Clubjazz - Honda Jazz & HR-V Forums
Honda Jazz Forums => Honda Jazz Mk3 2015 - 2020 => Topic started by: la14oldie on January 17, 2024, 11:38:17 AM
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For those who do not already know, the Garmin Maps Europe 2024 are now available!
I have just installed them and, apart from a couple of dodgy looking messages at the start of the upload to the car (which disappeared without any action from me), the process went smoothly.
Happy motoring!
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checked mine , no update available, maybe because I'm now having to pay as the 5 years free has expired.
Still on 2023, software version 3.39.
Perhaps Garmin / Honda are not bothering with upgrades for cars over 5 years old even if paid for.
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checked mine , no update available, maybe because I'm now having to pay as the 5 years free has expired.
Still on 2023, software version 3.39.
Perhaps Garmin / Honda are not bothering with upgrades for cars over 5 years old even if paid for.
Last year I've paid for the update. I mean, last year I received the message that there was an update but my free support was ended, so I had to pay (and I did it) to get the NT2023.0.
Now still no messages about updates...
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Really strange, still no updates for my unit, software version 3.45, Italy, maps version Europe 2023.0
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Map update finally avaiable for my Jazz, price 22,33€.
Tried this morning, update failed due to "not enough free space in the unit" error message.
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UK update now available , £21.31 , for those of us with cars over 5 years old.
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Map update finally avaiable for my Jazz, price 22,33€.
Tried this morning, update failed due to "not enough free space in the unit" error message.
I've been struggling with this error for a week or so after trying to update my 2017 Jazz NAVI with 2024 maps. All previous years updates I've tried have been successful. Local dealer says they have never seen that error before. I've tried a reboot with the buttons on the console but that didn't clear it. Phoned Garmin who sent me instructions for freeing up space by deleting unused voice files, etc - but they are all integral in the car unit and inaccessible to me. Dealer suggests I try a 'hard reset' by removing earth strap on battery for an hour but I'm reluctant to try that in case it causes more problems.
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Typical Garmin cue card reply
Yes you can do all manner of things on a standalone PND to free up space but not on the Honda built in unit
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I've given up with it too, I guess Garmin and Honda will be blaming each other for the foreseeable future.
No big deal as now using Google maps most of the time , directions played through Bluetooth.
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I've given up with it too, I guess Garmin and Honda will be blaming each other for the foreseeable future.
No big deal as now using Google maps most of the time , directions played through Bluetooth.
Do you have to select Bluetooth input on the head unit or does it work if you are using the car's radio? Last time we used the phone was in an emergency and my wife held the phone. We were aware of a closed motorway which the cars Navigation was directing us to whereas the phone redirected us correctly. I don't know if my or my wife's phone was connected to the car as both have the capacity to and don't know how to determine which is linked if both present.
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Map update finally avaiable for my Jazz, price 22,33€.
Tried this morning, update failed due to "not enough free space in the unit" error message.
I've been struggling with this error for a week or so after trying to update my 2017 Jazz NAVI with 2024 maps. All previous years updates I've tried have been successful. Local dealer says they have never seen that error before. I've tried a reboot with the buttons on the console but that didn't clear it. Phoned Garmin who sent me instructions for freeing up space by deleting unused voice files, etc - but they are all integral in the car unit and inaccessible to me. Dealer suggests I try a 'hard reset' by removing earth strap on battery for an hour but I'm reluctant to try that in case it causes more problems.
The issue could be the update file size: while previous map updates were about 8gb, this is 9gb and it could be too big for our memory pack.
Next weekend I will try to install it again, even installing again the unit firmware.
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My experience with the MK4 Garmin update would backup the file size issue
After my last Garmin update the MyMaps display shows data from 2021, 2022 and 2023
On the Garmin standalone units the whole database is replaced so MyMaps just shows the latest. I suspect at some point in the future the MK4 will become full and will need a full clear out just like the MK3 mentioned here
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I've given up with it too, I guess Garmin and Honda will be blaming each other for the foreseeable future.
No big deal as now using Google maps most of the time , directions played through Bluetooth.
Do you have to select Bluetooth input on the head unit or does it work if you are using the car's radio? Last time we used the phone was in an emergency and my wife held the phone. We were aware of a closed motorway which the cars Navigation was directing us to whereas the phone redirected us correctly. I don't know if my or my wife's phone was connected to the car as both have the capacity to and don't know how to determine which is linked if both present.
I pair the phone with the head unit ( Honda HFT ) and select bluetooth audio input , open Garmin maps and in the settings / navigation enable play voice over bluetooth.
If I want some music or radio ( BBC Sounds app ) at the same time I use the phone and the music will automatically reduce in volume when Google maps is giving voice directions.
There is also an option in GMaps to play or not to play the voice directions during phone calls
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My experience with the MK4 Garmin update would backup the file size issue
After my last Garmin update the MyMaps display shows data from 2021, 2022 and 2023
On the Garmin standalone units the whole database is replaced so MyMaps just shows the latest. I suspect at some point in the future the MK4 will become full and will need a full clear out just like the MK3 mentioned here
In the first step of the map update, the unit writes a folder on a pendrive (called Garmin) with a file (garmin device.xml) containing all info about the unit, including the avaiable memory size.
In the second step, this file read by GarminExpress app running on a pc is used to generate the proper set of update files, and I think that the avaiable memory size should be considered. This does not happen because the unit, once reconnected the pendrive, says "not enough free space in the unit".
To be precise: EU2023 7,68GB, EU2024 8,41GB.
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Map update is no more avaiable for my unit, I hope Garmin is trying to fix the size issue.
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I wonder if it's a Garmin issue or the headunit capacity ?
On the older Garmin PND's, rather than use a SD card to boost storage I reduced my maps from full Europe to just UK & Ireland
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On the older Garmin PND's, rather than use a SD card to boost storage I reduced my maps from full Europe to just UK & Ireland
That's the sort of fix I would find acceptable but tailoring the map update files doesn't seem to be an option in Garmin Express - it's either all of Europe 2024 or nothing. At the very least, I think the latest set of EU maps (2023) small enough to fit into the head unit should be made available. Otherwise, if for some reason the satnav mapset becomes corrupted there will now be no means of obtaining a set of maps which can be reloaded. There seems to have been monumental lack of foresight in the Garmin/Honda design team to have provided a system with such a limited headroom in the map storage capacity.
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I wonder if it's a Garmin issue or the headunit capacity ?
I use to keep as backup in may NAS the last map set uploaded in the unit, so a couple of days ago I tried to upload again in the Connect the EU 2022 version: the process went fine, so there are at least 7,7GB memory working. Opening the .xml file generated by the unit during the first step of the update process, I can read:
<Volumes>
<Volume Name="Internal-0" Id="1017266152" Free_space="608710656" Permissions="1"/>
<Volume Name="Internal-1" Id="1017266152" Free_space="1302839296" Permissions="-1"/>
</Volumes>
so Garmin Express knows the capacity of the unit and should generate the proper set of files. The EU2024 is 0,6GB bigger than the EU2022 reaching 8,4GB.
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My xml file shows similar, but not identical, indications of free space to what jazzaro has published. However, I don't see how Garmin Express could tailor the EU map files to the available storage space without reducing the area of coverage - and for that it would have to know which regions are of interest to the user.
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With my Garmin standalone you could specify areas to make it fit your capacity. IIRC it was not just a choice of dropping back from 'all Europe' to UK and Ireland only. I think you could selectively exclude outlying areas such as those parts of Russia, Turkey etc sometimes included on European mapping.
If full coverage now exceeds the capacity of some units I dont see why Garmin cannot give a choice of Europe update versions with slightly reduced coverage to fit under 8GB. I think they already limit the area of updates based on the price you pay. eg UK and Ireland only , Western Europe only, All Europe, etc. Why not add an all Europe sub 8gb version? . (Or versions- You chose which are coverage best suits your needs. ) Its bad enough that they might render a standalone obsolete in this way, but they shouldnt be able to do it on a unit fitted to your car, if you willing to pay for updates.
I believe the Garmin Explore web site lets you manage way points and routes etc on some GPS trackers. But as far as I know it cant be used to download the map updates to your computer , delete map files for countries you dont need and then upload a smaller update to the car. Unless someone knows different :D. Possibly a security risk to their paid for updates
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I'm still of the opinion that the problem is that each update isn't wiping all previous data, as seen in the MyMaps screen where, on mine at least, it still shows it has data from 2021,2022 and 2023
The head units are slowly filling up
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My xml file shows similar, but not identical, indications of free space to what jazzaro has published. However, I don't see how Garmin Express could tailor the EU map files to the available storage space without reducing the area of coverage - and for that it would have to know which regions are of interest to the user.
Yep, hardly GE can tailor the update but it could immediately give an error message when you connect the pendrive to the PC. I've paid for the update BEFORE getting the error message.
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I'm still of the opinion that the problem is that each update isn't wiping all previous data, as seen in the MyMaps screen where, on mine at least, it still shows it has data from 2021,2022 and 2023
The head units are slowly filling up
Something could still be stored, yes..
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I've got no intention of updating my built in maps
I'm perfectly happy using Android Auto Google Maps. Far superior IMO
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Well, that sounds a good scheme if available. But is the Jazz Mk3 compatible with Android Auto?
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Well, that sounds a good scheme if available. But is the Jazz Mk3 compatible with Android Auto?
No.
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Note to self ...... must pay attention to the Jazz model
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been using Google Maps a lot more now , already found some advantages over the onboard Garmin.
- I prefer the satellite view
- advises of closed roads and reroutes automatically
- advises of traffic congestion.
- can work out the route at the desk on the PC and send directly to the phone.
- can set the route by touching the screen and placing pins for start and destination.
no doubt there's more I haven't found yet and probably disadvantages too.
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I like to use built-in navi in my GK Jazz, because it is there in appropriate position and always usable without any connection, either data or power supply or need of any holder.
I use my smartphone as navigator in rental cars abroad, and it is such a hassle that I really don't like it.
I really hope I can load the latest map update to my Jazz unit.
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I'm still of the opinion that the problem is that each update isn't wiping all previous data, as seen in the MyMaps screen where, on mine at least, it still shows it has data from 2021,2022 and 2023
The head units are slowly filling up
Something could still be stored, yes..
I've checked MyMaps and only the 2023 map set is shown. But I do agree that residual redundant files could be left over from previous uploads if the IT housekeeping isn't very clever. I do seem to have coverage for the whole of Europe, divided into two regions, North and South. In my circumstances I guess I could manage with just EU North, if it's a question of saving space, but I wouldn't know how to tailor the download to build maps for just this region.
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Same for me.
Tried:
- factoy reset, done
- reinstall 2023 maps, done
- using a brand new 16GB, FAT32 formated pendrive, done
Now I want to downgrade the unit to RC6 firmware, install some filemanager app and search for old files.
I also want to contact Garmin, asking why Garmin express now is saying no map updates avaiable for my unit, still with 2023 maps.
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Same for me.
Tried:
- factoy reset, done
- reinstall 2023 maps, done
- using a brand new 16GB, FAT32 formated pendrive, done
Now I want to downgrade the unit to RC6 firmware, install some filemanager app and search for old files.
I also want to contact Garmin, asking why Garmin express now is saying no map updates avaiable for my unit, still with 2023 maps.
I've had a similar experience. I've used a new USB stick to get the satnav data from my Jazz and today Garmin Express doesn't indicate that any update is available for the 2023 map set - in spite of the fact that I have the too large 2024 mapset on my original USB stick, downloaded a couple of weeks ago. Optimistically, this may indicate that Garmin are aware of the problem and are looking for a fix. On the other hand, they may have decided that the Honda unit is obsolete and not worth bothering with!
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Optimistically, this may indicate that Garmin are aware of the problem and are looking for a fix. On the other hand, they may have decided that the Honda unit is obsolete and not worth bothering with!
Obsolete after less than 7 years ?? ?? ??
No problem, this is the way!
(https://www.driving.co.uk/wp-content/uploads/sites/5/2017/03/navara-03.jpg)
I work near a Honda dealer, I will park everyday my Honda in front of the dealer (free park slots) with a billboard on the windshield, BEWARE, HONDA CARS BECOME OBSOLETE AFTER SEVEN YEARS.
Then I will wait...
No, I warmly hope for your first assumption.
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When I bought my Garmin Nuvi 58 standalone a few years ago it had free map updates "for life" . In theory for the rest of my life , ;D
Then they changed the definition to "for the life of the unit" Fair enough, If its broken I wont need to update it.
But they changed it again to something like "for the intended design life of the unit" .In other words they can stop issuing new updates whenever they want even if the unit is still in good working order.
I suppose they always had the option of stopping ."You have our latest update.It was Issued 25 years ago " :P
To be fair I am still getting free updates for it. - more frequently than those for the Honda unit. >:(
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I updated my maps to be bitterly disapointed with the "upgrade". We are off to Ireland in the summer for a few weeks and wanted to have the postcodes working as they now have postcodes or eircodes which were introduced in 2015 I think and are great. Our Kia has satnav which supports this but alas not the Garmin HONDA upgrade. So my view is don't bother.
Should have checked before I parted with my money but then again I trusted Garmin to be up there with the best, how wrong I was.
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Well , thought I'd try to update again. Still getting no update available even though still on 2023 ( my standalone is now on 2025 ).
This time I had a long chat with Garmin technical support and was told that , as from Jan.31st , Garmin are no longer supporting the Honda units. Presumably this means only the ones over 5 years old . Not sure if just the Jazz but got the impression it was all models.
Gave Honda UK a ring to try to get more info. but , predictably , they know nothing about it.
So it remains to be seen if this is a temporary issue ( technical problem ) or permanent .
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Last weekend when I fired up Garmin Express to update it I got the blue circle with a 1 in it signifying that there is an update available
I'm not bothering this time round though as I've never used the built in SatNav
I can't check again till the weekend as my PC is at the daughters house due to my house move and renovate
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a bit more info. , Garmin got back to me , they are aware of the problem and are working on it.
It is a temporary technical issue which they hope to resolve , all those that phone in about the problem have been added to the group case file , their email addresses logged and they will be notified as soon as the update becomes available.
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Thanks for passing on the latest news from Garmin. I contacted Garmin support by email back in January requesting help with the problem so I hope I'm in the case file.
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a bit more info. , Garmin got back to me , they are aware of the problem and are working on it.
It is a temporary technical issue which they hope to resolve , all those that phone in about the problem have been added to the group case file , their email addresses logged and they will be notified as soon as the update becomes available.
Latest response from Garmin after contacting them by email regarding non-availability of Europe 2024 map update for 2017 Jazz:
"Thank you for contacting Garmin.
Regarding Honda 2016 map update - if there is no update offered in the Garmin Express app, this means that you will need to contact the Honda dealer to get the map update.
Kind regards,
Aleksandra
Garmin Europe"
Do I believe this or should I continue to wait in hope that Garmin will come up with a solution?
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There was a time when the map update was indeed via a dealer. This was because of the earlier SatNav DVD's being easily copied and distributed
Garmin don't seem to understand that later vehicles have their own mapping and the ability to self update via Garmin Express has been the norm for some years now
Garmin support are frequently useless
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I had just prepared the USB in the car and was about to pay the £21.31 but thought 'I'd better check the forums' and I'm glad I did. I can see that the old maps are still on the head unit so I suspect I have no room for the new set of maps, like some people have found.
It's not a lot of money and I could risk it, but I would be rather annoyed if it doesn't work. The car is 2018 reg but it still feels new to me!
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It's not a lot of money and I could risk it, but I would be rather annoyed if it doesn't work. The car is 2018 reg but it still feels new to me!
It's not clear to me which models of Jazz are actually affected. My Jazz was first registered in 2017 and could be a 2016 model, I guess. I am not now even being offered a 2024 map update on Garmin Express, though I was back in Jan/Feb. I think the trick is to look at the xml file on the memory stick you prepared in your Jazz. Scroll to the end of the file and look for the memory available in your head unit. If it's similar to that published in jazzaro's post (round about reply #17 in this thread), I would think that the 2024 maps wouldn't fit.