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Honda Jazz Mk4 2020 - / Re: Not very happy with Honda
« Last post by Tombola on Today at 12:07:20 PM »
No, have had the car from new. I’m going to contact the dealer later, see what they have to say.
I find it incredible that the supplying dealer will not provide a car especially if your car has been serviced by them >:(   
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Honda Jazz Mk4 2020 - / Re: Not very happy with Honda
« Last post by chicksee on Today at 11:43:35 AM »
No, have had the car from new. I’m going to contact the dealer later, see what they have to say.
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Honda Jazz Mk4 2020 - / Re: Jazz Hybrid Brake Problem
« Last post by Lord Voltermore on Today at 11:42:33 AM »
I agree. Problem 1 may be a speed limiter is enabled. When you hit the preset speed the car does feel a bit like its being held back.
  Problem 2.   I hardly ever release the handbrake myself.   After many years using a manual handbrake it  did feel a bit  'wrong'  at first that the car was doing it for me  .

Also, could you have 'brake hold' on ?  With this enabled the car is held  when you come to a stop  by maintaining the foot brake pressure that you used to come to a stop. Even after after  you take your foot off the brake pedal.. It doesnt actually set the (electric)  handbrake.   .In this mode  the brakes are released automatically when you press the accelerator to move off again.   Again it initially feels 'wrong' not to be setting and releasing a handbrake yourself..  And if you do try to release the handbrake yourself, its not actually on ,or necessary, so you may inadvertently be applying it instead.  Which can become  a confusing sequence of events. 
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Honda Jazz Mk4 2020 - / Re: Not very happy with Honda
« Last post by Marco1979 on Today at 11:32:05 AM »
If I remember correctly, you only recently bought the car. Since it is not meeting your expectations (being able to drive …) you could ask your dealer to take back the car and ask for a refund. I do not know the length of period this is valid, but as a customer you have some legal rights.
Maybe the choice between a loan car or a refund might persuade them?
It is mind blowing that Honda UK is not more cooperative on this.
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Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by CtrlAltDel on Today at 11:17:24 AM »
What kind of errors do people get when this fault kicks in?

Today my Crosstar broke down on me, AA came and of course by the minute they came the car started again. They told me to drive straight to Honda as he expects it to happen again. It drove fine there.

Prior to the AA arriving , it was indeed lit up like a Christmas tree for 45 mins, and the brake errors flashed up one after the other (I have the subtitles on, because I am stupid) The engine wouldn’t start but the radio etc all were happily kicking in.


I’m leaning towards 12v battery issues but the car gets driven daily , and had a bloody good drive yesterday in particular.  But it’s a 2020 Crosstar, 18k miles,  it’s going to be recalled , so I don’t know what to think.

I am awaiting a call from the general manager as I already have a lengthy complaint in regarding the stupid low/high temp turtle , and I’ll need to update them on today
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Honda Jazz Mk4 2020 - / Not very happy with Honda
« Last post by chicksee on Today at 11:07:29 AM »
Re: my 2020 Honda Jazz crosstar (extended warranty for 5 years)
Have had the brake simulator problem a few weeks ago and Honda have agreed to pay for repair, it's now in the dealers but part not availabe until 20th Feb, I requested a courtesy car but have today received this email from Honda. Not the reply I was hoping for.

Quote
EU HME-CC CTS Honda ukEscalations
To me
 ·
Tue, Jan 21 at 2:25 PM
Message Body

Thank you for contacting Honda (UK) regarding your request for car hire.

Since receiving your case, I have reviewed your request for a hire vehicle. As a brand, car hire is not something we are obliged to do but if certain criteria are met, we will offer this service.

From reviewing your case, I can confirm that we will not be able to offer you a hire car due to the age of the vehicle.
I would like to send my sincere apologies if we have been unable to meet your expectations on this occasion.
If there is any other assistance you require, please do not hesitate to let us know.
Once again, thank you for contacting Honda (UK).
Kind Regards,
Mantas 

Honda UK Customer Escalations
____________________

Honda Motor Europe Ltd.
Honda UK
www.honda.co.uk
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Honda Jazz Mk4 2020 - / Re: Anyone Had 12v Issues?
« Last post by CtrlAltDel on Today at 11:05:33 AM »
I’m not so sure, I think my 12v gave up on me this morning. Its now with the dealer to check
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Honda Jazz Mk4 2020 - / Re: Anyone Had 12v Issues?
« Last post by Lord Voltermore on Today at 10:44:54 AM »
When my current car  (excuse pun)  goes through periods of little use the battery might show less than 12v. Its less than  4 months old.   

I started it this morning.  Initially it showed 12.0V  dropping to 11.7 / 11.6 volts for about a second whilst the computer did its checks, rising to 14.4 charging  voltage  when the ICE started. (It also continues to receive  14.4 volt when in EV mode with the ICE off)

  It was last used a week ago for about 4 miles, parked for a few hours then same journey home. And has only had similar pattern of little use since its last long trip in December.  (long trips  planned soon)   
 
With my previous mk 4 my main concern was that the accepted wisdom for 12v lead acid batteries is that 12v or less means its flat  and liable to irreversible cell damage.   But it was  sometimes  under 12v when little used.  Periodically using a mains trickle charger is probably a good idea but I was too lazy to ever put an extension lead out to the driveway  :-[ . And I only ever used a solar charger once, early on.   Despite this the car never failed to start  in 3 years of  ownership. .

My understanding is the computer does some initial checks .If these are correct it then throws a heavy duty solenoid to connect the high voltage battery which then starts the ICE.  I can accept that 10 Volts  may be enough for these functions.   If there is not enough  power left in the '12v' battery  to  throw the solenoid the ICE wont be able to start but there may be warning lights. But  some external charging or a momentary boost from a battery pack jump starter should be enough for the HV battery to connect and take over. 

 
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Honda Jazz Mk4 2020 - / Re: Anyone Had 12v Issues?
« Last post by Botak on Today at 08:15:29 AM »
May be it is usefull to add a part of the text of an old post of mine regarding the 12v battery during long time stand still:
.........to share our last experience with a long stand still during winter (every time about 2 and a half months). I have already shared the data of the battery-charge of our Jazz in the first 2 years. I can add the figures of this year. For clarity, I give the data of the 3 years together:
2022: departure 12,8V return: 11,9V
2023: departure 12,6 V return:11,6V
2024: departure 12,5V return: 11,7V
Even considering the soft Dutch winters (certainly in a garage), the small 12V battery is quite sturdy. The charge of the battery is deteriorating, but very slowly. And did I first wonder if the battery could cope with one long standstill of 2 and a half months (and was already searching for a fitting EFB-battery for replacement) now my only concern is that I can get exactly the same battery when I have to change the battery in a couple of years......
In two month time I could add the figures of 2025, but I will only mention it when the battery this time says that I have asked too much and that I have to use a charger or I have to replace it. So no news is good news
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Honda Jazz Mk4 2020 - / Re: Anyone Had 12v Issues?
« Last post by 5thcivic on January 21, 2025, 08:51:19 PM »
That sounds like a battery that can show 12v on a voltmeter which requires no current, and a smart charger, display likewise, but cannot supply several amps to fire up the electronics and displays without being charged with some power first.
I am slightly surprised by the 10V figure, but it is perfectly possible for a good battery as plenty to spare to regulate 5V supplies for the electronics and any step up regulators for displays etc.
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