That was my line of thought but Honda UK are adamant that it is not their car, software or anything to do with them.(very helpful attitude indeed) The dealer is also of the same opinion, however he has to 'tow the company line' as he does only sell Honda's.
My phone manufacturer has been most helpful and is investigating the issue, but to date without any conclusion.
Time is running out, as is my patience, Honda may well be getting their fancy new Jazz Sport Navi back as I believe that it is not fit for purpose, despite Honda UK's opinion of 'if it goes from A to B and because it is a car then its fit for purpose' They also pointed out the make cars not phones, so why pack the car with fancy electronic gizmos, made by a third party which don't work, especially as their advertising highlights these so called driver enhancements.
My faith in Honda as a brand has gone, once known as a reliable car manufacturer, they have fallen in line with the rest of them.
Out looking for a good quality reliable car which does what it says in the brochure....... Don't suppose one exists, something to do with Rocking Horse poo or hens teeth.