Author Topic: Safety Recall  (Read 443513 times)

shufty

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Re: Safety Recall
« Reply #45 on: September 29, 2022, 02:19:43 PM »
...Letter rec'vd, car booked in for 1st service next week but camera recall fully booked up so not on the radar until next year!!

Jazzik

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Re: Safety Recall
« Reply #46 on: September 29, 2022, 03:02:09 PM »
I don't understand how such a dealer organizes his work.
For the cars concerned, our dealer does the update during a service.
The update may take a bit more time than the service, but still: for the customer once driving, in the workshop two jobs at once.
If nothing goes right, go left!

shufty

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Re: Safety Recall
« Reply #47 on: September 29, 2022, 03:39:22 PM »
...They said the recall can take all day. They have your car all day for the service but obviously are not working on it all day. This would mean two visits...

Jazzik

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Re: Safety Recall
« Reply #48 on: September 29, 2022, 04:00:16 PM »
Wow! Ours was done well within 4 hours... service plus update.
If nothing goes right, go left!

Neil Ives

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Re: Safety Recall
« Reply #49 on: September 29, 2022, 04:33:12 PM »
I don't understand how such a dealer organizes his work.
For the cars concerned, our dealer does the update during a service.
The update may take a bit more time than the service, but still: for the customer once driving, in the workshop two jobs at once.
I was told that the car needs to be live while the update is carried out and that can block service operations. However, my first service and update was done in a day.
Neil Ives

Hicardo

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Re: Safety Recall
« Reply #50 on: September 29, 2022, 09:02:58 PM »
my safety recall update has now been done. they wanted the car for 7.5 hours, but I was advised by the technician, it normally takes 2.5 hours, but they have known it take up to 4 hours.  Mine came back without the infotainment functioning properly, took it back and they sorted it within 5 mins. 

anyone that had their car in for this already - did you get a complimentary wash / vac? ::) 

Hub

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Re: Safety Recall
« Reply #51 on: September 29, 2022, 09:14:50 PM »
Yes for complimentary Wash and Vac + complimentary loan car for the 5 hours they had the car.

Hicardo

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Re: Safety Recall
« Reply #52 on: September 29, 2022, 10:43:27 PM »
Cheers Hub, interesting.  I had the complimentary loan car too, but no wash / vac....apparently my dealer did this for services but not for safety recalls !!   :o

Neil Ives

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Re: Safety Recall
« Reply #53 on: September 29, 2022, 10:54:41 PM »
my safety recall update has now been done. they wanted the car for 7.5 hours, but I was advised by the technician, it normally takes 2.5 hours, but they have known it take up to 4 hours.  Mine came back without the infotainment functioning properly, took it back and they sorted it within 5 mins. 

anyone that had their car in for this already - did you get a complimentary wash / vac? ::)
Yes to the cleaning. They lent me* a Jazz for 24 hours.

*I had to pay £20 for the loan car. Presumably for insurance purposes. I also had to replace the fuel I'd used.
Neil Ives

Neil Ives

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Re: Safety Recall
« Reply #54 on: September 29, 2022, 10:55:47 PM »
Cheers Hub, interesting.  I had the complimentary loan car too, but no wash / vac....apparently my dealer did this for services but not for safety recalls !!   :o
Ah, mine had its first service during the same visit.
Neil Ives

Kremmen

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Re: Safety Recall
« Reply #55 on: September 30, 2022, 05:13:13 AM »
I've not had any recall yet but considering it can take all day they would need to keep it overnight due to my daytime availability and their distance from me.
Let's be careful out there !

Neil Ives

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Re: Safety Recall
« Reply #56 on: September 30, 2022, 09:30:30 AM »
I've not had any recall yet but considering it can take all day they would need to keep it overnight due to my daytime availability and their distance from me.
I'm a fair distance from my dealer. I needed to drop off my car and pick up the 'loan' car the evening before the day of the work.
« Last Edit: September 30, 2022, 12:26:02 PM by Neil Ives »
Neil Ives

Lord Voltermore

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Re: Safety Recall
« Reply #57 on: September 30, 2022, 09:49:50 AM »
 Why not an IT person with a laptop  who comes to you at home/work ? Saves them having to use trained  mechanics and taking up workshop space.  Or having to provide courtesy cars, or picking up and dropping off.
« Last Edit: September 30, 2022, 09:51:51 AM by Lord Voltermore »
  Trust a dog to guard your house  , but not your sandwich

MRCLICKCLICK

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Re: Safety Recall
« Reply #58 on: September 30, 2022, 09:56:06 AM »
I had a booked service, and before the due date I contacted myHonda garage about the recall ( no letters arrived - just the heads up from this page) and they said OK to do on same time. Went for the service - all done at the same time - but they did have it a few hours longer - but that didnt matter - all done same time. Simples.

Lord Voltermore

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Re: Safety Recall
« Reply #59 on: September 30, 2022, 10:46:12 AM »
Went for the service - all done at the same time - but they did have it a few hours longer - but that didnt matter - all done same time. Simples.
I need to travel to a choice of three other towns, all too far to conveniently drop the car off , go home then return. I dont mind killing 3 hours or so  in town for a normal service (one is a popular tourist destination)   but  much longer than this makes it a whole new ball game of inconvenience.
  Trust a dog to guard your house  , but not your sandwich

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