My Honda+ subscription?

[JamXRS]

Hi there,
My one month trial of My Honda+ app ends tomorrow.
I am baffled as to why there's no way of checking or renewing the subscriptions anywhere on the app!
Or am I being too thick?
Sorry for not posting screenshots, as you may know the app does not allow it.
Thanks!

[Steve_M]

You need to go to the app garage, from the home screen select the small car icon at the top right, then select "manage" this will give a list of options, one of these is "Subscriptions" there you should find the applicable subscription to activate.

[JamXRS]

When I tap on that little car icon, there's just a screen with a loading circle saying "working".
Nothing else. Am I doing something wrong here or is it just a bad app

[Steve_M]

I would force close the app and restart the phone, its certainly not an issue I have seen with my "My Honda+" app.

[Kenneve]

Have just checked out the MyHonda+ app on my phone and it works exactly as Steve_M  describes.
The App is FREE for 3 years, from the date of first registration, so I guess with JamXRS's car being listed as a 2020 model, the App will have expired. I'm confused by his comment about the 1 month trial, is that something the dealer has included?

I find the App to be very useful, with all my journeys recorded, speed, distance MPG etc, but for me the main feature is the Car Locator (Tracker) which can tell me where the car is at all times, obviously very useful should the car be stolen.
So 1 question, If the car was stolen, would the perpetrator know that the Car Locator was working and would he be able to disable it in the car?

[5thcivic]

A professional thief would know, but I doubt he would be interested in a Jazz. Joyriders on the other hand... could be useful?

[Steve_M]

The car locator can easily be turned off in the cars Audio Units menus, just by turning off the location and data sharing.

[JamXRS]

The App is FREE for 3 years, from the date of first registration, so I guess with JamXRS's car being listed as a 2020 model, the App will have expired. I'm confused by his comment about the 1 month trial, is that something the dealer has included??

The app is free for 3 years if you had the car from new, but I bought mine in 2024 and it's from 2020. The previous owner never activated the telematics unit. So what I got is the one month trial you get after the car passes 3 years old.
My one month trial has expired and when I tap the car icon, only a loading screen appears, says "working..." nothing else. So sadly I can't renew the subscription. I may contact Honda support, I have force closed the app, restarted etc nothing changes.

[Kenneve]

My one month trial has expired and when I tap the car icon, only a loading screen appears, says "working..." nothing else. So sadly I can't renew the subscription. I may contact Honda support, I have force closed the app, restarted etc nothing changes.

I think you will find that the E-sim in the vehicle, has to to be activated by the dealer, prior to your setting up.
Have a look at,   MyHonda+Set-Up-&-Pairing-Instructions-GB_120723.pdf
This gives the full setting up procedure and page 4 mentions the dealer input.