I'm sure they were not like that from new. There are quite a few threads complaining of this fault on here, and those that have had new racks fitted under warranty have had the issue completely resolved. I also gather that the mk.2 doesn't suffer from this issue.
I've driven a few cars with electric power steering, some have that lack of road feel, but some feel perfectly normal. None have had that really notchy, sticky feel that the Jazz had when we acquired it, almost a 'rubbery' resistance to turning the wheel, and of course the reluctance to centre. As I say, it's tolerable now, but far from 100%.
That's the best description I can come up with, it feels like the steering column shaft is turning inside a rubber bush.
I agree about the rest of the car, damn near perfect for a small car.