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Honda Jazz Forums => Honda Jazz Mk4 2020 - => Topic started by: Hicardo on June 18, 2021, 06:49:19 PM

Title: New Crosstar this week - First Impressions
Post by: Hicardo on June 18, 2021, 06:49:19 PM
Picked up my surf blue Crosstar on Wednesday this week.  Since - done about 150 miles at an ave of approx 62mpg mixed driving, high 75mpg, low 42mpg.
so far have totally enjoyed the car, and will try to break down my first impressions

GOOD POINTS :D
-car looks great in surf blue
-small vehicle but huge on the inside
-high perceived quality from drivers seat, nice materials, puts a smile on my face
-fantastic view especially to the front
-nice ride quality for a small vehicle
-already amazing economy, and sure to get even better as it beds in
-loads of room for stuff
-great back seat space
-front seats firm but comfortable
-no rattles
-very hi-tech
-feels like a quality car
-infotainment surprisingly good, response to finger press pretty good i think
-easy to operate infotainment from drivers seat
-steering wheel buttons easy enough to fathom, feel positive and good quality
-love the hybrid system slickness, very smooth
-interesting car to drive, there's a lot to learn about, which i like, but you can just jump in and drive it too without too many distractions if you want
-underfloor box in boot is great for walking boots
-headlights and auto function seems great, as do wipers
-stereo superb

POTENTIAL ISSUES  :o - bear in mind i'm new to the vehicle, so some of these may get ironed out as i learn, or get used to it
-still not 100% on the driving position, i'm comfortable but it doesn't feel quite right for some reason, im pretty sure i'll adapt to this though
-electronic hand brake is even confusing after reading the manual.  in my Golf, you set it on once, and press auto,and then you never have to do anything again, it holds when you stop in any circumstance, plus when you switch off.  on the crosstar, i dont get how theyve set it up, but i cant see a way yet of making this fully automatic.  im assuming you -always need to set the parking brake manually before you switch off?
-honda plus app and voice commands.  i thought that the car responded to voice commands using the steering wheel button.  well it does on android auto, and as i use this all the time, its ok.  but i cant get anything useful to work using the command 'ok honda', and when i hit personal assistant on the menu i get a no subscription warning, so this is i assume, a further cost option, which i didn't realise
-RDMS system is totally unsuited to driving in the country location and narrow lanes where i live.  to be fair i knew about this before buying, and im happy that i can turn it off if i need to.

150 miles is not much time to make a proper evaluation, so i'll add to this as i make some long trips - doing a 500 mile one next week for example

overall - delighted with my purchase ;D ;D ;D
Title: Re: New Crosstar this week - First Impressions
Post by: Bristol_Crosstar on June 18, 2021, 07:36:13 PM
There is an automatic parking brake feature which I think is switched on by default (it explains in the handbook). If it's enabled the parking brake is applied automatically when the car is switched off. I have disabled the facility as I park mine in the garage at home and don't need the parking brake left on for potentially several days at a time.
Title: Re: New Crosstar this week - First Impressions
Post by: John Ratsey on June 18, 2021, 08:43:48 PM
I just apply the handbrake when I think it's appropriate. The convenience is the auto release when wanting to move. I think the transmission to the front wheels is locked when the gear shift is in P while the electronic parking brake works on the back wheels. I don't use the latter when parked at home on flat ground. However, I did use it when parked at a friend's house where there's a horribly steep slope.

Regarding the driving position, I'm fairly short but like the seat high resulting on too much pressure on my thighs. I needed to add a thin cushion to make myself comfortable.
Title: Re: New Crosstar this week - First Impressions
Post by: nowster on June 19, 2021, 01:38:41 PM
Similarly, I'm still experimenting with the driving position. The lumbar support in the seat seems to be missing.
Title: Re: New Crosstar this week - First Impressions
Post by: Hicardo on June 19, 2021, 11:03:20 PM
I seem to be ok with the lumbar support, its more to with the seat being fairly flat and my legs being on the longer side  :o.  its gradually feeling more comfortable, so think it'll be ok.   8)

still experimenting with the parking brake  :-\ ::)
Title: Re: New Crosstar this week - First Impressions
Post by: Hicardo on June 21, 2021, 10:47:13 PM
So -  managed to sort out stuff with the new Crosstar  :D :D

1. Electronic hand brake and auto hold - finally got the hang of it.  the way its been designed is illogical, but once you've got the procedure down, its ok

2. Disable the RDMS as a matter of course each I get in the car.  will use it if on a motorway trip

3 Driving position, finding more comfortable now, after a couple hundred miles - 500 mile trip coming up, so we'll see how that goes, will see if I can voice-actuate the phone on this trip.  should be ok on android auto

Loads of plusses - loving the car so far - calming to drive and excellent economy

how do people find the adaptive cruise?  its quite sharp on acceleration and braking when engaged  :o - is there a way of softening the response, via the settings?  I cant find any reference to this in the handbook, so maybe not?

cheers folks!  8)





Title: Re: New Crosstar this week - First Impressions
Post by: nowster on June 21, 2021, 11:32:14 PM
how do people find the adaptive cruise?  its quite sharp on acceleration and braking when engaged  :o - is there a way of softening the response, via the settings?  I cant find any reference to this in the handbook, so maybe not?

I agree it is quite harsh on busy motorways with lots of traffic doing lane changes, even at the longest following distance.
Title: Re: New Crosstar this week - First Impressions
Post by: Zaier on June 22, 2021, 08:41:10 AM
I've setup the auto-parking brake using the procedure in the manual as by default it was disabled, after that I rarely had to use the lever, just when I'm stopping and keeping the car on for the A/C.

Concerning the seating position, it took me 6 months to find the right one, so you still have plenty of time  ;D
I'm 1.84m and found the best compromise with the seat in the lowest position, at the beginning I was keeping the seat a bit higher, but the horizontal part was becoming too horizontal and so my legs where slippering, now it's perfect, I've driven 2-3 hours without any discomfort.

Concerning the ACC, yes it's a bit harsh at high speeds, in traffic instead is very good, as it doesn't give any opportunity for cars in the other lane to jump on mine.

Concerning the voice commands, there are two different "commands" associated to the same button.
By pressing the button you activate the car standard command, instead if you keep it pressed for a little longer, it will activate the "Honda assistant" which I haven't subscribed to, or Google or Siri depending which phone is connected to the car.
Title: Re: New Crosstar this week - First Impressions
Post by: Bristol_Crosstar on June 22, 2021, 02:04:03 PM
Re ACC being harsh on acceleration I agree, next time I'm going to switch the ECO button on to see if that makes a difference
Title: Re: New Crosstar this week - First Impressions
Post by: nowster on June 22, 2021, 09:34:38 PM
Re ACC being harsh on acceleration I agree, next time I'm going to switch the ECO button on to see if that makes a difference
That's with Eco on!
Title: Re: New Crosstar this week - First Impressions
Post by: Hicardo on June 22, 2021, 10:18:35 PM
thanks for the responses. ;D  Yes I have the eco switched on too, and it still seems a bit harsh on acceleration, under ACC.  On my Golf - you can go into settings and configure the car's responses to make the acceleration nice and gentle when you press 'RESUME' if you like - I thought the Crosstar might have something similar configurable, but cant find it, so maybe not. 

anyway - just a slight drawback on what is really a very well designed car for the most part.  and I agree, the ACC seems better at lower speeds 

 :D :D
Title: Re: New Crosstar this week - First Impressions
Post by: Jazzik on June 22, 2021, 11:14:02 PM
...and I agree, the ACC seems better at lower speeds 

 :D :D

That also seems to apply to fuel consumption... :D
Title: Re: New Crosstar this week - First Impressions
Post by: culzean on June 23, 2021, 08:42:12 AM
...and I agree, the ACC seems better at lower speeds 

 :D :D

That also seems to apply to fuel consumption... :D

I used to like driving auto cars that you could press the 'res' or 'acc' button from standstill and it would take the car from zero to set speed... they spoiled that by making cars where cruise control only engages from around 20 mph.
Title: Re: New Crosstar this week - First Impressions
Post by: nowster on June 23, 2021, 10:42:40 AM
I used to like driving auto cars that you could press the 'res' or 'acc' button from standstill and it would take the car from zero to set speed... they spoiled that by making cars where cruise control only engages from around 20 mph.
The Mk4 will do that (cruise from stopped). The minimum settable speed is 18mph.
Title: Re: New Crosstar this week - First Impressions
Post by: Gas Jazz on June 23, 2021, 08:54:31 PM
Hi All

My first post so maybe a bit cheeky hopping on the end of this one but as it relates to “first impressions” I thought it appropriate:

I am considering a Crosstar ( in 2006 I had a Mk1 Jazz) and had a 20 min test drive today - l loved everything about it apart from the following:

1. Lack of passenger seat adjustment - particularly as the seat is set strangely low but not a deal breaker
2. The hard acceleration experience - more noise than “go” - probably me needing to adjust to the car characteristics
3. Biggest issue, at 70mph I could feel high frequency vibration through the steering wheel - I only had a brief motorway stint ( couple of miles) so I’m hoping it may be that I didn’t allow the car to “relax” at that speed post acceleration.

Items 1 and 2 are what they are but what are your views about item 3? 

- I plan to have a longer test drive in the future but would be very interested in your views.

Thank you for your help
Title: Re: New Crosstar this week - First Impressions
Post by: John Ratsey on June 23, 2021, 09:13:12 PM
1. Lack of passenger seat adjustment - particularly as the seat is set strangely low but not a deal breaker
2. The hard acceleration experience - more noise than “go” - probably me needing to adjust to the car characteristics
3. Biggest issue, at 70mph I could feel high frequency vibration through the steering wheel - I only had a brief motorway stint ( couple of miles) so I’m hoping it may be that I didn’t allow the car to “relax” at that speed post acceleration.

Items 1 and 2 are what they are but what are your views about item 3? 
1. As Honda didn't make the passenger seat height-ajustable they set it low to allow for big people. One work-around is a cushion.
2. The vehicle handles a burst of acceleration (eg 0 - 30mph or 30 - 50mph) very competently as this is within the capability of the battery to provide a brief burst of power. Any demand for additional power has to be met by the engine getting up to the appropriate speed and there will be more commotion than in a vehicle with a bigger engine.
3. Did you report the steering vibration to the dealer? I would suspect a wheel balancing problem - it's not normal.
Title: Re: New Crosstar this week - First Impressions
Post by: Gas Jazz on June 23, 2021, 09:30:43 PM
Hi John Ratsey

Thank you for your response

- seat height is what it is and not really an issue once “acclimatised” I would imagine unless there is a specific access need.
- the same may be true for getting used to the engine characteristics
- with regard to the vibration I sort of mentioned it but didn’t get a response and I didn’t pursue it as it felt too high frequency to be wheel balance - reminded me of how diesels used to feel almost a buzz sensation through the wheel.
- It might be that I’m hypersensitive to this but for me this would be a deal breaker if it was the norm as it would drive me mad on a long motorway journey
Title: Re: New Crosstar this week - First Impressions
Post by: Expatman on June 23, 2021, 10:19:51 PM
Hi John Ratsey

Thank you for your response

- seat height is what it is and not really an issue once “acclimatised” I would imagine unless there is a specific access need.
- the same may be true for getting used to the engine characteristics
- with regard to the vibration I sort of mentioned it but didn’t get a response and I didn’t pursue it as it felt too high frequency to be wheel balance - reminded me of how diesels used to feel almost a buzz sensation through the wheel.
- It might be that I’m hypersensitive to this but for me this would be a deal breaker if it was the norm as it would drive me mad on a long motorway journey
Same quandary, low set passenger seat could be a deal breaker for me. Why didn't Honda fit an adjustable seat like the drivers seat? Almost everyone else does so why do Honda have to be so difficult and different?
Title: Re: New Crosstar this week - First Impressions
Post by: nowster on June 24, 2021, 08:54:06 AM
Same quandary, low set passenger seat could be a deal breaker for me. Why didn't Honda fit an adjustable seat like the drivers seat? Almost everyone else does so why do Honda have to be so difficult and different?

They've never fitted a height adjustable passenger seat in the Jazz.

As to the "harsh sound on hard acceleration" complete with gear change pitch changes, that's actually cosmetic and appears to be played through the speakers. This appears to be a common thing on hybrids and electrics.
Title: Re: New Crosstar this week - First Impressions
Post by: Zaier on June 24, 2021, 11:19:15 AM
No, the rev change is real and not played on the speakers, I've checked with my OBD.
Title: Re: New Crosstar this week - First Impressions
Post by: nowster on June 24, 2021, 12:44:43 PM
No, the rev change is real and not played on the speakers, I've checked with my OBD.
Hmm. In that case it's possibly the switch from engine-generator-motor mode to direct drive.

However, I find that the noise only happens during hard acceleration and goes away when you reach your target speed.
Title: Re: New Crosstar this week - First Impressions
Post by: Zaier on June 24, 2021, 12:56:14 PM
No, the switch from series to parallel happens only over 70km/h (43mph), the rev change can happen at much lower speeds.
It is a weird software implementation just to simulate the ancient shift change.
Title: Re: New Crosstar this week - First Impressions
Post by: John Ratsey on June 24, 2021, 08:35:37 PM
Honda designed the system to avoid the engine revs yo-yoing up and down and this results in a big change in the engine speed when there's a call for more power with any excess/shortfall being handled by the battery unless even more power is needed (or the battery charge is low) in which case there's a further significant increase in the revs. 
Title: Re: New Crosstar this week - First Impressions
Post by: Expatman on June 25, 2021, 10:21:37 PM
Same quandary, low set passenger seat could be a deal breaker for me. Why didn't Honda fit an adjustable seat like the drivers seat? Almost everyone else does so why do Honda have to be so difficult and different?

They've never fitted a height adjustable passenger seat in the Jazz.

The question is why don't Honda fit a height adjustable passenger seat? A simple thing to do and it would be beneficial for their customers, particularly older ones like me and I suspect many others. My wife has a back problem so finds low seats very difficult to get in/out of - so could be a deal breaker. Using a cushion is a non starter, I am not going to pay £24k for a car I have to add a £5 cushion to!!
Title: Re: New Crosstar this week - First Impressions
Post by: Hicardo on June 25, 2021, 10:29:29 PM
ive just driven 500 miles at 65mph on motorway in Crosstar, and can tell you the car is rock solid--no steering vibrations.  if you've experienced this on a test drive - like others have suggested, its probably a dealer demo thats been badly kerbed or is missing a wheel weight  :o
Title: Re: New Crosstar this week - First Impressions
Post by: Gas Jazz on June 25, 2021, 11:44:48 PM
Hi Hicardo

Thanks for your response.

- The car didn’t feel unstable to me and there was no wheel shimmy, just a buzz type high frequency vibration I could feel through the wheel.

- As I’ve said before this may be a characteristic that I’m hypersensitive to ( I hope not).

- I’m presuming from your response you haven’t experienced anything like this which is good news.

- I have a second test drive booked for July 5, extended this time for 2 hours so I will be able to check it again.

- I know they only have one demonstrator so it will be the same vehicle and I will ask the question if I detect it again.

- Good colour choice by the way - if we buy one that’s what we will go for!
Title: Re: New Crosstar this week - First Impressions
Post by: guest9236 on June 26, 2021, 08:23:35 PM
Same quandary, low set passenger seat could be a deal breaker for me. Why didn't Honda fit an adjustable seat like the drivers seat? Almost everyone else does so why do Honda have to be so difficult and different?

They've never fitted a height adjustable passenger seat in the Jazz.

As to the "harsh sound on hard acceleration" complete with gear change pitch changes, that's actually cosmetic and appears to be played through the speakers. This appears to be a common thing on hybrids and electrics.

I beg to differ all our Jazz Mk3 ex have passenger seat adjust for height.
Title: Re: New Crosstar this week - First Impressions
Post by: Hicardo on June 27, 2021, 04:03:43 PM
Hi Hicardo

Thanks for your response.

- The car didn’t feel unstable to me and there was no wheel shimmy, just a buzz type high frequency vibration I could feel through the wheel.

- As I’ve said before this may be a characteristic that I’m hypersensitive to ( I hope not).

- I’m presuming from your response you haven’t experienced anything like this which is good news.

- I have a second test drive booked for July 5, extended this time for 2 hours so I will be able to check it again.

- I know they only have one demonstrator so it will be the same vehicle and I will ask the question if I detect it again.

- Good colour choice by the way - if we buy one that’s what we will go for!

hi gasjazz, no I haven't experienced this at all, either on test drives or in my Crosstar.  the dealer needs to address this for you, because youre never going to buy one if you fear that this fault is across all Crosstar vehicles.  can you not visit another dealer to drive a different car?

On the contrary actually, I am impressed with how solid the car feels at speed, definitely no tingling or vibration of any kind.   ;D

Yeah my missus likes the surf blue, so it was the automatic, or rather only choice.  happy wife......happy life  :-*
Title: Re: New Crosstar this week - First Impressions
Post by: Gas Jazz on June 27, 2021, 09:26:11 PM
Thanks Hicardo

Your experience sounds very positive.

- I’m hoping my experience was either car specific or that, due to the short section of motorway available before I had to turn off, was a result of me accelerating hard to 70 and not really having time to lift off after for it to “settle down”.

- I am hyper sensitive to these sort of things as I ended up rejecting a Hyundai i30 I had purchased a few years back as it displayed this trait.

- If I experience it again I will take it up with the dealer and if he hasn’t got another Crosstar ask to drive the ordinary Jazz EX as this should be the same.

- Looking forward to my next test drive on 5th July - got it for 2 hours this time!

- Yes wife liked surf blue but actually so do I - I think it suits the the character of the car and is a bit different to the whites and greys we have bought recently!