Recent Posts
81
In Car Entertainment / Re: Jazz Infotainment System Failure
« Last post by Steve_M on April 08, 2024, 05:52:38 PM »Have you tried a forced reboot? Press and hold the audio power and menu buttons together until it reboots (about 5 seconds)
82
Honda Jazz Mk4 2020 - / Re: Door mirror squeaks when opening and closing
« Last post by Marko55 on April 08, 2024, 05:24:23 PM »Had 2nd year service done 2 weeks ago and reported passenger side making a noise when locking car. Getting changed tomorrow while I wait under warranty 
83
In Car Entertainment / Jazz Infotainment System Failure
« Last post by NewcastleHibby on April 08, 2024, 01:59:12 PM »I have a 2017 EX (with reversing camera. A few weeks ago, the radio wouldn't load. The screen alternates between two Honda logos and a little wheel goes round and round but the system never loads.
After conversing with Honda Uk, I took the car to my local dealer. They checked it and told me there had been a hardware failure which could not be fixed. Replacement cost of system is £2693.33 (including 30 mins labour. Oh how I laughed! The tech quoted a bulletin SQ1001306?
Honda have declined any goodwill due to age of car and due to not having a full 'Honda' service history.
I have responded and await their next refusal.
I was wondering if anyone had had this issue and had extracted a replacement from Honda or, had bought a unit from a scrapped vehicle and had managed to get it going in their car. If so, How?
Many thanks.
After conversing with Honda Uk, I took the car to my local dealer. They checked it and told me there had been a hardware failure which could not be fixed. Replacement cost of system is £2693.33 (including 30 mins labour. Oh how I laughed! The tech quoted a bulletin SQ1001306?
Honda have declined any goodwill due to age of car and due to not having a full 'Honda' service history.
I have responded and await their next refusal.
I was wondering if anyone had had this issue and had extracted a replacement from Honda or, had bought a unit from a scrapped vehicle and had managed to get it going in their car. If so, How?
Many thanks.
84
Honda Jazz Mk4 2020 - / Re: Garmin Map Update Procedure
« Last post by 5thcivic on April 08, 2024, 01:49:54 PM »Just had a look and have update ticks for both cars. Needed a pc update on express so did that, and still have ticks which when you click on the car says for both no updates available - so they do have a bug in the system.
85
Honda Jazz Mk1 2002-2008 / Re: Jazz auto revs from 1000-2000 when in park or neutral .
« Last post by kevyt on April 08, 2024, 12:35:29 PM »Thanks, will check
86
Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by Chis52 on April 08, 2024, 11:40:49 AM »author=Spodric link=to The 72 hour delivery time seems too good to be true. Last summer when the air conditioner failed, while still under warranty, it took over 2 months for a replacement compressor to be delivered.
Last Wednesday, my Jazz was towed by the AA (front wheels raised on a dolly) to Bath Honda. Booked in their workshop for Thursday, to investigate the brake issue. On thursday, I had to keep phoning their service department until finally they told me that the "brake simulator set" needs replacing. They started quoting me the repair cost @£1800 until I reminded them that I was still covered by the 5 year extended warranty they sold me (that they should have noticed from their own computer records). Numpties.
On Friday, Bath Honda phoned to say that the repair had been authorised (under warranty) and the part ordered, with an estimated 72 hour delivery time. The inference being the part is being couriered via air freight from Japan. It should arrive at Bath Honda by the middle of this week. My Jazz should be fixed by the end of this week. Fingers crossed.
Meanwhile, I had to extend the hire car period at my own expense. This extension request involved an argument with the hire company about the increased daily rate they demanded. Originally, the car hire bloke assured me that any hire period extension I need would be on the same daily rate that Honda (AA Relay Plus) were paying for the first 72 hour period; now the car hire company were gouging me at a higher daily rate "because their computer system sets the rate". That's me another £444 out of pocket. The daily hire rate could be another sticky quibble when the time comes to getting Honda UK to refund my loss.
This brake failure saga is stressing me out, as well as taking up a lot of my precious time and energy. A Honda warranty repair should be seamlessly efficient from start to finish, not a battle with Honda UK. I would have expected a loan car delivered to my front door and collected from here as well when my repaired Jazz is returned. Far from it. It is a bus ride and long walk to reach the car hire depot from my home. A similar journey by bus and on foot to the dealership when I eventually collect the Jazz. Plus all the hassle of dealing with the car hire company, a notoriously bad experience anyway. I was carless for the first 24 hours until a hire car became available. I should be entitled to claim compensation for all the inconvenience as well. We shall see what Honda UK has to say about that.
#notahappyJazzowner
[/quote]
Last Wednesday, my Jazz was towed by the AA (front wheels raised on a dolly) to Bath Honda. Booked in their workshop for Thursday, to investigate the brake issue. On thursday, I had to keep phoning their service department until finally they told me that the "brake simulator set" needs replacing. They started quoting me the repair cost @£1800 until I reminded them that I was still covered by the 5 year extended warranty they sold me (that they should have noticed from their own computer records). Numpties.
On Friday, Bath Honda phoned to say that the repair had been authorised (under warranty) and the part ordered, with an estimated 72 hour delivery time. The inference being the part is being couriered via air freight from Japan. It should arrive at Bath Honda by the middle of this week. My Jazz should be fixed by the end of this week. Fingers crossed.
Meanwhile, I had to extend the hire car period at my own expense. This extension request involved an argument with the hire company about the increased daily rate they demanded. Originally, the car hire bloke assured me that any hire period extension I need would be on the same daily rate that Honda (AA Relay Plus) were paying for the first 72 hour period; now the car hire company were gouging me at a higher daily rate "because their computer system sets the rate". That's me another £444 out of pocket. The daily hire rate could be another sticky quibble when the time comes to getting Honda UK to refund my loss.
This brake failure saga is stressing me out, as well as taking up a lot of my precious time and energy. A Honda warranty repair should be seamlessly efficient from start to finish, not a battle with Honda UK. I would have expected a loan car delivered to my front door and collected from here as well when my repaired Jazz is returned. Far from it. It is a bus ride and long walk to reach the car hire depot from my home. A similar journey by bus and on foot to the dealership when I eventually collect the Jazz. Plus all the hassle of dealing with the car hire company, a notoriously bad experience anyway. I was carless for the first 24 hours until a hire car became available. I should be entitled to claim compensation for all the inconvenience as well. We shall see what Honda UK has to say about that.
#notahappyJazzowner
[/quote]
87
Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by madasafish on April 08, 2024, 11:37:24 AM »Wow Spodric! For 2 reasons -
The first being the hire care frustration where they can dictate whatever suits them and there’s not a lot we can do about it til later. My sympathies. I am fortunate that we have a second car: my husband is still driving our 2002 Honda Jazz SE which has never caused any problems over the last 20+ years.
The second being, if this is the same problem affecting myself and others on here, that the part will arrive in 72 hours! I honestly hope this is the case for you. It seems to indicate that the part is available when I have been told it isn’t.
Good Luck
If the repair is paid under warranty, car hire etc are paid by Honda.
If the repair is not under warranty, car hire etc are paid by the owner
Guess who gets the scarce spares first?
88
Honda Jazz Mk4 2020 - / Re: New Crosstar's bad smell
« Last post by Teatime on April 08, 2024, 11:18:27 AM »Glad to hear you found a solution and that you are happy with the new car! This sounds like a dealership to keep.Thanks - too right about the dealership, it's a keeper! I went for a plain new Jazz second time around, although the smell was nothing to do with the model. It was like a really curdled new car smell, to do with how it was kept pre sale I would guess. Someone with a less sensitive sense of smell wouldn't notice it, I'm sure. All's well that ends well...
I'm a bit puzzled about the trade-in and your forum signature:
Is the trade-in a "normal" Jazz or is it again a (better smelling) Crosstar?
89
Honda Jazz Mk4 2020 - / Re: Honda Car Insurance
« Last post by jaytee on April 08, 2024, 10:38:02 AM »l LV quoted me nearly twice what i paid last year,they havebeen taken over by Allianz,I was able to find a much cheaper quote through comparison website Moneysupermarket,I expected an increase but not double!
90
Honda Jazz Mk2 2008-2015 / Re: Driver side Powerfold heated folding mirror
« Last post by Theaah on April 08, 2024, 10:29:07 AM »Hello fellow forum members. Further to the below posts after twice (unsuccessfully) disassembling and re-assembling the mirror, and checking the small plastic cog that I replaced, the same fault occurred whereby the mirror retracted and folded out, but the motor in the mirror continued to run. I did consider Lord Voltermore's suggestions but I don't have the technical know how to try his suggestions.
Consequently I followed the advice of "olduser1" and bought a complete replacement unit from a breaker's yard, which works perfectly.
I now have a mirror casing assembly (the indicator unit works, the mirror glass direction unit works), that I am quite willing to give away to any UK member who may have the technical knowledge to correct the fault. All I would ask is for the cost of postage, which by 2nd class, is only £3.19.
Pictures of the unit are attached.
Consequently I followed the advice of "olduser1" and bought a complete replacement unit from a breaker's yard, which works perfectly.
I now have a mirror casing assembly (the indicator unit works, the mirror glass direction unit works), that I am quite willing to give away to any UK member who may have the technical knowledge to correct the fault. All I would ask is for the cost of postage, which by 2nd class, is only £3.19.
Pictures of the unit are attached.
