It would be good to know when you owned your last Skoda. Interesting that you thought VW C/S was rubbish because Skoda and VW C/S are now amalgamated to a certain degree, C/S wise, so VW have obviously infected Skoda with their inefficiency.
I agree that in the past they were good. I started buying Skodas in 2010 and they were fine, but the number of adverse comments on the Kodiaq and Karoq fora legion.