've been prompt and easy to deal with so far
The estimate has come in at £432.
Obviously a fair bit more than I was hoping for, but I understand the work involved.
I'm waiting on the Car Care Plan people to get back to me, once I've had an answer from them I'll let you guys know for those that are interested.
Thanks again all.
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I had a more minor scrape a few years ago and the estimate from Chips Away was, IIRC, about £260.
On the recommendation of a friend I went to a local (Gloucestershire) body repair chap who hummed and ahh'ed and said "how would £70 sound?" It sounded great and so was the work he did. If you can get a reliable recommendation you may save a considerable sum.
Hope you are happy with whatever you decide to do.
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Chip away type enterprises are great for some types of damage . Some Dents can be pulled out with a sucker puller, scuffs and damage polished out, slight scratches filled and colour blended. possibly with a fine air brush. As soon as the damage is bad enough to need more extensive filling, and the whole panel or a substantial area needs spraying and expertly blended to the original it may be cheaper to take the car to a body shop. To some extent whether it was a deep gouge or a slight one that necessitated the respray wont make much difference the overall cost. And if the panel is easily replaced and sprayed such as a front wing, some quite horrendous damage may be relatively cheap to repair.
The photo shows damage left on my corsa in a car park by person unknown. My only consolation is damage to his car was probably much worse.
Its not as bad as it looks. The paint was mostly his. I was able to polish 99% of the damage out myself with fine wet and dry and T cut. I had to fill 2 small nicks down to the plastic with colour matched scratch paint.
Ideal job for chip away. But I have a bit of bodywork experience and it cost less than £10 in materials. More than good enough for a 10 year old car.
With minor damage that need not involve an insurance company I've read that its best not to even enquire about it with your insurers. Even if you make no claim it will be recorded as you having an accident and considered an increased risk. It wont affect your no claim bonus, but it might affect the next renewal premium , or a quotes from other insurers (They share information) .But you wont know the price is higher than it might have been.
A bit off topic, but two other insurance gems I learned recently. When I bought the Jazz I decided to keep the yaris for a while as its on winter tyres. I assumed my no claims bonus could be used for two cars. Not so. The second car has to earn its own no claim bonus. Some multi car policies offer a discount thats not a true NCB, but amounts to a similar saving.
So my wife insured it in her name with a different company. The quote was for her having a history as a named driver on my policy. On the actual application the price had gone up by £6. She then noticed her date of birth was wrong by one day due to a typo. When she corrected this the price came down again. The call centre didnt know the reason but its probably because with the wrong D.O.B her 'history' was not recognised by the Motor Insurers bureau.
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Evening,
Hope everyone is well.
Thought I'd update you on my wounded Jazz and reply for those that asked about the "cosmetic insurance" experience.
I'd struggled to get hold of that company from the start, so tried elsewhere while waiting on them.
Chips Away were very prompt in accessing the damage over photos on WhatsApp and quick to get a quote back.
£430 and about a days work.
However, the cover I took out at Honda's suggestion appears to be useless. It's with a company called Car Care Plan in Bradford. I hadn't heard anything for over a week so called them.
After waiting over half an hour for them to pick up the phone (admittedly, not unusual for companies these days...) they started to process my claim.
Without seeing any photos I was advised that the repair cost would be around £24.
£24!
They said they'd send me an email and for me to reply to that with photos of the damage. After that I should expect to wait a few days and they would respond.
Once I'd done that part (the email did arrive later that day), I thought I'd check them out online for reviews.
Let's just say that in the main they're terrible at best. Long waits, ignored claims, claims kicked out because of some small print buried away, people finally having work done after six months only for it to be beyond substandard, the list really did go on and on.
After reading this I got in touch with a local bodyshop who have excellent reviews on Google etc.
Speaking to the gent there tonight, he's advised that he'll need the car for 3 days and will have to spray both the back door where the damage is and also the front door in order for the colour to match in. Also here's confident he'll sort the sill out easily enough.
He also noticed straightaway that it's a pearlescent paint on it, explaining that while he could never match Honda's machines, he will get the finish so that it's not visible (here's hoping!).
Total price for their work is £370.
I'm going with that option, it's booked in for a couple of weeks time. Fingers crossed it comes out well as I do love my Jazz, I couldn't be happier with it and am still annoyed every time I walk up to it and see that scratch and dent!
Also, I'm going to email Honda regarding their affiliation with Car Care Plan. How a company as reputable as Honda can advise signing up to a product with a company that seems as terrible as Car Care Plan I'll never know. My intention is to get a refund from them and cancel the plan, we'll see how that goes...
Thanks all.
Dave
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Well, thanks for the update Dave. Please come back after the work is done and let us know how it went. It is very annoying when a new car gets damaged.
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Hope it goes well.
I bought a 10yr old Yaris a couple of months ago, very nice condition, low miles/one owner etc. It had been traded in at the main agents, the dealer I bought from got it from them direct.
The top rail of the drivers door is silver, the vertical post at the back is black. The silver had a patch which obviously had been scratched somehow and an amateur repair resulted in a paint reaction which left it "bloomed". I asked for that to be fixed before taking the car. Their mobile paint guy happened to be there on another job, looked at it, and started talking about doing the whole roof side rail "to match". I said on a 10yr old car all I wanted was for an even gloss paint on the top door frame rail, leave the other paint as factory. He was talking £100 to the dealer.
When I collected the car the door had been fixed to an excellent standard. Turns out the mobile paint guy was on holiday, the dealer took it to a local paint shop, they did just the door frame, as far as I can tell it's a perfect match, and the roof rail is still factory paint. Result. Turns out they charged £50, and the dealer has a new paint shop service!
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Thanks both and good to hear a positive experience! 👍
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After waiting over half an hour for them to pick up the phone (admittedly, not unusual for companies these days...) they started to process my claim.
Without seeing any photos I was advised that the repair cost would be around £24.
£24!
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Total price for their work is £370.
Thanks all.
Dave
I don't actually understand you posting
Is it £24 or £370????
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Hi WelshBeauty
The "insurance" company quoted an initial £24 over the phone as a contribution from me, but due to their very poor reviews I'm not going to use them and instead use a local bodyshop.
That's the £370.
All being well they'll do a good job. I've certainly got more confidence in them than I do Car Care Plan...
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I've read their on line policy document
http://www.carcareplan.com/fulfilment/Autotrust/policy/9887_Auto_Cos_Repair_Mar18.pdf
There seem to be so many exclusions that a successful claim is likely to be difficult.
Any damage deeper than 3mm (or 30cm long)- no chance. End of claim .
Although they refer to minor dents being eligible (if less than 3mm deep presumably ) they exclude cases where the panel is 'distorted.' So dents that can be pulled out with a sucker puller or pushed out and maybe planished smooth from behind with minimal paint restoration required may be eligible. Any permanent crease or stretching of metal probably will not. IMO the damage in the photo would fail both on depth and distortion.
If the repair falls within their definition of cosmetic damage (eg under 3mm deep etc ) but cannot be repaired by conventional minor repair techniques ,or filled with touch up paint (which they acknowledge may still show ), or the repairer doubts a good match can be obtained on that particular paint it may be excluded . But they might contribute up to £150 towards a body shop repair.
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Hi Lord Voltermore
That's good of you looking in to it, thank you.
If some of this "small print" had been highlighted to me at the time of purchase, I wouldn't have agreed to it. Having said that, I guess that's small print for you...
Those exclusions, coupled with the fact that they seem a truly awful company to deal with, have led me to going outside of their "services" although as you said, I doubt they'd have gone anywhere near the claim anyway.
I'm going to email Honda over the weekend to let them know my thoughts on their alignment with this company, doesn't seem a particularly good service to me.
Thanks again for looking in to it.
Dave
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I was nearly tempted to get this cover. Glad now I didnt. But to be fair some types of damage will be covered, so the cost is not entirely wasted. I think my scuffed bumper photo would have qualified. I was able to do it myself quite easily, and they dont guarantee an invisible repair anyway.
It would be interesting to know if their exclusion of difficult to match paint finishes extends to the Honda pearlescent white? If so why are Honda selling the cover? A good match requires skill and experience, using the correct grade of pearlescent additives and even the direction its layed down (spray direction) can matter.
. Another possible exclusion here . They exclude non factory finishes. Does this mean if a panel has ever been resprayed there can be no further claims for new damage on that same panel.?
While a mobile cosmetic damage finisher may be highly skilled at that task, much of their time will be 'wasted' on driving the van, setting up equipment, flattening down ,masking off, buffing up etc. They may only do one job a day With possibly rushed drying times. A bodyshop can undercut them on price by using cheaper less skilled staff for mundane tasks ,fit more jobs into the day, and the sprayer will spend more time honing their skills actively spraying.
Interesting that most of the advertising I found for Car care plan was directed towards dealerships and the benefits to them in flogging the packages.
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The dealer I bought my car from was also offering cosmetic damage cover and also a separate wheel policy - except for some reason they weren't allowed to sell the wheel policy for Jazz EX?
Perhaps the combination of plastic and black alloy mean the wheels are too complex for easy low cost repairs?
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The dealer I bought my car from was also offering cosmetic damage cover and also a separate wheel policy - except for some reason they weren't allowed to sell the wheel policy for Jazz EX?
Perhaps the combination of plastic and black alloy mean the wheels are too complex for easy low cost repairs?
I took out the wheel cover for my EX
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Here is a policy document
http://www.carcareplan.com/fulfilment/jardines/policy/9600_Jard_Alloy_In_PH_Apr15_v3.pdf
But it does appear they do specially tailored policy versions for different manufacturers. There is a Ford one.
Polished and chrome finishes are excluded . And split rims.. And also excluded if the approved repairer (There is only one) fails to match the cosmetic finish of other wheels. Does this mean if they try but make a peppa pigs ear of it you're not covered?
I suspect the problem with EX wheels is not that they cant match the alloy wheel. But that they are not willing to also cover the cost of repair /replacing the plastic wheel trim which would probably also be damaged.They are probably quite expensive at main dealer prices
They may now have come to some arrangement with Honda (or is it arranged by the independent dealerships ? )
Possibly some dealerships prefer not to sell it for the EX to avoid disputes when disgruntled customers discover the plastic cover is not included . Some may be happy enough for just the alloy repairs.
Incidentally the Ford version of the Policy appears to allow for after market alloys to be included for winter tyres, by prior agreement with care car plan.
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I seem to remember reading that the plastic trim on the EX wheel is £100 per wheel!
If so, that’s a huge amount for a piece of silver plastic that just bolts on.
Toyota have a similar type of wheel on the Prius but you can buy different coloured inserts to style the car. It looks like they are around the same price too.
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EEK :o Lets hope I never have anything that cant be fixed with some Plastic bumper flexible filler ;D
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Does anyone have a picture of the MK4 EX with the wheel trims removed?
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Does anyone have a picture of the MK4 EX with the wheel trims removed?
See this thread
https://clubjazz.org/forum/index.php?topic=12857.15
Not really suitable for using without trim.
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Does anyone have a picture of the MK4 EX with the wheel trims removed?
See this thread
https://clubjazz.org/forum/index.php?topic=12857.15
Not really suitable for using without trim.
A bit strange but if I manage to bugger up a wheel trim I'm not going to pay £100 for a new one.
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The trims are a funny design - initially I thought they would be good for protecting the alloy rims, but I had a loan SR with the same wheels and someone had managed to kerb the alloys despite the plastic trim part that sticks out.
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The trims are a funny design
I start to like these "fans". Usually this model hangs from the ceiling, but I also like them just above the road. ;D
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Morning all.
Just an update re me making a mess of the side of my Jazz...
Found a local guy who's done a great job, really happy. 3 days in the body shop, £370 and I think a really good outcome.
For those asking about the "Car Care Plan" that Honda recommended... As suspected, they emailed back (after two weeks...) to say that the damage wouldn't be covered
"Due to the crease, we can't offer a cosmetic repair"
I agree, it was a large scratch and dent, however as I've said before it seems this company are beyond a joke when it comes to service and will usually either get out of all claims or take forever to do a terrible job. I haven't had chance to contact Honda as yet, but will be.
Still, the local guy has done a great job, car back to looking good and I'm happy not to be looking at the damage every morning!
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Morning all.
Just an update re me making a mess of the side of my Jazz...
Found a local guy who's done a great job, really happy. 3 days in the body shop, £370 and I think a really good outcome.
For those asking about the "Car Care Plan" that Honda recommended... As suspected, they emailed back (after two weeks...) to say that the damage wouldn't be covered
"Due to the crease, we can't offer a cosmetic repair"
I agree, it was a large scratch and dent, however as I've said before it seems this company are beyond a joke when it comes to service and will usually either get out of all claims or take forever to do a terrible job. I haven't had chance to contact Honda as yet, but will be.
Still, the local guy has done a great job, car back to looking good and I'm happy not to be looking at the damage every morning!
Most insurance policies offer you an umbrella when the sun is shining, but want it back if it starts to rain.... Just like banks would only offer loans to people who could prove they didn't need one..
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Glad you've got it sorted. Although chipsaway could possibly do the job,they would need to charge the cost of sending a highly skilled paint sprayer, yours for the day, rather than a paintless cosmetic repair technician. So no surprise its not covered by the policy. A bodyshop can cut costs by using less skilled operatives for flattening down, masking off etc . And not having to pay a skilled sprayer to drive a van, set up equipment etc.
I saw on Ebay someone was asking £75 for one EX wheel trim. Worse still it had some damage :o
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I haven't had chance to contact Honda as yet, but will be.
I was wondering if you ever got a response from Honda?