paint bubbling / lacquer peeling

[zesty_bum]

Hello all 

Has anyone experienced this on their Jazz before? I have a 2019 Jazz and the paint work on the rear bumper and boot lid is bubbling (see attached pictures). On the bumper the lacquer is peeling off.

I am concerned that if this is not fixed then it will get worse and potentially cause rust on the boot lid. This car is just over 4 years old and I cannot see how this could be bodywork wear and tear - I have owned dozens of much older cars over the past 20 years and I've never seen this bodywork issue on one of my cars before.

Would a Honda Guarantee have covered something like this?

[UKjim]

Have you owned the car from new, if not it looks like a bad repair job to me.

[monkeydave]

bit of a coincidence its on the same rear corner

[zesty_bum]

I haven't owned the car from new - purchased it from Honda around 9 months ago.

[Lord Voltermore]

I agree it looks like a poor repair job.  The respray may have been done privately to sort out some relatively minor  cosmetic damage without involving an insurance claim.    As such the Honda dealership would have been unaware of any previous 'history '  unless it should have been visually obvious to them at the time.   

It would also take the car outside any Honda bodywork guarantee.   

I doubt a Honda dealer would sell a used car directly to the public  if it had any insurance marker.

I would still confront the dealership about it. You may be able to shame them into covering at least part of the cost of remedial work  . (especially if they were involved in the original  repair, although they might not admit to this)  I'm not sure it would rust  but even so the clear laquer coat is unacceptable. 

[Wilmo]

interesting that it's peeling around the parking sensor, suggests that has been out/replaced and chipped the lacquer.

try asking the supplying dealer about it as there doesn't seem to be any evidence of a recent bump from the photos.

[ColinB]

I had something similar. This was on the top of the tailgate, alongside the high-level brake light, see pic. I got my local equivalent of "Chips Away" to look at it, he pointed out that there was quite a large area of repaired paintwork around it. I've had the car from new, and to my knowledge there's been no repair work in that area, so it looks like it was done before delivery. My guess is that, realistically, some panels will get damaged in the factory so they must have some repair scheme for that. In this case it hasn't lasted as long as it should. I suppose I could have got the dealer involved under the 10 year paint warranty, but in this case it'd be his word against mine about whether I'd had a bodged repair done and frankly life's too short. Couple of hundred quid to my local man fixed it.

[zesty_bum]

Thanks for the responses. I’ll need to get some quotes for fixing the bumper, but planning to contact the dealer in the meantime. Hopefully I’ll have an update soon.

Really have not enjoyed dealing with Honda from sale through to servicing and complaints. Feels like I’m dealing with cowboys. Once the sale is done they’re not interested anymore!

[zesty_bum]

I had something similar. This was on the extreme rear of the roof panel, alongside the high-level brake light, see pic. I got my local equivalent of "Chips Away" to look at it, he pointed out that there was quite a large area of repaired paintwork around it. I've had the car from new, and to my knowledge there's been no repair work in that area, so it looks like it was done before delivery. My guess is that, realistically, some panels will get damaged in the factory so they must have some repair scheme for that. In this case it hasn't lasted as long as it should. I suppose I could have got the dealer involved under the 10 year paint warranty, but in this case it'd be his word against mine about whether I'd had a bodged repair done and frankly life's too short. Couple of hundred quid to my local man fixed it.

Looked pretty bad in the pic. How long after purchasing did you notice the problem? Not sure how they can pin it on us when there is no evidence of bump 

Unfortunately you need a really good eye when buying a car. I spent ages inspecting it. Looked as good as new when I bought it - like red candy 🍭

[ColinB]

Looked pretty bad in the pic. How long after purchasing did you notice the problem?

I think the picture manages to catch the light to make it look worse than it was, it was pretty hard to to see in reality. Spotted it around 7.5 years after purchase, so I'd  guess that's around 8 years after manufacture. Another possibility for cosmetic damage like this is on the ship on it's way from Japan, maybe someone dropped a cargo lashing on it, so the repair might have been done in the UK.

Good luck with the dealer!
(NB I've modded my original post because I realised the repaired area is actually on the tailgate not the roof panel)

[degzi]

Looks like it has definitely had a respray of the panel at some point. Quite badly too if it's giving trouble already.

It will need rubbed back and re-laquered at best.

But if the red paint underneath has bubbled badly it could be beyond it and need taken right back then respray and laquer.

It should only be about £200 tops.