Safety Recall - Fuel Pump

[monkeydave]

my 2018 Sport is booked in next month , asked for the fuel filter to be replaced at the same time as due at 6 years according to the service schedule.

They are charging £81 for the filter with no labour charge but asked to keep the car for an extra hour !

so how long in total are they having the car, hope it goes well keep us informed how it goes

[Beanbag]

^^^ Strange . as when mine was done , I was told the filter was part of the job , which in all ,
took 90 minutes.No charge to me was made.

[pebbles]

monkeydave ........ originally 90mins now they want 2 1/2 hours.

be interesting to know what they actually change on this recall , or if it's just a check.

The only info. I found was

" Affected vehicles may be equipped with a fuel pump module manufactured with low density impellers . 

  The Recalled vehicles will have the fixing checked and corrected as necessary by an official HONDA
  MOTOR CO service

  The affected fuel pumps will be replaced "

Maybe the pump can be replaced seperately from the filter assembly.

[BlueMonday]

I took my car in for the replacement fuel pump yesterday, appointment was for 10:30.
I saw the mechanic get my car from the car park at 10:55 and saw him park it back at 11:55

I was called to reception where the lady told me they had performed a health check which I did not know they were going to do. I was also sent a 3 minute video where the mechanic was testing the brake fluid, measuring the thickness of the brake discs and tread on the tyres checking suspension and more.

They use a green, amber and red system.

Brake fluid amber, the level is fine as I checked it the day before but apparently it measures moisture content.
Front brake pads Red, 75% worn.
Front discs amber, 19.6mm.
Rear discs Red, 8.1mm.
2 front tyres, amber 3.6mm.
£527.

I asked about the old fuel pump and she said there were no leaks and no damage.

I was taken by surprise with the health check and forgot to ask if the M.o.T recall notice had been taken off.

It is still there today, I will give it a couple of weeks and if still there give them a call.

[Basil]

^^^ Strange . as when mine was done , I was told the filter was part of the job , which in all ,
took 90 minutes.No charge to me was made.

They initially wanted to charge me an extra £80 but then said it was included in the recall work.

[Beanbag]

Just goes to show that you just cannot trust them.
Wonder if anything was done to mine or did it just sit there for 90 minutes ?

[BlueMonday]

Just goes to show that you just cannot trust them.
Wonder if anything was done to mine or did it just sit there for 90 minutes ?

I am assuming the health check took at least 30 minutes, all the wheels came off, checked under the bonnet
to test the battery and fluids, checked suspension all the lights, in the boot and loads more.
So maybe the fuel pump change took 30 minutes, maybe less.

[monkeydave]

i think the fuel filter is in the plastic canister and not the strainer pickup so they may put a new strainer on but the filter is in a canister form as in the picture

they wanted to charge me for a new fuel filter last sept on the service for around £160 if i recall so it cant be the strainer like i thought

[Beanbag]

Just goes to show that you just cannot trust them.
Wonder if anything was done to mine or did it just sit there for 90 minutes ?

I am assuming the health check took at least 30 minutes, all the wheels came off, checked under the bonnet
to test the battery and fluids, checked suspension all the lights, in the boot and loads more.
So maybe the fuel pump change took 30 minutes, maybe less.

What health check? none done on mine !

[NathanC67]

The health check is standard every time I take my car to my Honda dealership.

When I enquired that there would be no charge for the recall work I was told that it would be free but they may charge for a fuel filter replacement if they thought it would be required while they were working in that part of the car.

As it was the work was completed with no charge and they never mentioned the fuel filter.

[UKjim]

Are we sure that Honda dealers are changing the fuel pumps or just inspecting them & not replacing them unless they are the pumps with the suspect impellers?


Sent from my iPhone using Tapatalk

[Beanbag]

No.

[NathanC67]

Don't they know which cars have the suspect impellers from the VIN? I thought that was the whole point of the targeted recall.

According to my receipt the "6FEdx fuel pump motor" was replaced at a cost of £270.83 (ex VAT) which was then discounted because of "bulletin su0300215uk"

[Krs]

They are charging £81 for the filter with no labour charge but asked to keep the car for an extra hour !

SCAM ALERT!
Do not get fooled by a dealer to charge you extra for a mysterious fuel filter replacement. The new fuel pump they replace as part of the recall should come with the fuel filter attached and the whole thing is simply inserted into the plastic fuel pump assembly. There is no requirement whatsoever for any extra parts or labour hours.

To quote you extra £80 and trying to make it look credible by quoting 1x extra labour hour is pure fraud!

Also, be extra careful with the "free" vehicle quality checks which normally end up with a quote for hundreds of £ for jobs and parts replacements, that you probably don't need at all.

Regretfully, these days, some of these guys have no shame trying to part you with your hard earned cash!

 

[monkeydave]

i do believe the fuel filter is inside the canister itself and is not the fuel pickup screen clipped to the fuel filter

i still am unsure if i will get it done or not as there is a lot of room for making a mistake with the fitment