Clubjazz - Honda Jazz & HR-V Forums

Honda Jazz Forums => Honda Jazz Mk4 2020 - => Topic started by: corbett on November 01, 2021, 04:12:12 PM

Title: 5 year service plan
Post by: corbett on November 01, 2021, 04:12:12 PM
Hi

Ordered a new Jazz ex a few weeks ago, told delivery was mid Dec but now put back to mid Jan.
I signed up for the 5 year service plan, hopefully I will save money on this plan.
Cannot see the prices of the services, anyone know what the saving is over the 5 years,

Thanks
Title: Re: 5 year service plan
Post by: Kremmen on November 01, 2021, 04:42:38 PM
Quite a bit but depends what you paid.
Title: Re: 5 year service plan
Post by: Saycol on November 01, 2021, 05:08:51 PM
Honda charge £699 for the 5 year plan or it is “free” if you use their finance. They advertise that you get 5 separate services for this plan. I would estimate a minor service is at least £150 and a major £250, so 3 minor and 2 major would equate to £950. Add in inflation and you are over a thousand quid so seems a no brainer to go for it.
Maybe there are forum members who have actually paid for a first service who can refine my figures.
Title: Re: 5 year service plan
Post by: Lord Voltermore on November 01, 2021, 05:18:51 PM
This honda dealer in scotland does fixed price servicing . First £235   second £320 , third £300     4 years and older £195.
https://www.easternwestern.co.uk/honda/servicing/3+servicing.php

I think the 5 year service plan is  £699   ( if you have to pay for it.  )  so in theory a good saving.  A bit more than 2 services , less than 3.    Most benefit if you keep the car 5 years.   If you sell sooner the remainder is transferrable to the new owner, but you may not benefit from that.

In the past when I expected to trade in the car at 3 years I bought a cheaper 2  year service plan, not 3 year.  Why pay extra to have the car serviced just as you sell it.   (Thats with another make that offered 2 and 3 year plans)
Title: Re: 5 year service plan
Post by: John Ratsey on November 01, 2021, 07:06:26 PM
I think the 5 year service plan is  £699   ( if you have to pay for it.  )  so in theory a good saving.  A bit more than 2 services , less than 3.    Most benefit if you keep the car 5 years.   If you sell sooner the remainder is transferrable to the new owner, but you may not benefit from that.
I would expect the number of free services remaining to be reflected in the resale value but that may depend on whether it's a trade-in with a Honda dealer or selling to someone else for whom free services by a Honda dealer might be of limited interest because, for example, the nearest dealer is far away.
Title: Re: 5 year service plan
Post by: corbett on November 02, 2021, 07:49:30 PM
Thanks for the replies
I paid £699 for the 5 year plan, as i did not take out the finance.
Seem to have saved some, and plan to keep car at least 5 years, so happy with that
Title: Re: 5 year service plan
Post by: Mark Dirac on September 04, 2022, 02:06:17 PM
Quite a bit but depends what you paid.
I'm about to buy a service plan from my local dealer (for my used Jazz). But, like most things in the economy, I would have expected that there would be some retailer somewhere in the country (UK) who offers a discount on the list price.

Has anyone discovered a dealer offering service plan discounts (or not)?
Title: Re: 5 year service plan
Post by: JJazz on September 05, 2022, 02:32:41 PM
I don’t have 5 year service plan as paid the extra £875 cash to get new Jazz last September and I unexpectedly got the Premium Pack free by dealer worth £700. Got refund on wheel and tyre insurance on old car so never cost me overall to change. When I enquired recently about Honda service plan for approaching first year service they offered years 2 and 3 for £660 which I declined. I paid £275 for first service last week.
Title: Re: 5 year service plan
Post by: Mark Dirac on September 06, 2022, 05:04:17 PM
Thanks JJ. Not what I was expecting to hear - that folks are being offered a premium rather than a discount. I was offered £395 for two years.
Title: Re: 5 year service plan
Post by: Mark Dirac on January 23, 2023, 09:33:42 AM
I never came across any discounts for the Honda service plan, but BMW for one do offer discounts. My mate bought a BMW X3 and was offered an expensive service plan which he declined. About 6 months later they mailed him an offer at 50% discount, which was very good vfm and he took their arm off.
Title: Re: 5 year service plan
Post by: Jeff15 on January 23, 2023, 12:30:39 PM
I got the 5 year service plan as part of my deal... 8)
Title: Re: 5 year service plan
Post by: SebastianTR on January 23, 2023, 01:11:21 PM
I don't know what is going on in UK but if I speak about Turkey services are biggest scam.
Honda 5 years or 150k km (which came first) Toyata 5 to 10 years (depends on car) or 100k to 200k (which came first).
It's looks great guarantee for a brand new car but just on a paper. You have go to official service to change your oil and filters. If you didn't go to services the guarantee deal is off.
If your car keys have low battery they don't give a s*hit about. it's empty you wanna change it? it's will be extra...
It's just a battery I already pay 4-5k Turkish lira for just changing filters and that battery is just a 10lira... I mean what you can lose???
I never been in a Honda services before but I'm speaking general.

3-4 month ago I went to Seat services for my seat arone first year services. (car was 10k km)
I paid 4500Turkish liras. Just changed filter & oil ohhh I remember they didn't event change air filter. Because they don't change it first year anymore.
Almost 1-2 month later my firend go to VW services for his VW Tiguan which is car almost 5 years old and over 220k km  it's cost just 3000Turkish liras.

Mine was more expensive because I have to go offical services but he didn't. His guarantee ended 2-3 years ago that's why he get extra discount.


If you have a electric or hybrid car long guarantee is good but if you have a normal gasoline/petrol/CNG/disel car it's just a scam that you have to go there every year and gave a lot of money.
Title: Re: 5 year service plan
Post by: Nicksey on January 23, 2023, 04:38:00 PM
I opted for the 5 year plan as it was a considerable saving on individual services. This is my first Jazz, having only ever had Renaults previously, all of which I traded in after approx 3 years. The Jazz I intend to keep for at least the 5 years though, and one of the reasons I opted for the Jazz over another Renault was all the positive long term reviews around Honda reliability.
Title: Re: 5 year service plan
Post by: Wonder on January 23, 2023, 07:59:15 PM
Hello,
certainly the difference in the guarantee depends on the country in which it is stipulated,
here in Italy (and in the European Community) the mandatory warranty by law is 2 years, and the owner of the car can have any mechanic do the maintenance, even if not authorized, as long as he guarantees to work according to the specifications of the parent company.
Any longer guarantees, for example 6 years or 8 years, are always to be understood as 2 years of legal guarantee + 4 or 6 years of private guarantee.
So for the private guarantee (in this case made by Honda) it is a contract between private individuals and therefore you are forced to go to the authorized workshops under penalty of forfeiture of the guarantee (all car manufacturers do this), while for the 2-year guarantee provided by law you can go wherever you want to do maintenance.
I imagine that in other countries outside the European Community there are different laws.

(Sorry for the mistakes I used Google Translate)
Title: Re: 5 year service plan
Post by: chicksee on January 23, 2023, 10:36:17 PM
I got the 5 year service plan as part of my deal... 8)
Me too
Title: Re: 5 year service plan
Post by: orangeTomato on January 23, 2023, 10:54:55 PM
One of the appealing features of the 2020 Jazz is that there are so few service items. It's a hybrid so brake wear should be very low, and the engine doesn't have an auxiliary belt to wear out.

According to the service schedule, Assuming 10k miles driven per year over 5 years, it's entirely possible that the dealer will have only replaced the engine oil & filter, air filter and pollen filter.

I wouldn't be surprised if it costs the dealership more money to clean the interior than to actually service the mechanicals.

Then again, four services at a cheap independent wouldn't be significantly cheaper (i.e not less than half the price) and they probably wouldn't clean the interior for you either.
Title: Re: 5 year service plan
Post by: PaulC on January 25, 2023, 08:36:30 PM
I got the 5 year service plan back in Nov 2021 for New Zealand $1,500
Cost of first service in Nov 2022 was $470 as inflation had hit New Zealand.
5 Year service plan is now quoted at $2,200
Very glad I took it out as inflation is still continuing high here at 7.4%, but I understand it is higher in the UK because of electricity and gas price rises (NZ get 70% of electricity from hydroelectic dams).
Title: Re: 5 year service plan
Post by: SebastianTR on January 26, 2023, 05:40:03 AM
This services plan is that including every year or 10k km periodic maintenance?
Title: Re: 5 year service plan
Post by: Bristol_Crosstar on January 26, 2023, 08:38:22 AM
This services plan is that including every year or 10k km periodic maintenance?
It's an annual service, not done on mileage
Title: Re: 5 year service plan
Post by: Mark Dirac on January 26, 2023, 08:49:16 AM
Mine is neither annual or mileage - it's a specific number of services within a certain time limit. (Discovered this after I bought it and read the Ts&Cs.)
Title: Re: 5 year service plan
Post by: SebastianTR on January 26, 2023, 08:51:46 AM
in Turkey it's annual or 10k km  which came first.
Or maybe it's for VAG cars only but now i remember it's also apply to Honda and probably all car in here
Title: Re: 5 year service plan
Post by: shufty on January 26, 2023, 09:10:23 AM
...10K isn't very much.
Title: Re: 5 year service plan
Post by: Marco1979 on January 26, 2023, 10:13:23 AM
In NL the 5-year service plan was also limited to 100,000 kilometers. Back in 2019 I bought it for my Mk3. It was € 777,- for 5 years and included 20,000, 40,000, 60,000, 80,000 and 100,000 km services (or annually, whatever came first). It was a bargain, since just 1 service would be around € 250 to 300.
For the Mk4 it wasn't on offer any more.
Title: Re: 5 year service plan
Post by: SebastianTR on January 26, 2023, 10:16:10 AM
(https://i.ibb.co/D1C8xH6/Ads-z.jpg)

From user manual.
It's says you have to go services every year or 12.5k miles
Also change your oil every year or 6k miles

Turkish manual also say every 20k km or every year go to services
Also change your oil every 10k km or every year.

But dealership says every 10k km or year come to services or warranty off.


Title: Re: 5 year service plan
Post by: shufty on January 26, 2023, 10:22:01 AM
...Sounds like a con. For these sorts of cars a year/12.5K miles should be fine surely?
Title: Re: 5 year service plan
Post by: SebastianTR on January 26, 2023, 11:13:48 AM
I'm not against authorized services. Our life depend on that car. I believe everybody should go authorized services.
Ok let's go every year ok I get it that's fine but you are not doing anything ( again speaking about Turkish services). Just changing filters and oil and here it's ready.
I can buy this filters and oil from online half price even more cheaper and more quality also can change it myself.
But they don't accept that because they are selling 5$ filters for 25$ and absurd workmanship price.

Yeah it is a con!
Title: Re: 5 year service plan
Post by: shufty on January 26, 2023, 11:32:33 AM
...You can't use independent garages using authorised parts?
Title: Re: 5 year service plan
Post by: Kenneve on January 26, 2023, 12:24:01 PM
As others have said, the 5 year service plan was offered 'free' when I brought my Mk4 Jazz in April 21, provided I used Honda Finance.
I subsequently paid off the loan after 6 months, so the actual cost of the service plan was only 6 months interest, which was peanuts, compared with the advertised price of the service plan, a no-brainer really.
Title: Re: 5 year service plan
Post by: njf16154 on January 26, 2023, 06:30:37 PM
As others have said, the 5 year service plan was offered 'free' when I brought my Mk4 Jazz in April 21, provided I used Honda Finance.
I subsequently paid off the loan after 6 months, so the actual cost of the service plan was only 6 months interest, which was peanuts, compared with the advertised price of the service plan, a no-brainer really.

Ditto
Title: Re: 5 year service plan
Post by: 5thcivic on January 28, 2023, 12:19:53 PM
My 6 month payoff is in March. Am I correct that the interest will be something around £100?
And do you close through the dealer or phone the finance dept direct?
Title: Re: 5 year service plan
Post by: Beaver on January 28, 2023, 02:11:35 PM
I've just paid mine off after 6 monthly payments.   I phoned the number given on one of their letters at purchase and it was very straightforward, taking about five minutes.   A bank transfer made the same day.

The interest charged was £169.03.
Title: Re: 5 year service plan
Post by: davejazz on January 28, 2023, 05:13:51 PM
I've just paid mine off after 6 monthly payments.   I phoned the number given on one of their letters at purchase and it was very straightforward, taking about five minutes.   A bank transfer made the same day.

The interest charged was £169.03.

Seems more interest than I thought, (even though  it’s a brilliant deal, considering the complementary service plan).  Perhaps you had a slightly higher balance, than the usual 5k?
Title: Re: 5 year service plan
Post by: tfw7 on January 28, 2023, 05:46:59 PM
My 6 months are up at the end of March so will be paying it off straight away. Glad to hear it was very straightforward to do.
Title: Re: 5 year service plan
Post by: Beaver on January 28, 2023, 09:51:06 PM
I've just paid mine off after 6 monthly payments.   I phoned the number given on one of their letters at purchase and it was very straightforward, taking about five minutes.   A bank transfer made the same day.

The interest charged was £169.03.

Seems more interest than I thought, (even though  it’s a brilliant deal, considering the complementary service plan).  Perhaps you had a slightly higher balance, than the usual 5k?
The loan was for the basic £5000.   The interest was more than I'd expected too, as the salesman had estimated it (taken a wild guess) to be around £70 when I took out the policy!
Title: Re: 5 year service plan
Post by: Jazzik on January 28, 2023, 10:34:48 PM
the salesman had estimated it (taken a wild guess) to be around £70 when I took out the policy!

The interest charged was £169.03.

...taken a wild guess... £70 plus 141,5% of £70 (= £99) added... (https://em-content.zobj.net/thumbs/120/sony/336/zany-face_1f92a.png) A hell of a salesman!
Title: Re: 5 year service plan
Post by: 5thcivic on January 29, 2023, 01:48:41 PM
The terms said settlement is 28 days after you make the request to terminate plus 30 days - which might explain the total?

My 5k was an interest shown as £265.75 which works out at 5.3%, not the 5% I was first told by the dealer, nor the 5.1% he said it had gone up to by the time I signed the deal.

Six monthly payments payments of £210.63 would be £1263.78 off the capital, leaving £3736.22 to pay.

The full payment would be 24 x £210.63 plus a final of £220.63 for a total of £5275.75 because there is a final £10 fee somewhere.

If we assume the total interest would be £275.75, and we have borrowed for 6 months out of 24, one would assume a rough calculation of 6/24 of the total interest £275.75  is ~£69.
 
Say if you can only make the request after six months then the 28 days plus 30 days make that 8 months out of 24 and total would be ~£92.

So I would be asking for a breakdown of how they calculate the final amount.

In any case it still remains a great deal for the servicing.
Title: Re: 5 year service plan
Post by: JJazz on February 04, 2023, 10:21:21 AM
Plan duration is 5 years or 62,500 miles from the date of first registration, whichever comes first.
Title: Re: 5 year service plan
Post by: Terryp on February 06, 2023, 02:20:41 PM
I have done the same £5000 loan to get the service deal. Just to ask, do you still pay for any parts or is that included?
I was told I’ll get breakdown cover, is this part of it and who is that with? Thanks
Title: Re: 5 year service plan
Post by: Kremmen on February 06, 2023, 02:44:37 PM
Full normal servicing costs covered and the breakdown is AA Hondacare.
Title: Re: 5 year service plan
Post by: JJazz on February 06, 2023, 07:18:34 PM
g
I have done the same £5000 loan to get the service deal. Just to ask, do you still pay for any parts or is that included?
I was told I’ll get breakdown cover, is this part of it and who is that with? Thanks

See feedback from Honda - breakdown cover for 3 years with your new car. Honda Breakdown Assistance 02079493185. Honda AA Assistance app. There is an 0800 521728 number too.  Nothing to do with service deal
Title: Re: 5 year service plan
Post by: BROC on February 06, 2023, 09:36:01 PM
The 5 year care plan I got with my Jazz a year ago provides 5 years service/warranty/breakdown cover.

This was 'free' when taking Honda Finance.
Title: Re: 5 year service plan
Post by: Lord Voltermore on February 07, 2023, 10:13:53 AM
I think Hondas 'standard' international warranty is 3 years.   A 5 year warranty is an 'extra  which either you pay for separately ,  or Honda decide to  include free as part of a car or finance sales promotion. 

The extra 2 years  involves extra risk of warranty claims .The extra costs for more services and longer breakdown coveris presumably factored into the cost to you ,or Honda.   

My 5  year warranty papers   bear Honda logos ,but seems  to be administered by an independent warranty provider company. Or put simply   Honda insure their risk.     The independent company administer claims  ,and like all insurance type companies seek to minimise claims that may not be  eligible.   This saves Honda having to employ their own administration staff and spreads their risk.  The downside is ,like insurance companies, the more claims that can be rejected,or servicing not taken up  within the eligible time /mileage periods   the greater the profits for the warranty provider - and Honda.

The warranty company (presumably) also  provide  breakdown cover via one of the big  recovery networks  such as AA, RAC or Green flag.  With access to their 24 hour call centres, network of recovery vehicles and  recovery agents, and  reciprocal deals with foreign breakdown  clubs/services.  They may have a dedicated Honda only phone number  to help identify who you are, but it will be answered by AA (or whoever)  call handlers.
Many businesses, car insurance companies  etc negotiate a 'fleet' deal with the RAC, AA etc, with the cost per eligible vehicle  much less than taking out individual  private membership.  The risk of fairly new ,well serviced  Honda vehicles breaking down is less than individual older cars. 

I may be wrong on some of the details  and might be stating the obvious .And it may work differently outside the UK.
Title: Re: 5 year service plan
Post by: Whiteshark on February 10, 2023, 09:13:09 AM
In the past I have taken out extended Guarantees , through my local Honda Dealer, for my wife’s then CRV’S. I subsequently needed to make two claims , one for a new aircon condenser and the other a new alternator. All the admin was handled by the Honda dealer, with a pretty seamless experience for me. No problems whatsoever, which really was what I expected and got.
Title: Re: 5 year service plan
Post by: MKredcar on February 18, 2023, 04:56:44 PM
I bought my Jazz EX new in December 2021. The free 5 year service plan was offered with a Honda Finance loan. I borrowed £5k, paying back £427 per month for a year. That’s £124 in interest, a lot less than paying for 5 services so I signed up. It’s ended now, the car had its first service in December and I’m happy, not least because the £427 per month has stopped!
Title: Re: 5 year service plan
Post by: 5thcivic on March 06, 2023, 03:33:43 PM
Just paid my last 6 month payment of 210.63, total paid £1263.78. Remaining capital owed is 5000 - 1263.78 = £3736.22

Quote today for closure of loan is £3884.55 (includes 58 days extra interest for closure).

Difference bewteen the two figures = £148.33, effectively what the 5 year service costs.

So 148.33 on 5k is effectively 3% for the 7 months from buying the car to paying off loan.

Title: Re: 5 year service plan
Post by: JJazz on March 07, 2023, 01:30:37 PM
 5 year service plan must be worth £1,500 at todays rate. I paid £275 for my first service mainly for labour in September last year. I was quoted £660 for years 2 and 3 which I declined.
I got new Jazz model 2023 last November and have 5 year service plan with it.