Unfortunately my last EX was the victim of a cruel LHD trucker who side swiped me on the M6 then drove off! Car badly damaged after hitting crash barrier several times...rang Honda Accident Management. They arranged recovery with AA who subcontracted to another breakdown recovery agent. 90 minutes after accident we were picked up. After a bit of wrangling (it was late at night) we were taken home some 70 miles or so.
Honda Acc Man must have billed my insurance as I never received a request for payment.
My only complaint...waiting 90 mins in the cold for the recovery agent.
Car written off, my wife and I unharmed. Now in another EX.