Clubjazz - Honda Jazz & HR-V Forums
Honda Jazz Forums => Honda Jazz Mk4 2020 - => Topic started by: Jazzyone on March 22, 2023, 12:59:47 PM
-
First free service on my Jazz SR tomorrow. Had a courtesy call today from Vertu Honda dealership asking if I want extras that they offer. Which are an engine flush besides the oil change ( it’s only done 3k miles).A fuel additive in the petrol tank to help clean fuel system. Lastly an air con treatment to disinfect it!. All for £49 !!
I’ve said I’ll think about it but I won’t be having them. Anyone else been offered similar? I think it’s just a way
To try and boost income but I’ve never been offered these on any car. Times must be hard but if they offer 5 years free servicing what do they expect.
Have to say that it’s probably the nicest car to drive of any I’ve owned. It’s so comfy and effortless acceleration makes it a pleasure to be in and of course very economical.
-
I agree. I didn't get offered anything extra but I would also have declined.
Shouldn't need it on a new car.
-
Yes - I usually get these upselling "offers" from my dealership. They always ask me if want to replace the batteries in both remotes in addition to fuel additives, air con service etc.
-
Yes, when my Jazz had its second annual service in September 2022 I was phoned up beforehand and offered the same extras, all of which I refused. My five year service plan was not free but it was half the usual price, so not much of a money-maker for the dealer (which in my case is also Vertu Honda).
I can't see any motive for these offers other than a rather feeble attempt to make some marginal profit on the servicing operation. They must know that most people will refuse them.
Meanwhile, they are selling second-hand cars which are the same model, age and mileage as mine for only about £1k less than I paid new two and half years ago.
-
Never been offered those extras and would decline. Engine flush - never. Aircon disinfect and petrol treatment might be a good idea in year 3 but you can easily do both yourself for less than half that price.
-
Good point about fob batteries.
On my Civics I changed mine at 3 years but with these keyless jobs that are presumably transmitting/recieving all the time, apart from the 2 button trick, how often should you change them to be safe ?
Don't want to get caught out with a dead fob.
-
Good point about fob batteries.
On my Civics I changed mine at 3 years but with these keyless jobs that are presumably transmitting/recieving all the time, apart from the 2 button trick, how often should you change them to be safe ?
Don't want to get caught out with a dead fob.
I learnt from experience with my past 4 Renaults, all of which were keyless. I always carry a spare battery in the glove compartment now. Not that I have needed it, because there was always a warning message on the display that tells you the battery is getting low. As yet, not had the Jazz long enough to see if this happens on a Honda.
-
Good ploy, carry a battery or 2, thanks.
Single CR2032 I think.
-
I had an H-RV for 7 years - just replaced it with Jazz Hybrid. Changed the batteries in my keys twice (was notified by the car both times) but only just replaced the battery in my wife's key (no notification apparently!) for the first time. Great idea to carry a spare battery in the car.
-
Just checked my fob battery.
This fob I used from Sep 21 to Aug 22. The car had only done about 2,500 miles on that fob and it's spent most of its time hung up deactivated.
Even so, after 18 months it was borderline (bottom gauge is button battery) :
(https://i.imgur.com/QjYWndC.jpg)
I've got some 2032 in stock so after I've tested the spare tomorrow I'll do the in use key :
(https://i.imgur.com/PVq25in.jpg)
-
Jazzyone,(& anyone else interested)
May I as an ex Shell Retail person make the following comments.
Oil flush at 3k miles? they are having a laugh. All manufacturers dealers use fully synthetic oil these days. They all have a quoted 'life' of 10K miles! (but servicing demands 10k miles or 12 months.
Fuel additive to clean the system at 3k miles again they are having a laugh! At that mileage even if you use supermarket petrol (as I do, cos I'm a tightwad! ;D) your fuel system will be pristine. If you use Shell VPower, you would NEVER need a fuel cleaner!
Air con deodorant. OH PLEASE! this isn't a joke they are just taking the P!
Fob batteries...... Buy on EBay rather than pay dealers or high street prices. Duracell 2032 with free postage 99P!!!
https://www.ebay.co.uk/itm/314207059850?hash=item4928333f8a:g:lzkAAOSw2DNh9mTM&amdata=enc%3AAQAHAAAA0F3H11I3v1Zg0obF1JS51odwxMVKHgDUbXxO%2BkRh87WVyBQwCwTLqoU2sMfsnYEIIxVHUiv0GoZSBS3ZfQ6yjoV1vKtXRaPisaa53XkOjB6HpmFpB9M4FfWEabB5DkKVREJ%2BuxdZnS3i9ZY3EWW90UNGGie6ZcagnUt3k24DQs1J%2FzlgN9bFxngHIaUDn9%2Bp2AsYF%2FCfIDJ%2FLC7Ei33RXthL5obEo097fokPfFP4ZyctIRGW2XfCu14tbuav0UEuhdjgUnFKNW4X1c9MaLzduU0%3D%7Ctkp%3ABk9SR8ryp6vhYQ
-
I bought the 5 service pack for my jazz for £649 which is cheaper than not paying in advance . I wouldn’t let a dealer put engine cleaner into my car nor any fuel tank additive. I only buy non supermarket petrol as I think it’s better and on my last Nissan car got 7 to 10% more per tank with shell ! If Honda don’t say it’s needed then don’t let your dealer . My dealer offered me new wiper blades at my first service but they were still ok . My wife’s Toyota gets a free battery swap at every service . (And you can see then do the service from behind the glass wall in the customer waiting area )Even on 5 year free to the customer every dealer still makes a profit . Many buy the oil in 45 gallon drums and oil and air filters are discounted massively to the dealers . Finance and servicing are the big profit centres for dealers - go study their annual company published accounts to see the figures..
-
Good point about fob batteries.
On my Civics I changed mine at 3 years but with these keyless jobs that are presumably transmitting/recieving all the time, apart from the 2 button trick, how often should you change them to be safe ?
Don't want to get caught out with a dead fob.
Mine went recently but the car did warn me that the battery was low before it would have expired. Putting a new one in was pretty simple.
-
Lidl often have Lithium coin cells on sale at reasonable prices. The uncommon size is the one in the Mk2's fob.
-
If you do carry a spare fob battery also carry a suitable coin or tool to prise open the 2 halves.
-
If you do carry a spare fob battery also carry a suitable coin or tool to prise open the 2 halves.
On a Mk4 remote, you can easily use the emergency key to lever the two halves apart, it fits in between the 2 protrusions.
-
Thanks
Too late, just replaced the other battery as well. :)
This 'other' battery was dedactivated in Sep 21, brought into life in late Aug 22 and after each journey is deactivated.
Even so, that one was in the dumps as well, only a fraction above the other one.
So for me I reckon 2 years max, but given how easy they are to change I may do them every 18 months. Depends whether my Duracells hold charge longer than the original Panasonics.
-
I use the physical key (that detaches from the fob) to separate the two faces of the fob
-
Recently replaced fob battery after warning. 32 months from new.
-
Thanks
Too late, just replaced the other battery as well. :)
This 'other' battery was dedactivated in Sep 21, brought into life in late Aug 22 and after each journey is deactivated.
Even so, that one was in the dumps as well, only a fraction above the other one.
So for me I reckon 2 years max, but given how easy they are to change I may do them every 18 months. Depends whether my Duracells hold charge longer than the original Panasonics.
I assume that changing the battery doesn't cause the fob to 'lose' any data? I seem to recall that years' ago, if you didn't replace the battery fast enough, it would become unusable and only a dealer could reprogram it - at enormous expense of course.
-
I changed both mine without issue. Both working.
Well, I had one issue, on the first one I forgot to take the sticker off the back of the Duracell.
What I found when I did was that when you push the new battery into the slot the red light flashes twice. No red light, don't clip it back together, check.
-
Changed mine twice now, 2 1/2 years.
-
The dealer we used to use said "you'll be having the premium service?" in a very matter of fact, assumptive way by a young lady service advisor.
I asked what that was and basically it was a container of top up oil in a case! For £32!! I said the car doesn't use any oil, so no thanks. She then had a right grumpy face.
On the next desk, a bloke was agreeing to it. When the service advisor went away to get something he then had a right moan about it. I thought, what a great way to hack off your customers. Dealers don't care, they just want to get as much out of you as they can.
-
The dealer you used to use was/is an example of how not to do it.
The Honda dealer in my hometown has really made a name for itself in terms of top service.
We (and not only us) are very happy with their way of working and 'customer treatment' (https://em-content.zobj.net/thumbs/120/sony/336/thumbs-up_medium-skin-tone_1f44d-1f3fd_1f3fd.png)
-
The chrysler/jeep dealer near me used to try things on like that. The site is now a drive through McDonalds!
-
With my mk1 SE Jazz a 1 litre of top up oil and the balance of screenwash was always left in a plastic bag in the boot, this was complimentary although I may have been charged for it via some concealment in the invoice :D
-
My dealer always gives the car a good wash as part of the service and sometimes runs a vacuum cleaner over the carpet. If there's a charge it must be added to the bill sent to Honda under the 5 year service plan.
I do, however, have to pay for MoTs (when the vehicle reaches the required age) as the vehicle is taken elsewhere for this to be done.
-
I always had a good wash and vac with services but they stopped during lockdowns. Remains to be seen if this is the "new normal".
-
I always had a good wash and vac with services but they stopped during lockdowns. Remains to be seen if this is the "new normal".
My dealer gives it a good wash & vac the inside of the car but not the boot area which they tell me beforehand will not be done.
-
My car is always spotless so I ask them not to wash it as they can't achieve my level :)
-
My dealer was a great pains to tell me they wouldnt be going into the boot,so presumably its a particular policy that they do not. Maybe its considered an intimate area and to minimise allegations of stuff being stolen.
So I didnt really need to remove that dead body and drugs stash after all ;D
-
Our car sometimes is so dirty :o that they need to do the wash and vac before they even start the service. ;D
-
My dealer was a great pains to tell me they wouldnt be going into the boot,so presumably its a particular policy that they do not. Maybe its considered an intimate area and to minimise allegations of stuff being stolen.
One of the things that should be checked at the service is the expiry date on the bottle of tyre sealant gunge, on the Mk3 that's stored under the boot floor - is it somewhere else on the Mk4? Or do they just not bother?
-
My car is always spotless so I ask them not to wash it as they can't achieve my level :)
;D
To be fair (and being the sad git I am) many car detailing enthusiasts on YouTube say they instruct the dealer not to wash the car as they fear swirl marks being inflicted by improper wash techniques.
-
Our car is a utilitarian object, not a jewel (https://em-content.zobj.net/thumbs/120/sony/336/gem-stone_1f48e.png) on display.
-
Going back to the engine oil flush offered as an extra for annual servicing. I was offered this, by email, when booking my Jazz EX’s first service last December. I mentioned it to the service manager on the day and he didn’t think it was needed because the car had only done 6,500 miles. He did say it might be a good idea in a years time (Dec this year) when the car is 2 years old and the mileage will be about 13K. The mileage has just passed 8,500 and I know the service is some way off so should I agree by then? A flush would get out any remaining oil up to 2 years old and the engine would have pure new oil. I can’t see any harm in that.
-
I'm not a professional but in my opinion if an engine gets regular oil and filter changes with a decent quality synthetic oil , flushing is unnecessary and a waste of money. Unless oil changes have been severely neglected for a long period.
Yes there will be a small amount of oil left behind that cannot be drained or sucked out via the dipstick tube, but what remains is proper engine oil .It will be overwhelmingly diluted with the fresh oil formulated for demanding service and long service life. If flushing involves using flushing oil this is formulated for another purpose. They wont be able to get all of that out either. So your new oil change will be partly diluted with a different type of oil. Probably wont do any harm but I'd need convincing its actually an advantage and worth paying for.
-
I totally agree with Lord Voltermore. If our dealer would send me an e-mail with such an offer for the next service, I will e-mail back:
"If that oil flush is or could be of any use, why don't I find it in the Honda service schedule at all? Not after 5,000 miles, not after 50,000 miles, not after 150,000 miles. Not even after 1, 2, 5, 10 or even 15 years. Can you explain that to me?"
-
Thanks for the replies. Engine oil flushing seems like a good idea but is actually unnecessary. The car will get annual oil changes at moderate mileages so I won’t bother at the next service, or the one after that. I don’t have to top up between services and the oil on the dipstick always looks clean.
-
Having had 9 brand new Hondas, nearly all with service plans, and never ever accepted the offer of an oil flush, on the basis that if Honda thought it necessary it would be in the service plan. Not had any problems at all with the engines.
I think it is a total money making con from the dealer.
-
Also what about the Polar bears? Extracting ,refining, packing, transporting and then presumably recycling extra flushing oil, used only for a few minutes, and not scheduled by Honda. Just to increase dealership profits? :P
Thats assuming they dont use the same stuff more than once, thereby introducing someone elses dirt into your engine.
Double changing CVT fluid may be necessary on some cvt gearboxes and well documented, but multiply that environmental impact for engine oil changes.
Not many Hondas end up being scrapped due to engine wear. When the car eventually goes into the crusher due to rust or other issues its no consolation that you have spent a fortune over the years ensuring its engine is the cleanest ever to be scrapped.