Mk4 2021 Jazz Brake failure

[Kremmen]

The biggest Civic issue is the 10G 1 litre wet belt snapping prematurely destroying the engine

I've seen dozens of posts about this and Honda have issued a recall on a selected range of VIN numbers

However, there are still dealers who say they know nothing about it

[Marco1979]

If a Honda dealer says they don’t know about these common defects, then it is a very easy decision for me: go to another dealer. They are either lying to you or they do not want to be properly informed.
I had this with the dealer in Utrecht (NL); they are not allowed to touch my car any longer!

[madasafish]

Honda USA have seen MAJOR warranty problems over the past two years..  across a range of engines and CVT transmissions.
No longer in top reliability tables.

[5thcivic]

This is true unfortunately, Honda always used to be in the top 10 of reliability surveys years ago, but is now middle of the road - probably buying too many Chinese parts for cost. Mind you not as bad a VW, Audi or Mercedes!

[embee]

Having spent over 4 decades in the motor industry in design and development I do find it depressing that these basic issues crop up these days. The wet cam belt was a fine idea but the risk assessment of such an item, failure mode and effect analysis , (FMEA), shouts caution to any engineer. How might it fail,  what's the likelihood,  and how bad is the result? All the manufacturers who went down this route must have come up with the same FMEA result,  you have to be extremely confident it'll work long term to go there. Obviously the deterioration rate was under estimated,  did they miscalculate and do accelerated ageing test with the wrong factors? They  must all regret the decision now.
As we used to say, you get no points for trying,  only succeeding. Always pays to be a cautious engineer.  A project leader at NASA once said  the difference between physicists and engineers is that physicists like surprises, engineers don't.

[MikeRO]

Stellantis announced recalls over a similar issue for a couple of their hybrid models.
https://www.reuters.com/business/autos-transportation/stellantis-recalls-over-20000-hybrid-suvs-us-over-brake-pedal-concern-2024-10-16/

[Spodric]

Back on topic. I said previously that I would post an update on my brake simulator unit failure claim against Honda (UK).

The lengthy dispute with Honda has finally reached a satisfactory conclusion. I cannot say more, for the kind of reason alluded to by Madasafish at post #549 on page 37 of this thread.

My humble thanks to all the Club Jazz posters for their moral support, and useful information and documents.

Good luck and best wishes to Jazz owners who are in a similar situation. Whenever you need a boost, listen to the late Tom Petty's song: I Won't back Down. Inspirational.

[madasafish]

Well done for sticking to your guns.
An NDA is a cheap price for full? settlement

I expect no return  comment.

[davejazz]

Well done for sticking to your guns.
An NDA is a cheap price for full? settlement

I expect no return  comment.

Sounds like a HO/NDA good result to me!

The sort of result, that tilts the balance in favour of keeping the car, after the guarantee.

[Hicardo]

I couldn't hang around and take the risk whilst Honda sorted out their position on the matter, so I went with an additional cost 2 year warranty.  No regrets.  Peace of mind is calming. 

You could argue it's 500 quid wasted, but the warranty of course covers most things apart from the consumables.  I did think I had the 5 year freebie warranty, but alas when I double checked I had the 5 year service plan but not the 5 year warranty.  Bit of sharp sales at point of purchase, and me not checking the paperwork thoroughly.   

[coldstart]

There is some good news!

It seems that Honda (at least in Germany) has started to contact Jazz owners regarding an impendig recall for the failing brake simulators: https://www.motor-talk.de/forum/break-simulator-failure-t7851819.html

For those unfamiliar with the German language: The gist is that several members have received letters from Honda informing them of the problem, that spare parts are being accumulated and that there will be a recall once the parts become available.

Moreover, Honda stresses that there is no imminent danger and that the cars can be used normally until the exchange.

Let us all hope that this incentive will be extended beyond Germany!

[Tombola]

It is my understanding that Honda has recalled cars in the far east for rectification, surely they wouldn't carry on producing cars for other markets knowing they are fitting a faulty brake simulator on the production lines, this was my thinking when I ordered my 2024 Jazz, hope I'm right   

[davejazz]

There seemed to have been a flurry of this issue a while ago, but I don’t recall seeing any recent failures.

Are we still getting failures reported, perhaps on other forums?

[Bluenile74]

My 2020 Jazz Hev failed today, awaiting test by the dealer tomorrow, but all the dash lights on and the AA guy said prepare yourself for a big bill. Shocking situation for a car with just 27,000 miles on the clock! I've come across an article by a mechanic who believes the servicing procedure is at fault as well as an iffy part (Mine has just had a service, no faults prior to that).

[peteo48]

My 2020 Jazz Hev failed today, awaiting test by the dealer tomorrow, but all the dash lights on and the AA guy said prepare yourself for a big bill. Shocking situation for a car with just 27,000 miles on the clock! I've come across an article by a mechanic who believes the servicing procedure is at fault as well as an iffy part (Mine has just had a service, no faults prior to that).

An interesting slant - thanks for posting. Just an impression but I sense that a critical time for failure is just after a service, especially if the brake fluid has been changed. I had a 3 year service on the 15th of October