Author Topic: Honda Service outlets  (Read 22312 times)

jonhd

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Honda Service outlets
« on: July 08, 2026, 12:36:53 PM »
Just an 'FYI', really. I received a letter from Honda (UK) today, informing me that my local Honda Car Sales Retailer is no longer selling Honda vehicles. The dealer in question is Hendy Group - they're a large concern (30+ outlets), covering most of the South of England. They continue to sell/service Kia, Hyundai, JAECOO, and many other makes.

Interestingly, the letter says "Hendy Honda remains authorised to fulfil all of your servicing and warranty requirements and any other aftersales needs", so hopefully no 20-mile+ trips to the next nearest Honda outlet. (I appreciate some of you would kill for a mere 20-mile journey to the nearest service!)


zdan

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Re: Honda Service outlets
« Reply #1 on: July 08, 2026, 02:31:10 PM »
Another Honda dealer gone :(

Here's a map of the Hendy dealer locations:

« Last Edit: July 09, 2026, 11:42:53 AM by zdan »

Kremmen

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Re: Honda Service outlets
« Reply #2 on: July 08, 2026, 03:14:28 PM »
What does the map mean ?

Let's be careful out there !

JB

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Re: Honda Service outlets
« Reply #3 on: July 08, 2026, 03:26:32 PM »
What does the map mean ?
Good question
I forgot what I came to forget.

zdan

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Re: Honda Service outlets
« Reply #4 on: July 09, 2026, 11:43:24 AM »
edited ;D to make things clear (tip: hendy network)

CB72

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Re: Honda Service outlets
« Reply #5 on: July 09, 2026, 02:51:09 PM »
Is it their decision or Honda, why wouldn't they not want to sell cars, whatever make. Sounds like Honda pulling out of this country gradually.

zdan

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Re: Honda Service outlets
« Reply #6 on: July 09, 2026, 05:53:35 PM »
I have looked at the data from Mitshubishi as they left the country in 2020/2021 and just got back to the UK.

Mitsubishi had a peak in 2014ish with 60k cars. A year before they left, they were selling about 9k cars a year.

I've done the same check with Honda but I asked my dear gpt on steroids to think for 5 minutes and bring me the 10 years data for the UK.

Year - Units Sold - Market Share
2025~23,017~1.14%
2024~30,636~1.50%
2023~32,000~1.60%
2022~33,500~2.00%
2021~27,297~1.65%
2020~40,000~2.40%
2019~43,913~2.60%
2018~52,570~2.20%
2017~55,000~2.10%
2016~59,106~2.20%

Lord Voltermore

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Re: Honda Service outlets
« Reply #7 on: July 10, 2026, 09:27:23 AM »
I think the 'Hendy' map above illustrates part of the problem in the Uk and maybe elsewhere in Europe.  New car sales are typically dominated by large corporate groups , most of whom operate  a selection of different dealerships , each in its own separate,expensive , purpose built premises festooned with the manufacturers logo .

These tend to be concentrated on particular industrial estates  and the same group  may operate a Honda dealership on one side of the the road, a BYD  dealership just across the road, A VW dealership just round the corner, plus many more.  And they may repeat the same concentrations in  adjacent towns.

  It has advantages. They can share management and administration staff for the whole group , swop staff between premises depending on demand , share 'hidden' facilities such as storage yards and large workshops etc.

But it does mean if one particular brand is not selling in sufficient numbers to support  the cost of a separate showroom  the corporate management are very tempted when a 'new kid on the block' such as BYD offer a good deal in promised sales figures and covering the cost of rebranding the premises.    And if like Hendys  they dominate the Honda dealerships over a large area, it could have serious consequences .

There is a Honda dealership in Canterbury, operated by Barratts, who also have other dealerships, but all in the Canterbury area.    A few years ago Barratts closed  their Citroen dealership primarily because Citroen  management  changed their terms of trading, leaving Barrett's too little profit. I think several other dealerships also  decided to close  at that time. It may have been Citroens policy  to downsize in this way.  Maybe Honda are thinking the same.    But various new Chinese brands are eager to take over these outlets  , perhaps offering dealerhips attractive terms as a 'loss leader' until they get established.
My IQ test came back negative

Kremmen

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Re: Honda Service outlets
« Reply #8 on: July 10, 2026, 10:46:01 AM »
When I looked up Hendy Honda all I got was Portsmouth, Southampton, Eastleigh and Exeter, depending on where I look

What are all those other locations
Let's be careful out there !

Lord Voltermore

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Re: Honda Service outlets
« Reply #9 on: July 10, 2026, 11:23:51 AM »
There used to be a  Hendys Honda dealership in Tonbridge but it became servicing only for Ford and Honda  more than a year ago.  The two 'balloons' for Tonbridge are probably their remaining Peugeot and Vauxhall dealerships. So  I think their withdrawal from Honda actually started some time ago.

Just checked it on Google street view  (Avebury ave) .Its  now heavily  logo'd up as a BYD dealership  with a small 'Hendys Ford' sign and an even smaller  'Honda  approved service centre' sign
« Last Edit: July 10, 2026, 11:34:31 AM by Lord Voltermore »
My IQ test came back negative

Jazzik

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Re: Honda Service outlets
« Reply #10 on: July 10, 2026, 02:32:05 PM »
Hendy's Honda dealership in Tonbridge, now heavily logo'd up with BYD logos... It makes Honda's future in Europe clear... :(



...and this was our Honda dealer here in Toruń:


...which suddenly moved out of a brand-new building. The Honda logos have been replaced by Cupra... The white on the façade then spontaneously turned (dark) grey!



There is still a Jazz parked out front in this photo, though...


So, BYD didn't take over the Honda dealership here; instead, they built something entirely new...
« Last Edit: July 10, 2026, 03:39:20 PM by Jazzik »
If nothing goes right, go left!

Marco1979

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Re: Honda Service outlets
« Reply #11 on: July 10, 2026, 02:47:37 PM »
Bury Your Dreams…  :-[

CB72

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Re: Honda Service outlets
« Reply #12 on: July 10, 2026, 04:05:19 PM »
Volkswagen firmly leads the UK new car market with an 8.84% market share, trailed by BMW and Ford, Honda is 28th with a 1.1% share. Doesn't look like we will be getting a Mk5 Jazz in the UK anytime soon. BYD is 15th at 3.5%.
« Last Edit: July 10, 2026, 04:10:49 PM by CB72 »

Kremmen

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Re: Honda Service outlets
« Reply #13 on: July 10, 2026, 04:22:23 PM »
Volkswagen (VW) will axe half its vehicle range as part of a cost-cutting drive.

The German car giant, which has been battling a downturn in performance, announced the measure after the board failed to agree on job cuts of up to 100,000 roles in a crunch meeting.

VW said that halving the number of models it sold would allow it to focus on its best-selling and most profitable vehicles.

It did not say which brands would be affected or when the changes would be made, but the move raises the prospect of dozens of popular models being scrapped.
Let's be careful out there !

Jazzik

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Re: Honda Service outlets
« Reply #14 on: July 10, 2026, 04:35:48 PM »
Bury Your Dreams…  :-[

Why is that? History repeats itself: after the Japanese and the Koreans, it’s now the Chinese.

And if they can deliver good cars at reasonable prices, they’ll be successful—especially if they come out with inventive small cars like the new BYD Dolphin G. A good looking and spacious supermini plug-in hybrid with an all-electric range of 65 miles—and significantly more than that in city traffic.
Long (holiday) trips without charging anxiety or (long) charging stops; it simply runs like a fuel-efficient "standard" hybrid on E10.
And all that for a very reasonable price? We haven't seen anything like that from Europe, Japan, or Korea!

Just as an example: our driving profile consists mainly of (short) city and urban trips, all of which can be covered in pure electric mode. We have charging facilities (a simple grounded socket is all that is needed) in our garage. At a cost of € 0.16 (not quite 14 pence) per kW.
Is it any surprise we’re planning to take that car for a test drive soon as a potential replacement for our five-year-old Jazz?
And IF we would go for a BYD Dolphin G, it’ll definitely be orange... :D
« Last Edit: July 10, 2026, 06:30:07 PM by Jazzik »
If nothing goes right, go left!

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