Yes, the Chrysler Jeeps are dreadful cars. Yet they still sell on account of being "American" and clever advertising.
Know 4 people who have had them and all sorts of major problems that cannot be sorted out. Most prevalent one is aircon failing. When it is 38 deg outside with 90% humidity this goes down well. Friend in Durban where it gets really hot and muggy in summer has had his replaced 6 times. All they do is swop out the compressor, no attempt is made to find the origin of the problem. After a swopped compressor fitted on a Monday failed on Wednesday he took it to an aircon specialst who diagnosed faulty flow sensors. When he took it back to the agent and told them this, they threatened to cancel the motorplan since an outside workshop had looked at it. He told them that in 14 months he had 6 compressors fiitted, their retort was to say they will continue to replace them if they fail, since only they "know" Chrysler products.
He sold the car soon after and bought a Hyundai Sorrento