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Honda Jazz Mk4 2020 - / Re: Route “avoiding toll roads” on Sat Nav.
« Last post by Nicksey on Today at 06:10:40 PM »
I always find it offers me the alternative route, but only if the route I programme in is reached quicker via a toll. If for instance I look for a route in East Yorkshire, and I am setting off from my home in Lincolnshire I know I will be going over the Humber bridge. The Garmin will tell me that this is a toll route, and ask me if I wish to avoid it.
I haven't programmed or found an instruction in the menu to do this.. the Garmin just asks me automatically.
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Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by FMIB on Today at 05:43:34 PM »
When I purchased mine in Sept 2022, i took the min Honda finance and paid the balance off after 6 monthly payments, this entitled me to the 5 year service package. The warranty remains at 3 years as the 5 year service on offer at that time is not the same as the customer care package, which adds an additional 2 years warranty and breakdown assistance.
At that time I was not offered a customer care package, which according to the latest website, is available for an additional £399, paid at the same time.
It's not yet clear to me, if I will be able to obtain such a care package prior to the end of the 3 year warranty, since the 5 year service was not paid for, but part of a promotion.
Here is the current small print:

The Plan Price must be paid before the expiry of the applicable campaign period as notified to you on
the Honda UK website or by the Authorised Honda Retailer. Payment of Plan Price after the expiry of the Campaign Period will not be valid and you will not be entitled to the Service Plan.

he details of your Honda Five Year Care Package are summarised below:
Detail
Start Date
Plan Duration
Service Plan
Hondacare Assistance
<<Quote_Retailer_ Product.Quote.Veh icle_Registered_da te__s>>
5 years or 62,500 miles, whichever comes first.
5 years or 90,000 miles, whichever comes first.
Warranty
5 years or 90,000 miles, whichever comes first.
This is made up of the 3 year manufacturer’s warranty which is provided as standard followed by the 2 year Honda Extended Guarantee which is provided pursuant to this Honda Five year care package.


Has anyone actually paid for an extended warranty at the end of the 3 year period and what was the cost and number of years covered?
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Honda Jazz Mk4 2020 - / Route “avoiding toll roads” on Sat Nav.
« Last post by davejazz on Today at 05:03:47 PM »
On my previous handheld satnav, when routing, I was able to select an option of “avoid toll roads”.

Is it possible to do this, on the inbuilt, Garmin unit?

I could find no reference to this, in the instruction book.





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Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by Jinbeizame on Today at 04:56:12 PM »
This is in my opinion the standard practice in motor industry. They choose the market whether product recall is really needed. In my long motoring life (spanning 65 years) I would like to say European manufacturers are worse than Japanese. They seem to ignore many design faults or manufacturing faults up until Government involvement has rarely forced them to do the right thing. Modern cars are designed heavily computer biased, I always drive with this in mind. Modern driver assist functions (auto cruise, etc) are typical examples, no matter how fail-safe system is built-in. Drive safe!!!
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Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by Spodric on Today at 04:50:47 PM »
My Honda Jazz, bought in Feb 2021, has developed this fault. Being a Japanese person I can check this issue in various Japanese sites (official Honda HP, etc), try to find out what's happening there. It appears Honda has issued same (or similar) product recall registered in Japan and China respectively with slightly different tones. In Japan, Honda issued the product recall relating to the failed Brake Operating Simulator involving 530K cars (across the latest models), made btwn 2/7/2018 and 15/9/2022, but in China Honda's recall sounds a little bit different (I think the same issue though).  In Japan, the main culprit is identified as corroded Brake Operating Simulator where excess oil which spilled over the electronic component or contacts, resulting in a loss of signals. The oil mentioned here is applied in production process of the Simulator, not coming from outside the unit.
I have called the Honda Assistant only to be told my Jazz is out of warranty by 3 months, can't offer any help. I thought the Honda 5 year service plan of mine could help in any way but it became clear 5 year service plan is not same as 5 year warranty. Soon I will visit my Honda dealer driving my Jazz with reduced brake performance. I hope my right foot is still strong enough to control the car.  By the way I also have another Honda car, 2022 HRV which use the same doomed Simulator.  I learn Honda has suffered a series of bake issues involving mainly their K-cars in recent years.  Do I look for elsewhere when buying a next car?

Hi. Sorry to read that you have suffered the same brake failure. Glad to hear that you are Japanese. Your input could be very valuable, because in my experience Honda UK and Honda Japan appear to be making inconsistent statements and decisions about the same brake failure problem.

My 5 year service plan document date 09 December 2020 is headed Honda 5 Year Care Package. You should check your document from Honda to see what it does in fact cover. Hopefully yours will be identical to mine. Your dealer service department should see that there is a 5 year warranty in place if they bother to check it properly on their computer. My dealer overlooked it and told me that the 3 year warranty had expired and quoted me the cost of the repair, until I reminded them that I had the 5 year warranty extension. Then they checked and admitted I was right.

My Honda 5 Year Care Package includes the 5 year Warranty and 5 year Hondacare Assistance. The Honda Administration Office that I contacted confirmed that the "repair" i.e. replacement of the failed brake simulation module would be covered by the Warranty, assuming that the dealer diagnosed this issue, which they did. The dealer obtained Honda's authorisation to carry out the repair under Warranty. The Hondacare Assistance is effectively AA Relay Plus, so there should be no need to risk driving your Jazz to the dealership without assisted braking. I arranged that the AA should tow mine to the dealership workshop, after the AA agent had confirmed that my Jazz couldn't be repaired at the roadside, and was not driveable.

Let us know if you in fact have the 5 year extended warranty. It doesn't surprise me that Honda UK isn't playing fair now that more of these brake simulator module failures are occurring. Yours is the 10th example on this thread. Don't let Honda UK fob you off and make you pay unnecessarily.
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Honda Jazz Mk4 2020 - / Re: Power Window Failure
« Last post by tfw7 on Today at 04:41:17 PM »
This reminds me of the time I told my garage that my rear windows would not open at all (this was on a previous car, Clio)
The mechanic very politely told me it was because I had engaged the child lock without realising....
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Honda Jazz Mk4 2020 - / Re: Code maintenance notice
« Last post by tfw7 on Today at 04:38:52 PM »
I wanted to ask @tfw7 can you list me step by step what items I need to click on the Honda UK website to find that maintenance manual?
Thanks for your help
I did a google search "honda UK service codes"
which took me to https://www.honda.co.uk/cars/owners/service-reminders.html
then I selected hybrid jazz
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Honda Jazz Mk4 2020 - / Re: Code maintenance notice
« Last post by Jazzist on Today at 03:44:21 PM »
See under my photo 2021.
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Honda Jazz Mk4 2020 - / Re: Mk4 2021 Jazz Brake failure
« Last post by Kremmen on Today at 02:57:04 PM »
Which just confuses me why some countries are being ignored

If Japan and China have a recall then why not global !!!!!
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Honda Jazz Mk4 2020 - / Re: Code maintenance notice
« Last post by Wonder on Today at 02:24:36 PM »
Thanks for the info, at least it's not just me that needs to change the brake fluid.
How old is your car?
I wanted to ask @tfw7 can you list me step by step what items I need to click on the Honda UK website to find that maintenance manual?
Thanks for your help
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