In the frost, the arm that goes from the windscreen wiper motor to the wiper drive mechanism popped off. After 120, 000miles and starting the blades moving when they are frozen, I guess it has done its job and protected the mechanism and motor from damage. Unfortunately the arm is now too worn to stay on. Lots of Jazz's must have suffered the same problem as there are no replacement arms available.
The Jazz has now been off the road for 16 days.
After too many calls to Honda Customer Services and no calls back as promised, Frances at the HQ in Langley has managed to get me an answer. The part should be with the dealers 19 days after being ordered. Thank you Frances, I now have a proper answer, why could your colleges not do this?
But why has it taken so long to get a part which is in demand in cold weather?
Does anyone else have this problem?