Clubjazz - Honda Jazz & HR-V Forums
Honda Jazz Forums => Honda Jazz Mk4 2020 - => Topic started by: jamjar on June 13, 2022, 04:51:24 PM
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Jazz wins a hattrick of awards.
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Sadly mine has been somewhat unreliable with the infotainment system - off the road/at the dealers for getting on for a couple of weeks in total and requiring a £2,300 new infotainment unit to be fitted :(
Not too good for a brand new car.
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Probably not, but my first thought when you said the control unit was behind the display was, I wonder if left in direct sun on a hot day could that overheat it.
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I think it's inside the dash behind the screen, so not in direct sunshine.
Issues also happened on mine in cold weather too. The most recent failure before replacement was on the second start of the day, no matter the weather or how long the first trip of the day had been or how long the car had been left before the second trip.
There do appear to be issues with some cameras failing/crashing due to heat and Honda seems to be trying out software fixes when it looks to actually be hardware.
Other manufacturers have had windscreen mounted cameras in their cars for the safety systems for many years, so I'm not sure why Honda's are failing. Maybe they chose a cheap supplier?
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I think it's inside the dash behind the screen, so not in direct sunshine.
Issues also happened on mine in cold weather too. The most recent failure before replacement was on the second start of the day, no matter the weather or how long the first trip of the day had been or how long the car had been left before the second trip.
There do appear to be issues with some cameras failing/crashing due to heat and Honda seems to be trying out software fixes when it looks to actually be hardware.
Other manufacturers have had windscreen mounted cameras in their cars for the safety systems for many years, so I'm not sure why Honda's are failing. Maybe they chose a cheap supplier?
I think you've just been unlucky, most on here have either had very minor issues or none at all.
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There are a few reports here, on Facebook and also with car magazines long term cars where we are all having issues with the safety cameras and infotainment sadly :(
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Sadly mine has been somewhat unreliable with the infotainment system - off the road/at the dealers for getting on for a couple of weeks in total and requiring a £2,300 new infotainment unit to be fitted :(
Not too good for a brand new car.
it wasn't covered by warranty?
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Yes, covered by warranty this time but when the warranty is up you are stuck paying £2,300.
Probably 15-20% of the cars value when 3 years old.
Most of the cost was parts, labour was under £100 to change the unit.
However, it's the biggest repair cost of any car I've owned - which includes 10-12 year old cars with over 100k miles.
I'm most unimpressed that it failed - the Jazz was my first brand new car, and specifically bought so I wouldn't have any issues at all. All I wanted was to visit the dealer every 12.5k miles to have a service, and not see a garage anytime else.
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Remind me to p/x when my 5 years is up :)
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Remind me to p/x when my 5 years is up :)
I have heard this week about Toyota hybrids in the US having issues with their main power cables... covered by the main 3? year warranty but when the main warranty is up the charge is £5k! Even though they are supposed to have a 8? year hybrid warranty.
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That minute doesn't bother me as I'm in the garage doing my pre-flight checks :
Seat belt
Mount Garmin, set route to get live traffic
Mount dashcam
Turn off RDMS
By the time I'm done it's all up and running with Android Auto in satellite view, and so far, never failed. I don't turn my audio on till I'm out of the street, unlike one of my neighbours who wakes up the whole town.
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That minute doesn't bother me as I'm in the garage doing my pre-flight checks :
Seat belt
Mount Garmin, set route to get live traffic
Mount dashcam
Turn off RDMS
By the time I'm done it's all up and running with Android Auto in satellite view, and so far, never failed. I don't turn my audio on till I'm out of the street, unlike one of my neighbours who wakes up the whole town.
... You remove your dashcam?
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Yes.
My car is garaged, so I don't need parking mode, and I bring it in and offload the footage to the PC after each trip, just in case I need to refer to something for another site.
My dashcam simply lifts off its mount, single hand, without altering any lens angles for when it's remounted.
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...I'd just remove the SD card in that case.
Does yours record any 'rattle' from the unit itself?
Mine still makes a noise that I can't seem to alleviate. If you shake it, nothing. The mount is solid. I've checked inside and nothing is loose and I've cushioned between the cam and the fixing plate. There is also clear tape over the buttons as suggested.
Remove the dashcam and the noise disappears.
It's frustrating.
I've had a new Infotainment screen also. It was just the front panel not the actual unit. This stopped the other rattle which I had from the beginning.
I'm not sure that counts as a failure :)
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It's easier to remove the V3, just slides off, then bring it in and use it as a card reader. That avoids the card shooting out, as many have, and worst case dropping down the screen vents, again as many have
There are 3 main reasons for the rattle:
1) You need the EVA foam that they no longer put in the box (buy from Viofo)
(https://i.imgur.com/6w9K3ej.jpg)
2) The lead, as it goes into the headlining (put a pad on the windscreen to push the cable harder against the headlining
(https://i.imgur.com/pv2irZm.jpg)
3) On some mounts the USB socket is loose. I've covered all bases and put a pad there as well to stop sideways movement
(https://i.imgur.com/C4rlpei.jpg)
No rattles here
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I've had a new Infotainment screen also. It was just the front panel not the actual unit.
You’ve had the front & I’ve had the back :( - I don’t think I’ve ever had an infotainment failure before on any other manufacturers cars.
Even including old cars going back as far as 2011 with built in units/screens/sat nav.
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...Mine worked fine, just had a rattle they traced to the screen.
swapped with one from a new car they had in apparently.
they still 'scratch' far too easily though ???
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...Mine worked fine, just had a rattle they traced to the screen.
swapped with one from a new car they had in apparently.
they still 'scratch' far too easily though ???
Yes, I picked up my brand new car with 8 miles on it... and it already had scratches on the screen :(
Likely just from the 'valet' wiping it with a dirty rag, instead of the microfibre cloths I always gently use.
You can't see the scratches in normal use, only when the sun is shining through the side window onto the screen and it's dark/off.
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Yes, I think Honda have dropped the ball - particularly when car magazines have problems with long term test vehicles. The same issues I've had with the safety camera failing intermittently and the infotainment unit failing
Honda should have jumped in and sorted those issues straightaway; the magazines could have then promoted Honda by saying how great they were at fixing issues and reassuring people that the brand would sort things.
Magazines have a long term car for several months, so it's easy for a manufacturer to jump in and have issues fixed before the next long term report.
Not like Honda, where whatcar had a big picture of the tester sleeping holding a clock... waiting for the infotainment unit to start up!
https://media.whatcar.com/fit-in/760x503/wc-image/2021-10/jazzscreen-02.jpg
https://www.whatcar.com/news/honda-jazz-long-term-test-review-report-4/n23665
In my case, I had to have 6 visits to the dealer for this issue alone, wait days driving a loan car, until finally they replaced the unit.
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...My Honda 'Gift Pack' has been on back order since October! :o
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My tale of woe with the dealer fighting Honda and the 6 visits:
1) No error codes found. Advised that Honda technical required video, so I got this afterwards.
2) Honda technical advised full reset, unplugging the battery for an hour and resetting the system.
3) Still not working, took the car back for a software update - but it wouldn't download from Honda's system, so had to leave without it being done.
4) Software update finally performed, but car now worse than before
5) 6 days of tests and contact with Honda technical (I was in a service loan car) before they finally agreed a new unit was required... except there were none in the UK and one had to come from Belgium the following week.
6) New infotainment control unit fitted (£2,300 if out of warranty.)
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Maybe instead of 1 picture all the information about China’s Honda e:NP1 (Honda HR-V EV for Europe):
https://topelectricsuv.com/news/honda/honda-hr-v-electric-suv-europe/
(https://topelectricsuv.com/wp-content/uploads/2022/03/Production-Honda-eNP1-front-three-quarter-1024x682.jpg)
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Apparently, Honda has trademarked e:NP1-9 in various markets.
New cars won't be civic/jazz/etc instead just called e:NP 1-9 model series, like BMW or VW with the 3 series or ID3.
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Well... this reads differently...: 2023 Honda HR-V EV (!) for Europe is China’s Honda e:NP1...
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Other manufacturers want to differentiate their new EV models from the past, but Honda may not?
There are some confusing stories around… a bit like several sources assuring us that new civic would be £23k - cheaper than a Jazz!
https://insideevs.com/news/575535/honda-eny1-electric-subcompact-suv-coming-europe-2023/
Maybe they will keep HRV name for Europe but sell it as EV name in others?
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Here’s the Honda announcement about the future of Jazz, civic , etc:
https://www.whatcar.com/news/2023-honda-suv-to-spearhead-new-range-of-electric-cars/n24410
The Japanese brand then plans to launch electrified replacements for the Honda Jazz small car, the Honda Civic family hatchback and the Honda NSX sports car.
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In just over 4 years when my warranty expires and I've moved, I may need no car at all or a pseudo motorised shopping trolley :)
If I do decide on something just for the supermarket car park it would only need to be a granny charger.
I certainly won't be buying anything larger than the Jazz, don't need it.
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The future may be EV but much of the world is no where near having the charging infrastructure to make it viable . Japan still has the option of a petrol only version of the Jazz/Fit mk 4 while Europe can only have Hybrid.
I suspect Honda will continue making conventional versions of Jazz, civics , etc for a good few years yet for some markets .And rather than trying to squeeze Full EV into older chassis the next move may be petrol versions of the new EV range.
But Europe may not get the option of older designs, or petrol versions of new designs.Only Asia,Africa etc. The Jazz might be replaced by the nearest EV equivalent, like it or lump it. In which case the last Hybrid Jazz has advantages for those not yet able, or willing ,to go fully electric, and might be sought after.
Whats available in the uk may also be dictated by whats still made for the right hand drive Japanese market. Honda have pretty much given up trying to compete with Toyota and Suzuki in India,so any 'heritage' designs still produced for developing countries might only be available in left hand drive.
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Honda has the factory in Japan that supplies Jazz hybrids to the world - my NewZealand Jazz hybrid comes from there.
Honda also has a large factory in Thailand that supplies the Jazz 100% ICEs that are sold in New Zealand (2 models - Basic and CrossStar) - and the Honda Civic 100% ICEs that are sold in Australia.
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I'd have opted for the NZ Jazz Luxe with brown interior but they restrict trim by country which is a shame.
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Sadly mine has been somewhat unreliable with the infotainment system - off the road/at the dealers for getting on for a couple of weeks in total and requiring a £2,300 new infotainment unit to be fitted :(
Not too good for a brand new car.
In 2025, Honda will launch a new electric model in partnership with technology giant Sony. In the run-up to that launch, it's likely that Sony's influence will be felt in a new generation of infotainment systems. This is an area where Honda has struggled in recent years, with its current crop of infotainment systems offering sluggish responses and dated graphics.
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Unfortunately Sony is not very up to date when it comes to consumer electronics.
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That's true.
I've been buying Sony TV's for decades but they have gone right off the boil. One of the most useful features for me is the ability to scan through the EPG and set timers for each program start so it auto changes.
Sony dropped this some years ago so I switched to Samsung that still provide that feature.
Also, the Sony EPG doesn't show program details unless you press another button during scrolling.
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My main TV is a Sony and I am not especially impressed.Soon after the warranty ran out the screen developed slight shading bands . I probably wont get it repaired as technology has moved on. Actually the one I repaired, which was made in Turkey still has a better picture, and would cost half the price new. (OK I had to repair it ,but it was already older than the sony is now ) . Mine is branded "Bush",I believe Argos now own the brand name :P But some much better known and well respected names also appear on basically the same TV made in the same factory. I'd better not quote names in case I get it wrong. But if you think of the very best Japanese and German names from say the 1980's, many will be on the list. (Not Sony, but some former direct competitors in the high end market)
I think Sony collaboration with Honda is more likely to concentrate on EV drive and Battery technology. They hope for a breakthrough, and will patent it to the hilt. An advantage for new buyers under warranty , but long term owners will be limited to an expensive honda/Sony monopoly for spares.
Sony are not big in the in car entertainment market. They make a few car radios, but their site only lists one 10" and two 9 " touch screen infotainment devices.(and some 6" ones) I am not sure they would want the investment of developing a system just for Honda or necessarily have the expertise. They may not make the necessary touch screens etc themselves Other makers are already producing millions of them. They may not even try to compete. Even for their new chums Honda.
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Some 30 years ago Sony TVs were made in Japan and were absolutely faultless. They then moved some of production to Wales. Quality went rapidly downhill. Since then they have production all over the place and quality again has dropped.
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Well, I have had several Sony TVs, all good. The current one has an excellent picture but the Android operating system is a pain and software updates seem to plug pay to view channels.
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Like Saycol, my first colour television was a Sony 12” (no not a misprint) which came in a wooden cabinet, had it for years until we upgraded, always with Sony
Our latest one a 43” Sony is excellent and does all that we need.
I think the company would make very good partners with Honda.
Having said that, my current Mk4 EX, now 14 months old and 10k miles has been faultless, so far!
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Like Saycol, my first colour television was a Sony 12” (no not a misprint) which came in a wooden cabinet, had it for years until we upgraded, always with Sony
Our latest one a 43” Sony is excellent and does all that we need.
I think the company would make very good partners with Honda.
Having said that, my current Mk4 EX, now 14 months old and 10k miles has been faultless, so far!
I am very happy with my Sony, reliability & excellent picture. My Crosstar is now 13 months old on 6k miles. Faultless to date & a joy to drive.